Big Furniture Warehouse Reviews

Name: Big Furniture Warehouse
Address: 2, Empire Way, Burnley, Burnley, Lancashire
Rating: 4.34

4.3 Rating 1,606 Reviews

83 %

of reviewers recommend Big Furniture Warehouse

4.3

Based on 1,606 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

Big Furniture Warehouse 5 star review on 6th October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality furniture and fast delivery thanks so much!”

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“Quick service, great quality product. Really happy with our purchase”

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“Great, speedy service. Ordered on a Sunday afternoon & it arrived on the Tuesday. Product exceeded expectations based on the price - fantastic.”

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“Well informed on delivery, very pleased with item exactly as shown in photo. Clear instructions on how to assemble.”

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“Excellent customer service. I contacted Big Furniture Warehouse as the package arrived and was damaged. I got a reply the same day and a replacement part was ordered and received within a week. We love our new Lima TV Unit, it was easy to assemble and looks great.”

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“Great customer service and product arrived on time.”

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“Amazing. Great quality and service.”

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“Good price, delivery and quality. First order but will use again”

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“Fantastic storage cubes, gorgeous quality and great service. Definitely recommend and will be ordering again.”

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“I was really pleased with my purchase and the website was very easy to use. My items came well packaged and within the time limit . Would definitely use this company again and recommend to others . Prices reasonable too.”

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“Prompt delivery and the quality looks great. Really good value for money”

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“Perfect value for money!”

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“Great purchase and quick delivery. Will definitely be ordering from here again 🌟🌟🌟🌟🌟. Easy to put together and love the sliding door which hides all my cosmetics. Looks neat and tidy.”

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“Absolutely love my new cube unit. Was easy to put together. Thank you”

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“Really quick delivery , kept well informed by email haven’t opened product yet , for a new flat . A 😊”

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“I ordered the coffee table and I love it! Looks very fashionable, the product is high quality. I am happy with the fast delivery.”

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“Great service, arrived shortly after purchase and at a reasonable price.”

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“Excellent service! Product arrived very quickly and the quality was great, just what I wanted! Thanks so much!”

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“Nice furniture”

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“Very pleased with our recent purchases. Would definitely recommend this company. They keep you updated with the status of your delivery and both items were delivered promptly.”

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Big Furniture Warehouse is rated 4.3 based on 1,606 reviews