BIBO Water Reviews

Name: BIBO Water
Rating: 4.54

4.5 Rating 1,009 Reviews

89 %

of reviewers recommend BIBO Water

4.5

Based on 1,009 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01993 880287

Write Your review

Tell us how BIBO Water made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BIBO Water 5 star review on 26th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Life Changer for a fantastic price, works perfectly and looks fantastic. Would recommend to anyone”

Helpful Report

Posted 3 years ago

“I’ve been a Bibo customer for nearly 10 years and have been very happy with the product and it’s reliability. I’ve always found the customer service to be exceptional whenever I’ve contacted them.”

Helpful Report

Posted 3 years ago

“Great machine. Had it 7 years and bibo offer a thorough device where they replace loads of parts and you basically get back a virtually brand new machine.”

Helpful Report

Posted 3 years ago

“I have been with Bibo for 9 years and the quality of the product and the service provided has been exemplary. The staff are very friendly efficient and knowledgeable. The response time and quick delivery of items required is excellent. Would highly recommend them.”

Helpful Report

Posted 3 years ago

“Using our second Bibo. Would never want to be without it. Worth every penny. Water tastes wonderful. Customer service first class. Many thanks.”

Helpful Report

Posted 3 years ago

Thanks for your lovely feedback, Olive! It's great to hear you are on your second BIBO!!

Posted 3 years ago

“We have had a BIBO machine for a number of years now. Love how it produces instant boiling water and equally ice cold water at the press of a button. Would be lost without my BIBO”

Helpful Report

Posted 3 years ago

So great to hear you are enjoying the benefits of having a BIBO!

Posted 3 years ago

“We've had our Bibo classic for quite a few years now, yeah, we've had a few problems but the best thing about Bibo is the after sales service, everyone I've spoken to by phone or email are so professional, happy to diagnose issues over the phone rather than send an expensive engineer, if they can't fix the issue there is always a choice of options to suit your needs. In this day and age of a disposable society their desire to help truly stands out, amazing first class customer service always.”

Helpful Report

Posted 3 years ago

Really pleased you are happy with the service you've had from us over the years! We pride ourselves on how we look after our customers and we are always trying to give our customers as many options as possible to suit them! :)

Posted 3 years ago

“Love dealing with Bibo their customer service is exceptional. Our Bibo has been in for a full service. Everything went very smooth and it was returned virtually as new. We missed our Bibo so much. Reminded us why we purchased it. Amazing quality water that’s convenient. Can’t beat instant, filtered, hot and cold water. Would not hesitate to recommend the company and the machine.”

Helpful Report

Posted 3 years ago

Thank you so much for your wonderful feedback, David! :)

Posted 3 years ago

“Fabulous product, fabulous service.”

Helpful Report

Posted 3 years ago

Thanks, Sarah!

Posted 3 years ago

“Really good customer service and loving the product so far”

Helpful Report

Posted 3 years ago

Thanks so much for your lovely feedback and it's really great to hear you are loving the BIBO!

Posted 3 years ago

“Excellent piece of kitchen equipment”

Helpful Report

Posted 3 years ago

“Excellent machine. We have used Bibo since 2012. Great customer service. April in office is always a great help.”

Helpful Report

Posted 3 years ago

“Great, professional fast service and friendly team!”

Helpful Report

Posted 3 years ago

“We were spending £33 every month on bottled water. All the plastic bottles drove us nuts! When I tasted my friends water I couldn’t believe how nice it was and she showed me BiBo. It tastes fantastic!”

Helpful Report

Posted 3 years ago

“Very happy with my bibo it does everything that we were told good machine”

Helpful Report

Posted 3 years ago

“I was a bit apprehensive at first but decided to give it a try. Well instant hot water for tea and coffee and as near as iced water without the ice instantly. No more waiting for the kettle to boil. Very pleased I made the decision to go with bibo.”

Helpful Report

Posted 3 years ago

“So far I have had excellent service from you. But the engineer who fitted the machine went over and above what we expected, besides being very pleasant he went out of his way to help me to explain to my daughter who had to be in work.”

Helpful Report

Posted 3 years ago

“Pre-sales service was responsive and the team were able to organise a quick installation. Technician did a quick and clean job installing the unit and took us through the usage. After sales support was also very responsive to our queries. Overall great service and so far very happy with our Bibo!”

Helpful Report

Posted 3 years ago

“When new filter fitted display shows filter removed, Old filter then fitted and everything is O.K. Help.”

Helpful Report

Posted 3 years ago

“We love our BIBO Classic because it delivers drinks fast and efficiently all day long. The time saving alone is worth it, no more waiting for the kettle to boil, and the cold water tastes fresh and clean. The maintenance is simple and it keeps the drinks flowing.”

Helpful Report

Posted 3 years ago

BIBO Water is rated 4.5 based on 1,009 reviews