Best Insurance Reviews

Name: Best Insurance
Address: 4th Floor, Telecom House, 125-135 Preston Rd, Brighton and Hove, East Sussex
Rating: 4.80

4.8 Rating 1,423 Reviews

99 %

of reviewers recommend Best Insurance

Company Reviews

Metrics

4.8

Based on 1,423 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Best Insurance 5 star review on 5th May 2022

Md Jahan

Best Insurance 5 star review on 4th May 2022

Md Jahan

Best Insurance 5 star review on 25th April 2022

Ibrahim Omar Mahmod

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was not sure about getting insurance on-line as the world of computers are out of my comfort zone but that changed when Best Insurance returned my call and i spoke to Harry he talked me through step by step, stopping now and then to make sure i was understanding it all. i then had to phone Best Insurance again and i was greeted with ahappy voice and helped me to the right person, but the best was they answered the phone very quickly and put me through straight away. i was so happy with the service i am going back for more insurance soon.”

Helpful Report

Posted 9 years ago

“Great experience - I had an idea of the Income Protection cover I needed and Harry matched it perfectly for me at a price which is very affordable. He phoned me back when he said he would and answered all my questions quickly and efficiently. Will definitely use again”

Helpful Report

Posted 9 years ago

“Fantastic Service, the broker was very helpful.”

Helpful Report

Posted 9 years ago

“Good and prompt response and support”

Helpful Report

Posted 9 years ago

“I've just purchased a income protection policy, Leah was fantastic from start to finish very helpful and friendly throughout, I was given a few different options which she went through everything with me. I think the process from start to finish took 15/20 mins. I would highly recommend this company to anyone in need of insurance. Thanks again Leah”

Helpful Report

Posted 9 years ago

“Very clear and ver well explained, knew what I wanted and matched exactly with many choices. Just brilliant”

Helpful Report

Posted 9 years ago

“Best Insurance was simple and easy to do business with. In my opinion best really "gets" the new economy, enabling a busy person to do everything online.”

Helpful Report

Posted 9 years ago

“Worked hard to find the best value policy”

Helpful Report

Posted 9 years ago

“Very helpful and professional team advising of each and every insurance option. Do recommend their services,”

Helpful Report

Posted 9 years ago

“Harry was very efficient, friendly and explained everything very well,. Got the insurance sorted under 20mins, very pleased. Thank you.”

Helpful Report

Posted 10 years ago

“overall good, friendly operator, decent price for insurance(never want to use it tho, but the peace of mind is great!!)”

Helpful Report

Posted 10 years ago

“Excellent service with a real personal approach. Any question I asked was responded to quickly and I was made to feel I was in safe, reliable hands. Would recommend this company to anyone!”

Helpful Report

Posted 10 years ago

“Advisor called me at the time we arranged. Did find it slightly annoying that I was called every day from the date of enquiring online. An email asking me to get in touch would be enough. Advisor was knowledgeable, the application process was quick, policy documents sent via email as soon as the call had finished.”

Helpful Report

Posted 10 years ago

“I've been scanning the comparison websites for a few weeks and pondering which insurance site to go with - always reluctant to give out personal information especially phone numbers and emails as you tend to get inundated with calls and I hate talking on the phone - however, I can honestly say that I was made to feel at ease from the start of the call to the end. Everything was well explained and understood before moving on to the next point. I would certainly recommend to friends and colleagues and without doubt will be back in touch to sort out my husbands similar cover.”

Helpful Report

Posted 10 years ago

“I felt he was reassuring and answered all my questions well”

Helpful Report

Posted 10 years ago

“I was surprised to find all the cover I required at such a reasonable cost. The staff member I spoke to was extremely helpful and considerate. Very pleased indeed!”

Helpful Report

Posted 10 years ago

“Harry was very good”

Helpful Report

Posted 10 years ago

“I took out a short term income protection policy. It was not clearly explained that this was a 12month agreement and was financed on a 12 month loan through a 3rd party company. The company needs to be more transparent and upfront with customers. I have cancelled my policy.”

Helpful Report

Posted 10 years ago

“Really good service. Kept in contact through email as I couldn't be contacted by phone asked for a few details then sent me a couple of quotes which I was very happy with and also purchased. pleasant service”

Helpful Report

Posted 10 years ago

“I found your service quick and concise. The young man I spoke to really knew his product and spoke in plain english. Well done.”

Helpful Report

Posted 10 years ago

Best Insurance is rated 4.8 based on 1,423 reviews