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Best Insurance Reviews

4.81 Rating 1,046 Reviews

98% of reviewers recommend Best Insurance

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Merchant Metrics


Shipping & delivery
documents delivered on-time	100%
Customer Service
communication channels	Telephone, Email, Live Chat
queries resolved in	Under an hour
customer service	4.92 out of 5

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

"After a tricky start I needed to contact Best Insurance to correct some issues, the two customer service assistants I have dealt with were AMAZING (especially Martin) could not praise them highly enough! He took personal control of my issue, kept me informed and followed it to a successful conclusion.. I don’t know who trains your staff but they are phenomenal.. Thanks Martin!"

Posted 18 hours ago

"Great customer service, saved me some money, very happy customer."

Posted 3 days ago

"Jake was very helpful"

Posted 6 days ago

"I love it"

Posted 6 days ago

"My adviser Jake was professional, patient and knowledgeable. I would recommend Best based on his support. Thanks"

Posted 6 days ago

"Great service from Jacob! He was able to find the perfect policy to meet my needs."

Posted 6 days ago

"Very efficient and polite service. Well done!"

Posted 6 days ago

"Competitive prices, efficient service. Jordan was very helpful and efficient. Recommended"

Posted 1 week ago

"Great service. Harry explained everything thoroughly. It was a refreshing experience compared to the usual experience of insurance company "help" desks."

1 Helpful Report

Posted 1 week ago

"Harry was very friendly answered all my questions and gave me great information . He also rang when he said he would and emailed me the info to let me read it before taking it out without being pushing like some insurance people"

1 Helpful Report

Posted 1 week ago

"Fantastic service. Jake was very patient with me making my decision. Good explanations and no unethical sales. Thank you Jake."

Posted 1 week ago

"Jordan at Best Insurance was very informative and answered all my questions relating to my Policy in a professional manner, I was given time to consider my options and no "High Pressure Tactics" were employed"

Posted 2 weeks ago

"Very good service and sypport given to understand what i an covered for."

Posted 2 weeks ago

"Very good service and support given to understand my policy"

Posted 2 weeks ago

"The response to my query was very quick and the person I spoke to very helpful took the pain out of the process"

Posted 2 weeks ago

"Have always been good and transparent to deal with. Have renewed several times with them and will continue to while the service is maintained"

Posted 2 weeks ago

"Adviser was great"

Posted 2 weeks ago

"Explained everything and was very helpful and courteous nunn"

Posted 2 weeks ago

"Knowledgable and helpful advisor, sorted out what I needed very efficiently. Would recommend."

Posted 3 weeks ago

"Rhys was very helpful in finding the best home insurance product for me. His approach was professional, thorough and I never felt oversold at any point during the conversation. Good work!"

Posted 3 weeks ago

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Best Insurance is rated 4.81 based on 1,046 reviews