“I am extremely impressed with service provided. The information was given in a clear and concise manner with no pressure to agree to purchase.
When I was not able to take calls, the consultant sent me an email with the insurance policy details when I was able to phone back and I left a message, I received a prompt call back.
The policy was very good cover and very competitive.
Will definitely recommend.”
“Mitchal Clay was from far the best and right person to talk to, explains the whole process from start to end with attention to detail and you can feel his passion for his job, really helpful and gives an outstanding customer service experience.”
“I have been working with Jake for 6 months in order to get my income protection and life insurance sorted due to prior health issues. Jake has been patient, proactive, communicative and a pleasure to work with! I couldn't have sorted this myself or asked for better support from Jake.”
“so far so good.
Paris has been principally very honest and candid with her presentations unlike the other unscrupulous brokers who have shown very much a whipped up artificial empathy to get those sales realised . She didnt use any of the usual closing pitch phrases used by most mediocre parvenus like
" If i could keep the price under £20 and go and get the best available quote in the market would you then be able to give me the commitment i require ".Just Goes to the kitchen and then strides back to his desk within a few minutes to confirm with prententious elation to say i managed to get it for you and you are going to love me for this .It becomes even more unbearable when he tries to close it with his traditional cacophonic accent that are used commonly by mediocre sales artists .
kudos for staying away from the usual cacophonic sales pitches that causes distrust and disgust .
A candid appraisal
“I was contacted promptly within 24hrs of my online enquiry about an income protection policy.
Jake was friendly and professional and managed my expectations of what the application process would entail very well.
Jake was able to get my quotes quickly and efficiently and then it didn’t take long to get me set up.
Excellent service with confidence about the product, pleased with the experience and the solution provided for my needs.
“Despite not being able to assist with my insurance requirements initially, you made a note to contact me when you could and arranged a call for a suitable time. Both advisors I spoke to were helpful, courteous and professional.”
“Awful service. Sent 2 e-mails regarding my 90% rate increase and no reply so decided to call Wednesday 28th July. Eventually got a new quote and whilst cheaper with better cover, I still have to go through a 150 day exemption despite the fact I've been with Best for 6 years. Was told the new documentation would be e-mailed to me straight away but 24 hours later it's still not here. Am considering cancelling the policy.”