Best Insurance Reviews

Name: Best Insurance
Address: 4th Floor, Telecom House, 125-135 Preston Rd, Brighton and Hove, East Sussex
Rating: 4.80

4.8 Rating 1,419 Reviews

99 %

of reviewers recommend Best Insurance

Company Reviews

Metrics

4.8

Based on 1,419 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Best Insurance 5 star review on 5th May 2022

Md Jahan

Best Insurance 5 star review on 4th May 2022

Md Jahan

Best Insurance 5 star review on 25th April 2022

Ibrahim Omar Mahmod

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Thank you.”

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Posted 7 months ago

“Harry (Shen) was great. The quote initially received was the best of any and the service Harry gave was excellent. Not at all pushy, just very knowledgeable and able to help move me to making the right decision.”

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Posted 1 year ago

“Very impressed with my first experience from Best Insurance.”

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Posted 5 months ago

“Insurance quote very well explained and no pushy selling”

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Posted 7 months ago

“Hi the person I spoke to harry was very helpful and friendly. He didn't push to much and tried to find the best deal with him .would recommend thanks jane”

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Posted 8 months ago

“One of the cheapest income insurance around”

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Posted 9 months ago

“Great customer service, simple steps to follow when taking out a product. Prices competitive. Would highly recommend.”

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Posted 10 months ago

“Harry was just fantastic and answered all my questions patiently. He is the best”

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Posted 10 months ago

“Mohamed was very helpful and patient”

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Posted 11 months ago

“Great service from harry”

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Posted 1 year ago

“I had a very good experience, no pressure from the Advisor and expertly explained by Harry. Harry answered all my questions, he was easy to talk with and nothing was to much trouble. I looked around at other providers, however, I felt Harry and Best Insurance seemed to take better care of my requirements. Happy to recommend.”

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Posted 1 year ago

“Harry Shen was absolutely brilliant.”

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Posted 1 year ago

“Very efficient fast, we’ll explained pleasant service”

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Posted 1 year ago

“Provided the best deal for us and answered all our questions clearly and precisely. Brilliant service”

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Posted 2 years ago

“Highly recommend Harry. Great work.”

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Posted 2 years ago

“Harry who dealt with my policy was extremely professional 10 out of 10”

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Posted 2 years ago

“Harry helped me set my insurance up after back and fourth phone calls with the nurses about my health, finally got there in the end. Thanks for your help”

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Posted 2 years ago

“Harry was excellent and gave me exactly what I was looking for and needed. Outstanding service.”

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Posted 4 years ago

“Harry was very good advising what was available finding out more information when required”

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Posted 4 years ago

“I have had 2 policies with Best Insurance and unfortunately in YEAR 2 I had to claim due to being made redundant ! From the initial ringing to get the forms I was treated with no empathy or compassion but made to feel like o had to jump through a million hoops to claim the cover I was actually entitled to and have being paying monthly for. The communication is poor and ignorant and all Best Insurance seem to be interested in is getting MY money every month - but not paying me what I am insuring myself for ! The so called benefit for unemployment cover is payable on DAY31 according to the small print - however it isn't and it takes you days to look at paperwork even when it's emailed through earlier than required and then you have to wait UPTO 7 working days (THAT DOESNT INCLUDE WEEKENDS) so you could be waiting over 7 days to actually receive payment for money I am DESPERATE for to pay my mortgage and al outgoings ! I would appreciate being contacted to discuss this further.”

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Posted 8 years ago

Best Insurance is rated 4.8 based on 1,419 reviews