Best Insurance Reviews

Name: Best Insurance
Address: 4th Floor, Telecom House, 125-135 Preston Rd, Brighton and Hove, East Sussex
Rating: 4.79

4.8 Rating 1,390 Reviews

99 %

of reviewers recommend Best Insurance

Company Reviews

Metrics

4.8

Based on 1,390 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Best Insurance 5 star review on 5th May 2022

Md Jahan

Best Insurance 5 star review on 4th May 2022

Md Jahan

Best Insurance 5 star review on 25th April 2022

Ibrahim Omar Mahmod

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from harry”

Helpful Report

Posted 3 months ago

“I had a very good experience, no pressure from the Advisor and expertly explained by Harry. Harry answered all my questions, he was easy to talk with and nothing was to much trouble. I looked around at other providers, however, I felt Harry and Best Insurance seemed to take better care of my requirements. Happy to recommend.”

Helpful Report

Posted 6 months ago

“Harry Shen was absolutely brilliant.”

Helpful Report

Posted 6 months ago

“Very efficient fast, we’ll explained pleasant service”

Helpful Report

Posted 8 months ago

“Provided the best deal for us and answered all our questions clearly and precisely. Brilliant service”

Helpful Report

Posted 1 year ago

“Highly recommend Harry. Great work.”

Helpful Report

Posted 1 year ago

“Harry who dealt with my policy was extremely professional 10 out of 10”

Helpful Report

Posted 1 year ago

“Harry helped me set my insurance up after back and fourth phone calls with the nurses about my health, finally got there in the end. Thanks for your help”

Helpful Report

Posted 1 year ago

“Harry was excellent and gave me exactly what I was looking for and needed. Outstanding service.”

Helpful Report

Posted 3 years ago

“Harry was very good advising what was available finding out more information when required”

Helpful Report

Posted 3 years ago

“I have had 2 policies with Best Insurance and unfortunately in YEAR 2 I had to claim due to being made redundant ! From the initial ringing to get the forms I was treated with no empathy or compassion but made to feel like o had to jump through a million hoops to claim the cover I was actually entitled to and have being paying monthly for. The communication is poor and ignorant and all Best Insurance seem to be interested in is getting MY money every month - but not paying me what I am insuring myself for ! The so called benefit for unemployment cover is payable on DAY31 according to the small print - however it isn't and it takes you days to look at paperwork even when it's emailed through earlier than required and then you have to wait UPTO 7 working days (THAT DOESNT INCLUDE WEEKENDS) so you could be waiting over 7 days to actually receive payment for money I am DESPERATE for to pay my mortgage and al outgoings ! I would appreciate being contacted to discuss this further.”

Helpful Report

Posted 6 years ago

“Both people I spoke to were extremely helpful. One of these was Harry who sorted out a new policy and he kept me informed every step of the way.”

Helpful Report

Posted 3 months ago

“BEST INSURANCE WAS A DELIGHT TO DEAL WITH FROM BEGINNING TO END. I HAD TRIED MANY INSURANCE COMPANIES FOR THE POLICY I WANTED WITH NO SATISFACTION THE PERSON I DEALT WITH FOUND EXACTLY WHAT I WANTED EMAILED ALL PAPERWORK EXPLAINED IT ALL SO I KNEW WHAT I WAS GETTING IT WAS BRILLIANT I DONT DO RECOMMENDATIONS AS IT CAN ALWAYS BE A BIG MISTAKE BUT I WOULD RECOMMEND THIS COMPANY”

Helpful Report

Posted 5 months ago

“Patient and professional. Answered every query and made innumerable suggestions. Variety of options were discussed and felt no pressure to commit”

Helpful Report

Posted 5 months ago

“Harry is very knowledgeable and professional in his manner and the way he explained everything to me. Excellent customer service skills.”

Helpful Report

Posted 6 months ago

“Best insurance represented by Ben has given me a great service, Ben was following up with me and making sure that he find me the best quote that meets mine and my family needs. He is very professional and very well versed in his job, indeed a great asset to the firm.”

Helpful Report

Posted 6 months ago

“Advisor Harry very helpful and explained everything clearly.”

Helpful Report

Posted 8 months ago

“Excellent service, the lady who served me knew the policy information, was extremely helpful and very pleasant. Thank you.”

Helpful Report

Posted 8 months ago

“Efficient, helpful and knowledgeable. Highly recommend”

Helpful Report

Posted 10 months ago

“Harry was very helpful and informative with all my options when it came to the best policy to put in place. He walked through everything and my pace and was willing to answer any questions I had. The policy was put in place very quickly and I am very happy with the outcome!”

Helpful Report

Posted 1 year ago

Best Insurance is rated 4.8 based on 1,390 reviews