Best Insurance Reviews

Name: Best Insurance
Address: 4th Floor, Telecom House, 125-135 Preston Rd, Brighton and Hove, East Sussex
Rating: 4.80

4.8 Rating 1,423 Reviews

99 %

of reviewers recommend Best Insurance

Company Reviews

Metrics

4.8

Based on 1,423 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Best Insurance 5 star review on 5th May 2022

Md Jahan

Best Insurance 5 star review on 4th May 2022

Md Jahan

Best Insurance 5 star review on 25th April 2022

Ibrahim Omar Mahmod

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have now had cover arranged through best insurance for 3 years. I have never had to make a claim (thankfully) but am generally cautious in my approach, carefully reading small print. I can honestly say Best Insurance have become trusted advisors with straight answers to straight questions sensible guidance and a clear understanding of market pricing and what represents best value for money in my circumstances. I have recommended this company to family and friends without hesitation.”

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Posted 9 years ago

“Efficient and helpful and not eager to make a sale to the customer like others”

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Posted 9 years ago

“Left some details online regarding my insurance requirments. Very prompt response from friendly and extremely helpful staff. Very competitive quote given and no pushy sales pitch. Cover taken and will definately use this company again.”

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Posted 9 years ago

“Right from the beginning the advisors at Best Insurance made everything very simple. Clear explanation and clarification. 100% positive.”

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Posted 9 years ago

“Thurston was very professional and helpful. He guided me through the whole process. Answered all my emails immediately.”

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Posted 9 years ago

“my advisor(Brian) was helpful and answered any questions I had without any problems. his advice and attitude were both helpful and professional.”

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Posted 9 years ago

“Very good, explained everything i asked him”

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Posted 9 years ago

“Very helpful and polite answer all my questions”

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Posted 9 years ago

“Very efficient service. Polite and interested”

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Posted 9 years ago

“THE SERVICE I RECEIVED WAS VERY INFORMATIVE AND EFFICIENT AND THEY MANAGED TO MEET MY REQUIREMENTS ADEQUATELY AND TIMELY”

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Posted 9 years ago

“Really great service they got me the best prices and I spoke with several different companies”

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Posted 9 years ago

“Very happy with the professional service I received when enquing about a policy”

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Posted 9 years ago

“I spoke to Harry Shen about a complicated situation. He was direct, which I appreciate, and immediately got me to the solution I needed. And he spoke like a human being and not like someone reading from a script, nor did he use loads of overly familiar, unprofessional terms, which I find so many people on these sales calls use. I've already recommended him to other people in similar complicated situations as mine. Very happy with the service.”

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Posted 9 years ago

“Very helpful. The man i spoke to was Dan and he told me about policy and i wanted to think about it , so he said he would phone back tomorrow at 6 pm.Bang on 6pm next day he phoned back,lovely not to be waiting all night for phone to ring”

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Posted 9 years ago

“Brian was very helpful and had full knowledge of the product I wanted.”

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Posted 9 years ago

“Hi, The sales advisor Lee Arnold was very helpful and provided knowledgeable information to all queries raised. Thanks”

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Posted 9 years ago

“Great service provided by Best. I was dealing with Brian Mc Laughlin who was extremely helpful, well mannered and explained himself clearly. Well recommended.”

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Posted 9 years ago

“Dan was brilliant, at the first call he took me through the policy. There was no hard sell, I asked for a call back which I got the following day at the time I asked for.”

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Posted 9 years ago

“Adviser was friendly and a pleasure to deal with.”

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Posted 9 years ago

“I found the people (Glenn et al) I dealt with helpful and professional, when I managed to contact them, that is! I tried for 3 weeks and although the telephone message says you are open M-Th, I believe it is, 0900-1900hrs, I couldn't speak to anyone, although I called in the evenings, well before the closing time? The hours stipulated are different Fridays and at the weekend though. I am happy with the outcome. Thanks.”

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Posted 9 years ago

Best Insurance is rated 4.8 based on 1,423 reviews