BES.co.uk Reviews

Name: BES.co.uk
Address: Unit 12, Junction 6 Industrial Park, Birmingham, Birmingham
Rating: 4.68

4.7 Rating 8,266 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 8,266 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Location:

Unit 12, Junction 6 Industrial Park, Birmingham
Birmingham
B6 7JJ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly, one small item was damaged on arrival and they confirmed next day a replacement would be sent straight out.”

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Posted 7 years ago

“Product bought highly recommended to me, price reasonable, delivery rapid”

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Posted 7 years ago

“Some minor problems when we initially treid to put the order in. Also a price for a product was on the order form (as an advert) but when we tried to order the component at the price displayed we were told it was an old price and the offer was no longer available (dispite it being on the order form). However, overall the experience is very good. David”

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Posted 7 years ago

“Great friendly and fast service. Can't fault them.”

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Posted 7 years ago

“Excellent range of products and rapid delivery”

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Posted 7 years ago

“Very good quality and range”

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Posted 7 years ago

“Prices could be little bit lower. Thx.”

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Posted 7 years ago

“Hi. My parcel the say recived but I did not recive .”

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Posted 7 years ago

Many thanks for your message. Apologies your package was not delivered on Saturday. As we discussed earlier your package is out for delivery today. Any problems do not hesitate to contact us on 0121 322 6400. Best wishes, BES.

Posted 7 years ago

“Dear BES Your company and range are fantastic, but your choice of courier is very, very poor. UPS (apparently alone amongst delivery companies - dpd, royal mail, amazon, white arrow, parcel force etc, etc) don't apparently bother delivering to our house (in a village 4 miles from Sevenoaks). I ordered a day-critical package (gas leak/no cooker or heating) and called you next day to ask where it was. Apparently UPS had come to the house (where my wife was working all day - in sight of the drive) and found no-one in. They apparently left a card - we didn't find it - and dropped it at an access point '5 miles away. Interestingly they also ignored the special delivery instructions "if out leave inside the blue door". It is hard to conclude they ever came here, but I (and you) paid for carriage... Heating World of Spares use a different career ... I would very strongly suggest you do the same. They get stuff to me on time. Sorry, harsh but true. Best wishes Sevenoaks Gas PS I asked my family, and they don't remember seeing the brown vans or uniformed people that are ULS in this Village... Interesting (we've been here 15 years)”

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Posted 7 years ago

Mr McFadyen, Thank you for your feedback. We are pleased to read that you think BES and range are fantastic. Your comments regarding UPS are duly noted. Rest assured we will highlight the points made at our next review meeting. We are sorry for any inconvenience caused. Regards, BES

Posted 7 years ago

“Hi very satisfied with are purchas thank you very much”

BES.co.uk 5 star review on 18th May 2019

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Posted 7 years ago

“BES has a comprehensive stock of plumbing supplies they dispatch very quickly and support their product.”

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Posted 7 years ago

“Ordered a 150mm storm collar and was sent a 180mm . Won’t use again. Email sent that evening and 3 days later still no reply.”

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Posted 7 years ago

Many thanks for your message. We have passed this to Customer Services who will be in touch. If you wish to discuss this please call 0121 322 6400. Best wishes, BES.

Posted 7 years ago

“Good service”

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Posted 7 years ago

“Good service”

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Posted 7 years ago

“Great price & service again”

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Posted 7 years ago

“First class service , everything I ordered came the next day.”

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Posted 7 years ago

“Website easy to use .. Only negative was my parcel was not dropped where I indicated but at the White House 150yds down the road”

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Posted 7 years ago

“Very pleased with service. Delivered on date promised. Quality very good, done the trick. Many thanks”

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Posted 7 years ago

“Prompt delivery well priced purchase”

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Posted 7 years ago

“Fast delivery, and technical advice, thanks”

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Posted 7 years ago

BES.co.uk is rated 4.7 based on 8,266 reviews