BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,706 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,706 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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BES.co.uk 5 star review on 5th November 2025

Amanda Gravil

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All goods arrive on time and in good order”

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Posted 4 weeks ago

“I ordered on free normal delivery about 7.30pm and it arrived at 7.30am the very next morning. There were also emails to inform me of my delivery time and being able to track my drivers exact position. That’s super impressive !!”

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Posted 4 weeks ago

“Awesome service as always. Thanks”

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Posted 4 weeks ago

“Always excellent customer service with Bes. Good quality items. Delivered on time.”

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Posted 4 weeks ago

“Great service with super fast delivery.”

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Posted 4 weeks ago

“All items were of high quality, and this is combined with very efficient same-day dispatch and prompt delivery. Many thanks.”

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Posted 4 weeks ago

“Excellent service, delivery is allways on time too if not earlier than promised.”

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Posted 4 weeks ago

“Excellent choice of plumbing products. Website very easy to find required items and place order, best prices by far, delivered in less than 24hrs. Would highly recommend!”

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Posted 4 weeks ago

“Excellent service”

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Posted 4 weeks ago

“Good stock availability and next day delivery. Also good price.”

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Posted 4 weeks ago

“Material was on time and everything was sent. The tracking system was spot on”

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Posted 4 weeks ago

“Ordered a replacement central heating pump which was delivered within 24 hours - quite amazing. So faultless for value, reliability and quality.”

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Posted 4 weeks ago

“Good price and delivered on time.”

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Posted 4 weeks ago

“Very efficient service and helpful staff. Prices were the best I could find and free next day delivery”

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Posted 4 weeks ago

“Excellent selection of products, superb customer service and favourable pricing!”

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Posted 4 weeks ago

“Excellent service”

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Posted 4 weeks ago

“First class service, great price, rapid delivery”

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Posted 1 month ago

“Excellent Product Quick Delivery Great Communication Highly Recommended”

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Posted 1 month ago

“Great fast delivery for urgent parts.”

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Posted 1 month ago

“Amazingly fast service, ordered my item at 4.30pm on Monday, arrived at 9am the next day!! Also best value for the item + shipping by far!”

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Posted 1 month ago

BES.co.uk is rated 4.7 based on 6,706 reviews