BES.co.uk Reviews

Name: BES.co.uk
Rating: 4.70

4.7 Rating 6,701 Reviews

93 %

of reviewers recommend BES.co.uk

4.7

Based on 6,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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BES.co.uk 5 star review on 5th November 2025

Amanda Gravil

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery, parts fitted nicely, happy chef...happy customers”

Helpful Report

Posted 1 month ago

“Always on time with a huge stock and competitive prices.”

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Posted 1 month ago

“Exactly what I ordered, very quick delivery and good price. Many thanks.”

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Posted 1 month ago

“Great dealing with BES. Thomas Dudley cistern was really competitively priced and was dispatched very shortly after I placed the order arriving the next day.”

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Posted 1 month ago

“These guys are the go-to place to get hard to find / unusual sized fittings, used them several times, always had the weird sizes that I use.”

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Posted 1 month ago

“I was unsure of the mixing vavle I was buying, but your e-mail responses to my queries were quick and positive. Valve now fitted and working a treat.”

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Posted 1 month ago

“Easy to follow website, and good product, well-packaged. Delivery was also fine... apart from the fact that the delivery email said that 2 bits of pipe insulation had to be signed-for with an 8am to 6pm delivery slot (not weekends) which was never going to be a possibility! I wasn't out for long on the day suggested, so risked it ... and they left it for me anyway. Phew! Option to take responsibility for left packages would be far less stressful!”

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Posted 1 month ago

“Very pleased great service and prodict would deal with again.”

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Posted 1 month ago

“Chimney cowl ordered Friday, arrived Saturday. No more rain and crows down the flue. Thank you BES.”

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Posted 1 month ago

“Always good customer service and free next day delivery”

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Posted 1 month ago

“Super fast delivery, I received my items the next morning after ordering. Great price and the parts I needed. Thanks”

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Posted 1 month ago

“Excellent service and great customer support”

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Posted 1 month ago

“Excellent company to deal with, with overnight delivery.”

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Posted 1 month ago

“Once again excellent service and products”

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Posted 1 month ago

“Easy to order, arrived promptly, simple to fit, just the job.”

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Posted 1 month ago

“Very fast excellent service”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Great service from BES again. Thanks for your help guys sorting my order delivery 👍😀👌”

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Posted 1 month ago

“Product arrived on time with good protective packaging.”

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Posted 1 month ago

“First class service and product and bravo for using dpd excellent”

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Posted 1 month ago

BES.co.uk is rated 4.7 based on 6,701 reviews