Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.87

4.9 Rating 2,524 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 2,524 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

1132010512

Email:

customerservice@berrysjewellers.co.uk

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 16th August 2026

193

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was prompt and delivery was excellent. With making such a high cost purchase it would have been good to discuss my watch. The post sale process felt rushed and the staff member I was dealing with didn’t share the same enthusiasm as I did for my purchase.”

Helpful Report

Posted 2 years ago

“Increased rating as pleased with how Berry’s have sorted this out for me. The watch was a stock item. They said the battery was working on despatch but not sure how long been in stock so I have just been unlucky. They are picking up the watch and ordered me a new one. I can’t see what else they could have done so happy they have done what they could . I received this for my 60th birthday. It was given to me on Sunday at the party. Unfortunately the watch does not work. We paint a lot of time downloading manuals wondering if we had to do something to reset it. I phoned today and have been told it’s probably faulty and I have to arrange to return it. I am quite upset and just didn’t expect this. What a let down”

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Posted 2 years ago

“Very good prompt service”

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Posted 2 years ago

“ordering a watch on the website would be easier if the button to choose bracelet size was described more clearly ,otherwise a prompt service and the parcel was beautifully presented.”

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Posted 2 years ago

“Purchased a Cartier watch online for home delivery then take to store for fitting. When taking into store (York) I had hope for more of an experience for my wife who the watch was a gift for. I used Berrys instead of Goldsmiths as hope for a personalised experience. Sadly I had better service in the Omega store in Meadowhall”

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Posted 2 years ago

“Throughout the purchase which I made on line the communication was really straightforward as I had a couple of queries before I decided to go ahead that were answered quickly.”

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Posted 2 years ago

“Was let down by Watchfinder after taking my deposit for 3 weeks and 2 days before requiring the watch was let down . Berry’s was the go to Cartier dealer and as promised watch was with me before 11am the next day. So glad I opted for a new model and found Berry’s ( 10/10 and will use again )”

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Posted 2 years ago

“Excellent!!”

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Posted 3 years ago

“Excellent price and service, had a slight issue with the strap but new strap sent out very quickly so all good”

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Posted 3 years ago

“Online purchase of an expensive watch, in the end it went well, however I was told that the watch was in stock when I ordered it, and 1 day later was told it was out of stock. Then they could not gurantee that the watch would be back in stock before my wifes birthday. Luckily new stock arrived before the birthday of my wife. Packaging and delivery was good in the end, so no complaints there. I would use them again, but I suspect they are not 100% honest with their stock levels.”

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Posted 3 years ago

“Very good Staff very friendly and helpful”

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Posted 3 years ago

“Very good, just forgot to send out part of my order. Thankfully this was just the free gift so no real issue as the actual present arrived on time.”

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Posted 3 years ago

“Overpriced”

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Posted 3 years ago

“Service seemed good and the item arrived Quickly. bought a pretty expensive Watch, was surprised all of the protect stickers had been removed and a couple of weeks later, still waiting on the complementary gift.”

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Posted 4 years ago

“Very helpful , pleased with my ring”

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Posted 4 years ago

$Read Berry\'s Jewellers Reviews$

Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 4 years ago

“Great products. Good service”

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Posted 4 years ago

$Read Berry\'s Jewellers Reviews$

Dear Tom, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 4 years ago

“Was good experience considering an online retailer rep was attentive and made reservation for item to delivered to my place of work”

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Posted 4 years ago

$Read Berry\'s Jewellers Reviews$

Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 4 years ago

“Very good”

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Posted 4 years ago

$Read Berry\'s Jewellers Reviews$

Dear Tina, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 4 years ago

“Excellent choice of goods. Easy to navigate website and secure postage. Simple all the way through.”

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Posted 5 years ago

“The watch delivery to Hong Kong was very quick with only around 1 weeks lead time. The package and all stuffs looks perfectly fine. Only one thing that the website doesn't update the tracking and delivery information which the delivery was suddenly arrived at my door and I got surprised by that.”

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Posted 5 years ago

$Read Berry\'s Jewellers Reviews$

Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future. Your feedback has been forwarded on. Thanks again.

Posted 5 years ago

Berry's Jewellers is rated 4.9 based on 2,524 reviews