Berry's Jewellers Reviews

4.9 Rating 1,838 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 1,838 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 21st April 2024
A Brotherton
Berry's Jewellers 5 star review on 6th April 2024
S Hall
Berry's Jewellers 5 star review on 6th April 2024
S Hall
Berry's Jewellers 5 star review on 3rd April 2024
K Anastasova
Berry's Jewellers 5 star review on 16th March 2024
K Sriklung
Berry's Jewellers 5 star review on 11th February 2024
A
Berry's Jewellers 5 star review on 13th December 2023
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137
Anonymous
Anonymous  // 01/01/2019
Website description did not match watch photograph and correct price; I pointed this out during purchase process and customer services rectified the problem.
Helpful Report
Posted 3 years ago
Dear Sharron, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Good service received from Berrys
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Posted 3 years ago
Dear Naeem, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
free gift haven't arrived yet :-(
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Posted 3 years ago
Answered my questions and delivered the watch next day as promised, unlike the previous jeweller who didn't actually have the stock as advertised. I've been able to communicate with a real person when needed and have received replies promptly, would definitely use again. Only slight negative is that my purchase came with a free watch winder, over 3 weeks later and still no sign of it. Still, I didn't buy the watch for the free gift.
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Posted 3 years ago
Love my new Tudor but still waiting on my watch winder over 2 weeks on!?
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Posted 3 years ago
Good delivery and prompt
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Posted 3 years ago
Excellent communication throughout. Went out of there way to ensure my satisfaction. Would highly and thoroughly recommend
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Posted 3 years ago
Good service, kept me upto date with delivery issue. Would use again
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Posted 3 years ago
Product arrived in good condition and they had attached the strap! Also love the winder. All in all a smooth process and would but again from Berry’s for such high priced watch pieces. Thanks again...
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Posted 3 years ago
I found the process of buying through Berry’s very easy. Items came beautifully wrapped. Watch was scratches so still waiting for replacement part.
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Posted 3 years ago
Very good !
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Posted 4 years ago
Happy with my purchase of a Gucci necklace at a competitive price.Looks amazing..
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Posted 4 years ago
Your returns advice was good as response was quick and refund prompt. Disappointed that the cuff bracelet was so small though but was of excellent quality.
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Posted 4 years ago
Can’t believe I had to wait for my watchwsrranty as it was missing!
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Posted 4 years ago
Very impressed. Good design and you get what you see.
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Posted 5 years ago
Service and response was excellent with friendly and helpful staff. Only concern around shipping. My watch was shipped in its presentation box but had come loose inside and was rattling around. Would be better shipped in the manufacturers packaging or box filled with something to prevent movement.
Helpful Report
Posted 5 years ago
I didn’t like how the necklace was wrapped in some cotton wool that didn’t look very good
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Posted 5 years ago
i ordered and receive all in a short time, watch is fabulous and free gift was lovely, i understand why they waited 14 days to give it, maybe should h e said as i wanted to give the watch s a hit in the bAg!
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Posted 5 years ago
Disappointed that the watch was delivered and didn’t work (battery dead I can only presume). However, problem was dealt with efficiently by staff - replacement watch ordered and pick up at local store in Leeds, with a further discount offered as compensation.
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Posted 5 years ago
Delivery was very quick! Only disappointment is.. you purchase such expensive items and they don’t give you the brand’s little gift bag and only in a normal envelope you’d thing paying so much for high ends brands you’d get abit more better packaging.. other thank that was good!
Helpful Report
Posted 5 years ago
Berry's Jewellers is rated 4.9 based on 1,838 reviews