Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.87

4.9 Rating 2,550 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 2,550 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

1132010512

Email:

customerservice@berrysjewellers.co.uk

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 16th August 2026

193

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and response was excellent with friendly and helpful staff. Only concern around shipping. My watch was shipped in its presentation box but had come loose inside and was rattling around. Would be better shipped in the manufacturers packaging or box filled with something to prevent movement.”

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Posted 7 years ago

“I didn’t like how the necklace was wrapped in some cotton wool that didn’t look very good”

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Posted 7 years ago

“i ordered and receive all in a short time, watch is fabulous and free gift was lovely, i understand why they waited 14 days to give it, maybe should h e said as i wanted to give the watch s a hit in the bAg!”

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Posted 7 years ago

“Disappointed that the watch was delivered and didn’t work (battery dead I can only presume). However, problem was dealt with efficiently by staff - replacement watch ordered and pick up at local store in Leeds, with a further discount offered as compensation.”

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Posted 7 years ago

“Delivery was very quick! Only disappointment is.. you purchase such expensive items and they don’t give you the brand’s little gift bag and only in a normal envelope you’d thing paying so much for high ends brands you’d get abit more better packaging.. other thank that was good!”

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Posted 7 years ago

“Customer service quick and matter-of-factly. Delivery took somehow longer than expected (assumed I'd receive the watch from a courier at given delivery address, not picking it up myself at a post office). Neverthelss happy with the purchase.”

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Posted 8 years ago

“Nice quality jewellery and a good selection , however don’t give your email address as they plague with emails and ignore unsubscribe requests”

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Posted 8 years ago

“Proficient and deliver as promised”

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Posted 9 years ago

“No major problems with my transaction,other than no prior notification that the watch had been dispatched from your premises,and it was a bit of a surprise when it arrived via Royal Mail.This minor criticism has been addressed by your it staff.On the hole a pleasant and satisfactory experience.”

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Posted 9 years ago

“The product i want to buy was in stock, delivery was fast and secure.”

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Posted 9 years ago

“The customer service did a great job in giving several helping hands. The watch itself is amazing piece of art. I really love it.”

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Posted 9 years ago

“Unfortunately the watch was marked on arrival however the customer service during the exchange procedure was excellent....thanks Paul..”

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Posted 9 years ago

“Very quick and efficient service, the Breitling is as advertised”

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Posted 9 years ago

“I am satisfied with the quality of the watch and the delivery time. I always wanted a reverso and here it is now. I am quite sceptical with the warranty though; although I bought the watch on the 8th of Jan 2017 the warranty indicates that it was purchased on the 28th Dec 2016. This probably means that someone else bought the watch before me and returned it back so I just re-purchased it? Is not a big deal really but why not to be precise? My next purchase would probably be a JLC master geographic, I would definitely go from Berry's to have a look and negotiate about it!”

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Posted 9 years ago

“RANG THE STORE AND HAD GOOD SERVICE FROM THE JEWELLERY STAFF, VERY HELPFULL, NOT PUSHY”

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Posted 9 years ago

“Service very good indeed. Have not yet opened the article as it is a present so cannot comment but am expecting it to be as described”

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Posted 9 years ago

“After a few emails i got a good deal on a watch. I bought because of this good service”

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Posted 9 years ago

“The delivery was quick and the item fitted small wrist perfectly”

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Posted 9 years ago

“Kept me up to date with order. Resolved any issues I had quickly. Friendly personable service.”

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Posted 10 years ago

“Linda Barlow very good on customer service”

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Posted 10 years ago

Berry's Jewellers is rated 4.9 based on 2,550 reviews