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Berry's Jewellers Reviews

4.9 Rating 2,181 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,181 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 28th July 2025
R Kumar Shetty Ulthoor
Berry's Jewellers 5 star review on 28th July 2025
R Kumar Shetty Ulthoor
Berry's Jewellers 5 star review on 13th April 2025
J Pearson
Berry's Jewellers 5 star review on 25th February 2025
A
Berry's Jewellers 5 star review on 21st February 2025
A Maltby
Berry's Jewellers 5 star review on 14th February 2025
T Amin
Berry's Jewellers 5 star review on 14th February 2025
T Amin
172
Anonymous
Anonymous  // 01/01/2019
I love this jewellers, made to feel welcome, service is excellent and a lovely bottle of champagne 🍾 with our purchases. Thank you Berry’s, until next year.
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Posted 2 years ago
Excellent product and great help when we wanted to change original order. Many thanks.
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Posted 2 years ago
Both online and on the phone I found Berry's to be extremely helpful and efficient. They called me back when they said they would and delivered my purchase bang on time - and at a competitive price.
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Posted 2 years ago
I made an online purchase of a watch which was extremely easy, with the addition of a gift of a really nice watch winder.
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Posted 2 years ago
Excellent service and very helpful with their costumer services.
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Posted 2 years ago
This was my first purchase from Berry’s; an excellent experience. The on line staff were very polite and helpful, from the negotiation of price to final delivery. I fully recommend this seller.
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Posted 2 years ago
Berry’s Jewellers is highly recommended. The Customer Service is first class. I have visited Berry’s many times; bought three watches and jewellery. The staff are friendly and knowledgeable.
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Posted 2 years ago
Berry’s of Newcastle went out of their way to replace a faulty watch strap especially nowadays when things are difficult to acquire , Thank you Berry’s
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Posted 2 years ago
The assistant Jessica Fox was very helpful and helped me change watches she was always polite and helpful
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Posted 2 years ago
Will Close-Mackenzie, Newcastle store, deserves a special mention for making our shopping experience so enjoyable. All staff were extremely professional. Thank you
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Posted 2 years ago
This company was excellent from start to finish, with the product range, the price, and the delivery and even though I had to return it because my husband was not keen on the watch they did not mess around with the return or the refund which was over 2K. Would definitely use them again.
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Posted 2 years ago
I decided to try Berry's in Nottingham first for my watch purchase because they are independent. The young Chinese sales man (recently immigrated from Hong Kong with his family - good for them) was very knowledgable and friendly. The other staff members were lovely people too, so naturally it was not difficult to close a deal without shopping around. I'm delighted my instinct was correct. Highly recommended for friendly top-quality service!
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Posted 2 years ago
excellent service from Berry's, as always
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Posted 2 years ago
I’ve contacted Berry’s through their online store a few times to enquire about products that I’ve seen on their website and have always had the pleasure of being assisted by Zoe. Zoe is so patient and accommodating, even though I have yet to make a purchase. Believe me, I’m not an easy customer - I always need photos and videos and questions answered as unfortunately I don’t live near a store to go into, however Zoe never makes it feel like any of my requests are too much. An asset to the company, thank you Zoe!
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Posted 2 years ago
Rang up the Newcastle store on the morning to ask if they had a watch I was after in stock. They did and was told it was the last one. They kindly held it aside for me to collect and by 4pm I was the happy owner. Can’t thank Lee and Nick enough. First class service from them both, made to feel comfortable the second I walked in. Look forward to adding more to the collection from them!
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Posted 2 years ago
Elliot was really friendly and helpful in organising my purchase. A very positive experience dealing with Berry’s.
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Posted 2 years ago
Beautiful watch, Brilliant service, fast delivery, thanks
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Posted 2 years ago
Ordered watch on Saturday delivered Wednesday to Scottish Highlands first class service,will use company again.
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Posted 2 years ago
My online shopping experience was amazing .I was made to feel very special purchasing my messika piece of jewellery which had to be ordered . Lindsay made the whole experience seamless keeping me up to date ,she was so professional no sales pressure and was amazing at her job . Berry’s is competitive on price and We’re very accommodating to exchange if size I ordered didn’t fit which gave me piece of Mind . Thank you I definitely will be using again . Top Quality
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Posted 2 years ago
Even I was getting the same product at lesser price on online ( only ) website , I opted for Berry’s purely because they are present in high street and trust comes first when you buy any high value items .
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Posted 2 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 2 years ago
Berry's Jewellers is rated 4.9 based on 2,181 reviews