Login
Start Free Trial Are you a business? Click Here

Berry's Jewellers Reviews

4.9 Rating 2,544 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,544 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

1132010512

Email:

customerservice@berrysjewellers.co.uk

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Jessica was fantastic in helping me deal with my delivery. We were in Norway on a holiday when we made the Cartiar watch purchase, and we wouldn’t be back in time for it to be delivered, so Jessica tracked our parcel down and stopped it from leaving till later on so it will be with us on time. Fantastic service from Jessica, and because of her we will be regular customers!”
Helpful Report
Posted 6 months ago
“Ordered a Tudor watch online. Needed to amend the order to specify strap length; this was dealt with immediately and I received my beautiful watch the next day.”
Berry's Jewellers 5 star review on 1st April 2026
Helpful Report
Posted 6 months ago
“Great costumer services, easy resolve problems.”
Helpful Report
Posted 6 months ago
“A service like no other... As much as I wish I could be a regular customer at Berrys in Newcastle and buy something every year or even more often, the service rerceived is like no other jeweller or retailer in Newcastle. A warm welcome from all staff and fantastic professional and knowledgeable service from Lee Davis who helped me and my wife make our purchase with attention to detail and care without one iota of sales pressure, just great knowledge and reassuring service. First class. Big thank you.”
Helpful Report
Posted 6 months ago
“The customer service at the Leeds Breitling boutique and in particular Samuel was second to none. Absolutely 1st class staff who made the buying experience a pleasure.”
Helpful Report
Posted 7 months ago
“V.G. because they just are.”
Helpful Report
Posted 7 months ago
“Superb customer service - we bought my fiancees engagement ring and wedding band at Berry’s. Will was so knowledgeable and the wider team put us at ease. Don’t plan on doing this again but woukd highly recommend Berry’s above urs competitors in Newcastle to get your rings for your special day.”
Helpful Report
Posted 7 months ago
“Superb after sales support in helping me swap my strap to the right size. Thank you, Danny!”
Helpful Report
Posted 7 months ago
“As always, Berry’s come up trumps. Ordering and dispatch took a couple of hours and delivery was as promised. So efficient and reliable.”
Helpful Report
Posted 7 months ago
“Great price, fast delivery, quality silver gucci necklace, well packaged. What's not to like?”
Helpful Report
Posted 7 months ago
“Great customer service. Product arrived on time. My return timeframe was extended with no hesitation as this was/is a gift. Highly recommend.”
Helpful Report
Posted 7 months ago
“Very good surroundings well lit and very friendly helpful and well informed kind and Very approachable to help and put your ease in every way you can ask anything and they always have the answers explain very easy clearly and friendly always make you feel I want to come back”
Helpful Report
Posted 7 months ago
“Easy to place the order and arrived quickly.”
Helpful Report
Posted 7 months ago
“Polite Very efficient Nothing was to much trouble to sort out”
Helpful Report
Posted 7 months ago
“Great customer service from Berrys. Big shout out to Danny in sales for all his help and the Windsor Branch from making it a special experience.”
Helpful Report
Posted 7 months ago
“Berry's sent my father's 1967 Constellation for servicing back to Omega. On collection I couldn't believe it, nearly 60 years old and it came back almost like new, quite superb. Excellent and helpful staff, I was so impressed, I treated myself to a new Seamaster! Can't recommend them enough.”
Helpful Report
Posted 7 months ago
“I would recommend Berry's to all my friends and family. Their service and professionalism is exceptional - always available to answer queries and their turnaround time from placing an order to delivery is phenomenal! Thank you once again Danny and team!”
Helpful Report
Posted 7 months ago
“Very good I really appreciate your company”
Helpful Report
Posted 7 months ago
“Brilliant Thanks ⭐️⭐️⭐️⭐️⭐️”
Helpful Report
Posted 7 months ago
“Bought a watch online, the sales associate was excellent and the whole process was very professional”
Berry's Jewellers 5 star review on 7th March 2026
Helpful Report
Posted 7 months ago
Berry's Jewellers is rated 4.9 based on 2,544 reviews