Berry's Jewellers Reviews

4.9 Rating 1,858 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 1,858 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 29th May 2024
B Ivanov
Berry's Jewellers 5 star review on 27th May 2024
A
Berry's Jewellers 5 star review on 20th May 2024
J John Athappilly
Berry's Jewellers 5 star review on 21st April 2024
A Brotherton
Berry's Jewellers 5 star review on 6th April 2024
S Hall
Berry's Jewellers 5 star review on 6th April 2024
S Hall
Berry's Jewellers 5 star review on 3rd April 2024
K Anastasova
140
Anonymous
Anonymous  // 01/01/2019
I have purchased a couple of JLC watches from Berry's. Always helpful, always knowledgeable. An oasis of excellent personal service enthusiastic about the products they sell.
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Posted 10 months ago
Fantastic service once again from Berrys.....Nothing is too much trouble & a fast & efficient delivery Highly reccomended! Many thanks for helping me with my purchase it is very much appreciated
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Posted 10 months ago
Love this Jewellers, the staff are so pleasant and helpful ,David the Manager is brilliant nothing is to much bother. We have never been disappointed with anything we have bought. Excellent quality ,if your looking for something special visit the Newcastle store or check out the website .
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Posted 10 months ago
I dealt with Zoe via email and online, who was so helpful and responded to my enquiry very quickly. My Georg Jensen bracelet was purchased, altered and sent out to me in the most efficient way and beautifully packaged. Excellent communication and First Class customer service. Thank you.
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Posted 10 months ago
Dear Lynne, Thanks so much for your kind review, we're glad the items were well received.
Posted 10 months ago
Having just made a purchase at Berry’s jewellers in Leeds. I was professionally and courteously catered for. Excellent service, much appreciated. Mr D C Dyson.
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Posted 10 months ago
Excellent service
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Posted 10 months ago
I found you products to be high quality and competitively priced, you sales person was very helpful and went above and beyond, after dealing with other online vendors and being let down with very poor products and customer service Berry’s was a good experience, well done on the service you provide
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Posted 10 months ago
I recently bought a watch from berry’s , I dealt with Danny whose assistance was great . The watch arrived by courier on time , securely packaged, very happy with the watch and service I experienced. I was entitled to a watch winder with my purchase , it was damaged in the post , I informed Danny and he has promptly sent out a replacement no problem. I would use berry’s again.
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Posted 10 months ago
Great service and communication from Danny. Will use again, it’s just a shame the shop to far away from me. But will visit if ever in Leeds. Thank you again to two amazing watches at a great price. James
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Posted 10 months ago
Item was in stock and delivered promptly the next day. Excellent service.
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Posted 10 months ago
Fantastic personalised professional service. An absolute joy to deal with. No need to even consider any other jewellers.
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Posted 10 months ago
Excellent service sales staff know their watches. Well knowledgeable. Helpful. Quick response with emails and on the phone. Seem less transition
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Posted 10 months ago
A positive online purchase experience. Item purchased and delivered next day, special delivery. My thanks to Elliot for answering my questions so promptly. I'll certainly purchase from Berry's again.
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Posted 10 months ago
Great service, including when I had to return the product to get a larger size.
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Posted 10 months ago
Jessica Fox the online jewellery specialist is absolutely amazing. And really cares for the 1-1 customer service. I’ve been trying to find this Gucci ring in my size but it’s been out of stock everywhere and not being restocked. When I contacted Berry Jewellers, Jess went beyond and above and actually contacted Gucci and asked if they still have any rings available in my size. Where other companies gave me a straight no, Jess actually contacted them and ordered it in for me. She’s now especially sent it over tracked and signed delivered for next day, and I’m expecting it tomorrow! I’m so beyond happy and cannot rate this customer service enough! If I could give Jess more then 5* I would. Very very happy. Thank you so much again.
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Posted 11 months ago
All perfect. Customer team very supportive.
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Posted 11 months ago
Perfect watch
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Posted 11 months ago
I have used Berrys previously for advice and information at a local location so was comfortable making a purchase online. Berrys had the right watch at the right time and price i was looking for, online ordering and payment was a breeze,I had my Omega the next working day. Free gift was despatched at the usual 2 weeks after purchase date and received, again, next working day. Great, smooth experience, I would easily purchase again! Seamless, painless purchase with nice follow up email and a personal touch
Berry's Jewellers 5 star review on 27th June 2023
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Posted 11 months ago
Berry’s Jewellers were amazing they made the whole experience easy and enjoyable. Very quick to respond. Danny Burnell was brilliant and was very helpful.
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Posted 11 months ago
First class service again! I have been a customer at the Newcastle Berry’s shop for over 20 years and have bought numerous watches and other jewellery. I put my name down for one of the green Omega Diver 300 watches last year, knowing I wasn’t top of the list. Nick gave me a call recently, to say they had one in stock on a green rubber strap, just what I was after. I wanted to check out the colour so I went in and viewed the watch with Lee and I purchased it on the spot. Their attention to detail and customer service can’t be beaten. I would definitely recommend Berry’s and I’ll be back again soon!
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Posted 11 months ago
Berry's Jewellers is rated 4.9 based on 1,858 reviews