Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.87

4.9 Rating 2,524 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 2,524 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

$Read Berry\'s Jewellers Reviews$

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

1132010512

Email:

customerservice@berrysjewellers.co.uk

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 16th August 2026

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been looking for a particular style of Breathing for some time, and finally found it at Berry's. Excellent and very personal customer service. Very happy with the service and my new watch. Many thanks to Chinda Jim!”

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Posted 6 years ago

“For the 3rd time, Berry’s Jewellers was perfect. My last order was the brand new Breitling Superocean 48mm Black DLC Titanium Blue Dial Automatic Watch. Danny Burnell orders the watch, especially for me, from Breitling. The watch came to Berry’s after six working days, and they dispatch to Bulgaria immediately. Amazing service again. Thank you, Danny and Berry’s team.”

Berry's Jewellers 5 star review on 25th August 2020

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Posted 6 years ago

“Very good customer service. Staff has been extremely helpful.”

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Posted 6 years ago

“Great service, my watch was delivered promptly and communication was brilliant.”

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Posted 6 years ago

“Good service, kept me upto date with delivery issue. Would use again”

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Posted 6 years ago

“After sales and returns are horrendous. The ECommerce dept really need to take a customer services training course. They only answer (when they choose too) by email even when you try to phone them. Replies are curt bordering on rude. We will never deal with Berry’s again and that’s a pity because the guy at the Leeds branch who did answer once was a nice person pity the ECommerce dept don’t take a leaf out of his book. He’s the reason you got 2 stars otherwise it would have been zero!!”

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Posted 6 years ago

“Answered my question quickly and goods arrived as promised. Thank you Jess.”

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Posted 6 years ago

“Really fantastic customer service, staff are very professional and knowledgable which greatly assisted my purchase. I could highly recommend Berry's. Thank you very much Danny.”

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Posted 6 years ago

“Great service, quick delivery and the ring looks amazing. Ordered online so had no clue what it would be like. My wife loves the ring and says I chose perfectly. Good job guys and girls!”

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Posted 6 years ago

“Clear description of items on website and really quick delivery.”

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Posted 6 years ago

“Visited Berry’s at Newcastle after months of Covid restrictions celebrating a late birthday. Made to feel really special and no pressure sales. I bought a beautiful watch in the sale. The staff were all fantastic, especially Lee who went out of his way to help.”

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Posted 6 years ago

“Brilliant service, friendly, efficient and professional. What more could you want?”

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Posted 6 years ago

“Extremely efficient and professional service. Placed order on a Sunday night, it arrived Tuesday. No hiccups and no problems with my watch. Loved my free gift too :)”

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Posted 6 years ago

“Next day delivery , perfect gift packege. Highly recommend service and products .”

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Posted 6 years ago

“They do what they say. Excellent !”

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Posted 6 years ago

“Excellent service bearing the classic premise of high quality, style and personal service which was the norm in a bygone era but happily still practiced by yourselves . Thank you. K.J.Berryman.”

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Posted 6 years ago

“The staff were very professional and helpful in sourcing a Panerai for me. They kept me updated through the process. Their attention to detail is second to none and the watch arrived beautifully packaged and on time. Highly recommended and I look forward to my next purchase with them!”

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Posted 6 years ago

“the ring came beautifully packaged & arrived sooner than I expected”

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Posted 6 years ago

“eXCELLENT CUSTOMER SERVICE AND VERY QUICK DELIVERY ALSO THE FOLLOW UP AFTERSALES SERVICE VERY PRECISE AND PROFESSIONAL”

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Posted 6 years ago

“Product arrived in good condition and they had attached the strap! Also love the winder. All in all a smooth process and would but again from Berry’s for such high priced watch pieces. Thanks again...”

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Posted 6 years ago

Berry's Jewellers is rated 4.9 based on 2,524 reviews