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Berry's Jewellers Reviews

4.9 Rating 2,371 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,371 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 27th February 2026
M Weaver
Berry's Jewellers 5 star review on 25th February 2026
A Flockhart
Berry's Jewellers 5 star review on 26th January 2026
S Wright
Berry's Jewellers 5 star review on 18th January 2026
P Hardacre
Berry's Jewellers 5 star review on 13th January 2026
M Edington
Berry's Jewellers 5 star review on 6th December 2025
P Dicken
Berry's Jewellers 5 star review on 23rd November 2025
J Morgan
185
Anonymous
Anonymous  // 01/01/2019
An easy to navigate website. With very friendly staff. I dealt with Lindsay who couldn’t have been more helpful and efficient. Many thanks
Helpful Report
Posted 3 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
I went into Berry's Albion Street, Leeds branch to enquire about a watch I had seen on their website. Josh, the sales person, explained to me that the watch was not available in the store but could be sourced from one of their other branches in a few days. Josh telephoned me when the watch was in the Leeds store and said I could view it at my convenience. I went to try the watch and Josh answered any questions I had. There was no hard sell just a pleasant buying experience.
Helpful Report
Posted 3 years ago
Dear Paul, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
We visited Berry’s jewellery boutique (Windsor) to purchase an early birthday present for myself! Ian’s service and knowledge was impeccable. We were made to feel very welcomed from the moment we walked into the store. It was interesting to learn about Berry’s own unique and impressive heritage followed by introductions to the other brands we were purchasing from. We were left with an amazing impression of Berry’s. Also, a special shout out to Ollie who was also highly knowledgeable and helped me throughout in a very personable and customer centric manner. It’s much appreciated. I look forward to returning to the store very soon. Thank you!
Helpful Report
Posted 3 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Dealt with Danny when I had a few questions about my Breitling. Super quick to reply and happy to help, he managed to locate a strap I wanted and fix it to my new watch on the morning of shipping! Very happy.
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Posted 3 years ago
Dear Michael, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
Went to Leeds commercial street branch today to look at Omega sunglasses, We were served by Danielle who was fantastic, nothing was too much trouble and i ended up trying some watches on to, there was no hard sell, quiet the opposite she suggested we went for lunch and come back if we were still interested . Needless to say we went back to see Danielle, and after a glass of champagne while talking about options i ended up leaving with an omega watch, 2 pairs of sunglasses and a bracelet , and was more than happy with the price they gave me along with a bottle of champagne , Many thanks and we will be back
Helpful Report
Posted 3 years ago
Dear Nick, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
A very happy shopping experience, fantastic customer service and excellent selection of jewellery.
Helpful Report
Posted 3 years ago
Dear Amanda, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Excellent service by Chris at Berry's Windsor and Lindsay the Web Assistant. First class.
Helpful Report
Posted 3 years ago
Dear McMahon, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
Chris, at Berry’s Windsor, gave us both (my wife and I) absolutely top quality service and accurate advice. We enquired about a couple of items. Deal done. He his great. The top manager/ owner was superb as well Go there,
Helpful Report
Posted 3 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
Berry’s give great customer service and certainly go that extra mile,there's a great range of luxury watches and I find there online service second to none
Helpful Report
Posted 3 years ago
Dear Dave, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Perfect hassle free transaction with great response when contact was made via email. However, i still havnt received the free gift ?
Berry's Jewellers 5 star review on 27th March 2022
Helpful Report
Posted 3 years ago
Dear Mr Batey, Thanks for your recent purchase and review. Regarding the free gift, it has been dispatched and should be with you very shortly. Please contact us directly if there are any further concerns. Kind regards Berry's Customer Service Team
Posted 3 years ago
Berry Jewellers were extremely helpful, down to the smallest detail. Prompt and professional.
Helpful Report
Posted 3 years ago
Dear Nigel, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Excellent service
Helpful Report
Posted 3 years ago
Dear Christine, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Order arrived in time and item as expected
Helpful Report
Posted 3 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Excellent service
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Posted 3 years ago
Dear Marcus, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
I found every part of my transaction with Berry's jewellers to be superbe. Would definitely recommend.
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Posted 3 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Great support provided when I sent an email enquiry pre placing an order. Order was delivered exactly as promised.
Helpful Report
Posted 3 years ago
Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Services was first class, especially from Zoe Shepherd, who could not have been more helpful. Really pleased with my purchase and would definitely recommend Berry's to anyone
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Posted 3 years ago
Dear Andrew, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Wonderful service from start to end. Ordered a Gucci ring for son for Xmas and was too small. Jess was fantastic to deal with, ordering me the correct size from Gucci direct and taking back the original. Will def use berry’s for every future jewellery purchase !
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Posted 3 years ago
Dear Sophie, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Very helpful customer service. Patient and experienced. Nothing was too much trouble. Lindsey was very helpful.
Helpful Report
Posted 4 years ago
Dear Elizabeth, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Easy site to navigate and very good service. My wife is delighted with the bracelet.
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Posted 4 years ago
Dear Kenneth, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Berry's Jewellers is rated 4.9 based on 2,371 reviews