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Berry's Jewellers Reviews

4.9 Rating 2,292 Reviews
97 %
of reviewers recommend Berry's Jewellers
4.9
Based on 2,292 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Berry\'s Jewellers Reviews

About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

Write Your review

Berry's Jewellers 5 star review on 6th December 2025
P Dicken
Berry's Jewellers 5 star review on 23rd November 2025
J Morgan
Berry's Jewellers 5 star review on 19th November 2025
K Edge
Berry's Jewellers 5 star review on 9th September 2025
T AYDIN
Berry's Jewellers 5 star review on 31st August 2025
J Flynn
Berry's Jewellers 5 star review on 24th August 2025
L Christ Arvanites
Berry's Jewellers 5 star review on 17th August 2025
C Morgan
180
Anonymous
Anonymous  // 01/01/2019
I was extremely pleased with all the help and information given to me regarding my purchase and all the options available. Lindsay kept me informed at a very busy time of the year and was so helpful that I can highly recommend Berry’s and hope to be shopping there again soon. Very quick delivery and very competitive prices. A very happy and easy shopping experience, thank you all very much!
Helpful Report
Posted 4 years ago
Dear Amanda, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Excellent service, only thing would be good to get the tracking code, I had to ring customer service
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Posted 4 years ago
I am really pleased with my purchase but the gloss wore off after 10 days when I found it had been reduced by 20% for Black Friday (an amount of £304) Very disappointed
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Posted 4 years ago
Friendly staff, great product !
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Posted 4 years ago
Dear Duncan, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Vry prompt and helpful staff.
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Posted 4 years ago
Dear Peter, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Purchased Cartier Santos blue dial red WSSA0030. Beautiful watch and great customer service over live chat. Received the complimentary wolf winder soon after which is also a quality item. Andy
Berry's Jewellers 5 star review on 20th November 2021
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Posted 4 years ago
Dear Andy, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
My Wife and I called in Wed 17/11/21 and bought a Omega Watch. We were served by Holly who was so nice and helpful. The product was as you would expect for an Omega but it was a very pleasurable experience to be served by such a nice lady who answered all our questions and was genuinely interested in our requirements. Thanks Holly.
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Posted 4 years ago
Thanks very much for the 5 star review! We look forward to seeing you in store again soon.
Posted 3 years ago
Excellent service. Prompt response. Accurate and ear advise
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Posted 4 years ago
Dear Neil, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
It's like Christmas receiving a parcel from Berry's. Your purchases come beautifully giftwrapped. The parcel arrive s when they say it will and the jewellery is always perfect. Better than Santa !
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Posted 4 years ago
Dear Karen, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Unbelievable service from start to finish - and best price as well! Started with Danny on the web team, replying to my email within minutes (with the best price in out there!) and finishing with picking the watches up from Sally in the Windsor branch (showing the watches off and a complete overview of them). Communication was amazing with emails (and phone calls) at every step of the journey. I cannot recommend Berry's enough!!!
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Posted 4 years ago
Dear Lee, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Great professional service when dealing with Lindsay in the Internet Sales Team. I would definitely recommend to friends.
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Posted 4 years ago
Dear Paul, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Berry's emailed me when the Cartier Must was in stock & I spoke with Georgina who made my purchase easy, fun and completely without any hassle! The watch arrived the next day and I am absolutely delighted with it! Wow! wow! Wow! And .... BIG thanks to Georgina!
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Posted 4 years ago
Dear Geraldine, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Berry’s is a fantastic store. Absolutely love dealing with Danny in the internet sales team (as I live in Esssx). I would not hesitate to recommend them. My only wish is that they once again start selling new Rolex’s!! Thank you to all their staff for such great service.
Berry's Jewellers 5 star review on 10th November 2021 Berry's Jewellers 5 star review on 10th November 2021
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Posted 4 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Great service and what an amazing Jewellers. Couldn’t recommend anyone else 😊
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Posted 4 years ago
Dear Charlie, Thanks so much for your kind review, we're glad the items were well received.
Posted 3 years ago
Andrew and the team at Nottingham have been great with us! We’ve been in a few times now and they’ve always been lovely and looked after us really well.
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Posted 4 years ago
Dear Matt, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 3 years ago
Very good customer service. Competitive price and next day delivery.
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Posted 4 years ago
Dear Paul, Thanks so much for your kind review, we're glad the items were well received.
Posted 4 years ago
Very efficient and helpful service. Watch arrived promptly, very well packed. Complimentary gift also arrived subsequently well packed and on time.
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Posted 4 years ago
Dear Tanis, Thanks so much for your kind review, we're glad the items were well received.
Posted 4 years ago
Fabulous experience: kind and polite staff, great deals, sufficient range of products/brands…I’m very pleased and will shop again!
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Posted 4 years ago
Dear Izabela, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 4 years ago
Thanks to Lee and all the staff at the Newcastle branch. I was looking to make my first luxury IWC watch purchase and had my eye on a few watches. Very refreshing experience where I tried multiple watches and there was no pressure to buy. Service was excellent and would happily recommend Berry's.
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Posted 4 years ago
Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 4 years ago
I have been dealing with Georgina Barlow and she has been great. I asked a question through an online chat and she was able to order an out of stock piece of jewellery directly from the designer straightaway. She also was very professional and friendly. I'm still waiting for the delivery of the jewellery but so far I had only an excellent service. I'll let you know how it goes.
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Posted 4 years ago
Dear Dina, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.
Posted 4 years ago
Berry's Jewellers is rated 4.9 based on 2,292 reviews