Berry's Jewellers Reviews

Name: Berry's Jewellers
Address: 62 Albion Street, United Kingdom, 62 Albion Street, United Kingdom, Leeds
Rating: 4.86

4.9 Rating 2,237 Reviews

97 %

of reviewers recommend Berry's Jewellers

4.9

Based on 2,237 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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About Berry's Jewellers:

Berry's has been a family run jewellers for over 125 years. During this time it has opened boutiques in Leeds, Newcastle, Nottingham, Hull, York & Windsor. We sell the finest diamond jewellery and luxury watches.

If you are looking for a unique piece of jewellery, why not try our jewellery design service? Our in-house designers can work with an existing piece of jewellery to make a brand new style or create something totally unique from scratch to your own individual specification.

As well as our repairs, cleaning and restorative services we can also help you with valuations and gemological appraisal as part of our comprehensive range of jewellery and watch services.

Visit Website

Phone:

01132454797

Location:

62 Albion Street, United Kingdom,
62 Albion Street, United Kingdom
Leeds
LS1 6AD

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Berry's Jewellers 5 star review on 9th September 2025

R Kumar Shetty Ulthoor

177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a Tudor black bay and it was dispatched quickly and wrapped beautifully plus berry’s sent a free watch winder , I will definitely shop at berry’s again”

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Posted 4 years ago

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Dear David, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 4 years ago

“Zoe from customer service was so helpful, nothing was too much trouble. Very reassuring about purchasing on line. Would definitely recommend.”

Berry's Jewellers 5 star review on 22nd May 2021

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Posted 4 years ago

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Dear Tracey, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 4 years ago

“The delivery was "lost" for a short time by the courier, support from Berry's and its staff was very poor, one person I spoke to was nothing short of rude”

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Posted 4 years ago

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We are sorry to hear this Mr Hall. I know that this was escalated to our Group Operations Manager who dealt with this for you and we apologise for the delay in the watch arriving with you due to our third party delivery Company.

Posted 4 years ago

“I recently purchased a bangle from Berry’s and was delighted with the great customer service received. An absolute pleasure to deal with. Delivery was quick, returns service easy to do and most importantly a stunning bracelet!”

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Posted 4 years ago

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Dear Julie, Thanks so much for your kind review, we're glad the items were well received.

Posted 4 years ago

“Great service from Berry's at Leeds Commercial from Elliot , wouldn't have purchased had it not been for his 5 star service .”

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Posted 4 years ago

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Dear Carol, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 4 years ago

“Always go out of their way to help and assist you to get the watch you want. Made to feel extremely welcome on any visit or phone call”

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Posted 4 years ago

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Dear Sean, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 4 years ago

“Very fast delivery and exceptional packaging.”

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Posted 4 years ago

$Read Berry\'s Jewellers Reviews$

Thanks so much for your kind review, we're glad the items were well received.

Posted 4 years ago

“Lovely delicate bracelet. Quick service too and will be receiving my free jewellery case soon.”

Berry's Jewellers 5 star review on 12th May 2021

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Posted 4 years ago

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Thanks so much for your kind review, we're glad the items were well received.

Posted 4 years ago

“I bought a beautiful watch online, if was with me the next day as promised and well packaged. I had a query about the size of the watch and so called up to ask about exchange policies. I had a really nice professional yet personal conversation with an extremely helpful gentleman. I came off the phone smiling and wondering who he was so I googled to find out that it was Jeffery Walton one of the owners! If customer service starts from the top like this then its obvious why Berrys is so successful.”

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Posted 4 years ago

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Dear John, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 4 years ago

“Ordered item on Sunday night received it Monday lunchtime and resent to Guernsey on Monday afternoon and received there on Tuesday. Excellent service all round. Thank you”

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Posted 4 years ago

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Thanks so much for your kind review, we're glad the items were well received.

Posted 4 years ago

“I bought a preowned Audemars Piguet from Oliver Walton. I could not get to see the watch in person but Oliver kindly sent me more photographs of it and was very helpful on the phone. The watch itself is stunning and just as good, if not better, than described. I paid online at 12 noon and the watch arrived at 8.30 the next day. Beautifully packaged and of course telling the correct time and date just as you would expect. For a major purchase like this you need a firm that you can rely on and Berry’s is just that. Sheer delight. Highly recommended.😍”

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Posted 4 years ago

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Dear Colin, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future

Posted 4 years ago

“great service and beautiful watch, special delivery next day”

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Posted 4 years ago

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Dear Stephanie, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 4 years ago

“Great support, very patient, very knowledgeable, would thoroughly recommend.”

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Posted 4 years ago

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Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 4 years ago

“We ordered a beautiful eternity ring online and were not only over the moon with the ring, but with the service too. Berry's sent us a ring size guide to print so we could make sure we were ordering the right size and on ordering delivery was super fast. We couldn't have asked for more. Thank you.”

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Posted 4 years ago

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Dear Kate, Thanks so much for your kind review, we're glad the items were well received.

Posted 4 years ago

“Lovely watch was missing printed manual but was told breilting didnot provide them any longer and electronic copy instead”

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Posted 4 years ago

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Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 4 years ago

“The service was second to none! Helpful, friendly and knowledgeable advice. Chinda was great...many sales people could learn from this guy. No pushy approach just solid advice. Thank you!”

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Posted 4 years ago

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Dear Andrew, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 4 years ago

“Thank so much, you’re very helpful. 🙂”

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Posted 4 years ago

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Dear Csaba, Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 4 years ago

“Very expeditious service. Watch was well packed. Shipped to me in the US and received within 10 days. Will definitely buy from them again.”

Berry's Jewellers 5 star review on 4th May 2021

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Posted 4 years ago

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Dear Suresh, Thanks for taking the time to leave a review, hopefully we can be of service to you again in the near future.

Posted 4 years ago

“I went to the Omega Boutique in Leeds and spoke at length with Chinda Jim. The advice, service and attention to detail was superb despite my very modest purchase. Fantastic to speak someone who really knows watches. I will definitely consider them for my next big purchase.”

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Posted 4 years ago

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Thanks very much for the 5 star review! We look forward to seeing you in store again soon.

Posted 4 years ago

“Very good price and quick delivery”

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Posted 4 years ago

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Dear William, Thanks so much for your kind review, we're glad the items were well received.

Posted 4 years ago

Berry's Jewellers is rated 4.9 based on 2,237 reviews