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Bennett Cards Ltd Reviews

4.9 Rating 5,712 Reviews
98 %
of reviewers recommend Bennett Cards Ltd
4.9
Based on 5,712 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bennett Cards Ltd Reviews
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Phone:

03333551313

I still think site is difficult to follow and have had a reply to say goods will be delivered soon so all is fine but it does seem, even on the phone I was not informed I would have to wait for the goods which only became clear a few days ago Thank you for expected delivery O.Burridge
Helpful Report
Posted 9 years ago
Dear Sister, I have just spoken to you on the phone, so hopefully you will now be able to log in. Just a reminder, the new password should be in the email you received (you dont need to log in to view the message). After you log in, you can change your password to one of your suiting. I hope this all helps.
Posted 9 years ago
As usual the products I bought were very good and will be useful. The only reason I didn't give a very good rating was because the greeting card I purchased arrived bent. The packaging was soft with nothing to stop the card bending. This is the only complaint I've ever had
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Posted 9 years ago
Dear Sister, sorry to hear the card arrived bent. We will get a replacement sent out to you today. Sorry for any inconvenience.
Posted 9 years ago
Still waiting for our Christian life and ministry work book folder to be posted to me. It will be a week this coming Wednesday.
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Posted 9 years ago
Dear Stephen, thank you for your order. Some items on our website are pre-order items, and are marked as pre-order in red just above the "Add to Cart" button. These items should only be ordered if you are ok waiting for them, as we do have to wait for them to arrive in stock before we can send them. Sorry if this wasn't understood at the time of ordering. They are due in around the end of this month. I hope this helps & thank you for your patience.
Posted 9 years ago
Easy to use website , friendly service with fast delivery .
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Posted 9 years ago
found that any time I had the need to contact you over the phone regards my problems with signing in you were very pleasant and helpful, would recommend your company, always on the ball with our changing needs, well done, roy.
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Posted 9 years ago
i have only received part of my order at the moment but i am pleased with my passed orders.
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Posted 9 years ago
Web page a little confusing,otherwise ok.
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Posted 9 years ago
Thank you for your order and review. We are always looking to improve, so if at any time you have chance, please email feedback@bennettcards.co.uk, and let us know which part of the website you found confusing so we can look into this. Thanks from Bennett Cards.
Posted 9 years ago
Glad we can purchase commodities from you for all our ministry needs. Sometimes it takes too long though.
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Posted 9 years ago
Thank you for your review. Sorry if something has taken longer to arrive than expected. If you want, you can email feedback@bennettcards.co.uk and let us know what this was so we can look into it. We aim to have orders delivered within just a few days (or next day for priority orders), and always within the stated times online. Some items, for example pre-order items, can take longer, but delivery time are again stated online while we wait for stock to arrive. I hope this information helps.
Posted 9 years ago
Easy to use website and good array of useful things. I like the discount on multiple purchases
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Posted 9 years ago
Very fast delivery but only part order........may I suggest to keep your costs down to wait and send the complete order together ....... but thankyou for the items you have sent as my dear friend is being baptised on Dec 5th at Bowes Road convention jah bless you dear sisters and brothers for this thoughtful stationery service..
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Posted 9 years ago
Dear Amanda Jayne, thank you for your review. The 2016 items are shown on the product page as pre-order and as being due in stock 1st December, hence why they have not yet been sent. As part of our customer service, we make sure items that we have in stock are sent right away so customers arent waiting for their goods (2016 items can be on pre-ordered from May). We arent too sure why we were given 3 stars for this order, so if you would like to provide further feedback to help us improve, please email us at feedback@bennettcards.co.uk Kind Regards, Bennett Cards
Posted 9 years ago
Goods supplied are of high quality and as described so you can order with confidence. Packaging is more than adequate so items arrive in good condition
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Posted 9 years ago
Good, speedy service. Would order from them again.
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Posted 9 years ago
Ordered items and received them in less than three days, service is always excellent and if there are any problems, they'll sort it out as quickly as they can, all in all Bennetts cards are very good, though i never give full marks.
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Posted 9 years ago
Good products, easy transaction etc.
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Posted 9 years ago
Good service but would have liked it if I was sent an email advising me when the products had been posted.
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Posted 9 years ago
Dear Hayley, Thank you for your review. Our system automatically sends an email to let you know a parcel has been dispatched. This may have been filtered into your 'junk' folder. To avoid this in future, you can add us to your email safe list. Kind Regards, Bennett Cards.
Posted 9 years ago
very fast service. all goods came as expected
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Posted 9 years ago
Bennett Cards Ltd is rated 4.9 based on 5,712 reviews