Begg Shoes Reviews

Name: Begg Shoes
Rating: 4.89

4.9 Rating 13,496 Reviews

98 %

of reviewers recommend Begg Shoes

4.9

Based on 13,496 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Begg Shoes:

Begg Shoes is an independent and family run footwear retailer, with over 150 years of experience in the trade. With nine stores based in Scotland, Begg Shoes prides itself on offering an expert service with a personal touch both in stores and online.

Visit Website

Phone:

01463239189

Email:

info@beggshoes.com

Location:

28, Union Street, Inverness
IV1 1PX

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Begg Shoes 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The items I purchased were as described and delivered promptly. I will use Begg shoes again.”

Helpful Report

Posted 2 months ago

“Excellent customer service, especially dealing with 3rd party delivery failings, and resolving fit issues, 2nd pair perfect, 1st pair easily returned.”

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Posted 2 months ago

“Boots just perfect so comfy. Very happy customer. Thank you for perfect delivery”

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Posted 2 months ago

“The Inverness store could not have been any more helpful and friendly or efficient. Perfect customer service”

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Posted 2 months ago

“I have been looking for flat suede knee high boots for ages. Really struggled to find a comfortable and stylish pair but Begg saved the day. Really quick delivery to store and lovely staff as usual”

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Posted 2 months ago

“Thank you to the staff at the Elgin store , high praise indeed for being patient & interested in my dilemma of choice for comfort, style & fit ! I was a nightmare! fabulous customer service.”

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Posted 2 months ago

“Service from staff in store was excellent, couldn't be any more helpful. On having good delivered, 10/10 on service once again.”

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Posted 2 months ago

“Excellent service and wonderful shoes”

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Posted 2 months ago

“I found Begg Shoes a nice company to deal with, liked the website and was able to find some trainers in my size.”

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Posted 2 months ago

“Great experience with Begg shoes highly recommend great fast service and pleased with my trainers”

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Posted 2 months ago

“Bought a pair of sketches from Begg shoes, perfect fit; bought previous pair from Sketches shop. Buying from Beggs shoes meant I didn't have to leave the comfort of my home! Ordering was easy and delivered on time.”

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Posted 2 months ago

“The boots are ordered camping under very small & so I had to return them”

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Posted 2 months ago

“Beggs shoes are just great. The staff at the shop in Perth are all so nice and super helpful. I don’t go anywhere else for my shoes now!”

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Posted 2 months ago

“Excellent choice, superb service.”

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Posted 2 months ago

“Shoes I ordered online were too big. The Union Street shop were very helpful with the refund and looking for alternatives. They didn't have anything suitable but checked with the Eastgate store who had a couple of options. Visited the Eastgate store and purchased one of the alternatives plus a matching bag. All staff involved were very helpful.”

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Posted 2 months ago

“I was very lucky to have been in Beggs shop in Shetland earlier in the year. Staff were friendly, knowledgeable and so helpful. So when I was looking for boots I went to their website. I bought beautifully crafted, incredibly comfortable leather lace up boots. The quality is outstanding, with thoughtful details that set them apart from anything mass-produced. Also love the fact they are a family run business.”

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Posted 2 months ago

“I was looking for some smart shoe/boots and saw some on the website. They were just what I was looking for and ordered straight away. They arrived just a few days later and they are really comfortable I am very happy with the purchase, particularly as there was 10% off.”

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Posted 2 months ago

“I ordered a pair of Gabor boots and wasn't disappointed when they arrived. I was able to track and change my delivery date (if necessary) anytime during dispatch. A lovely handwritten note thanking me for my purchase added a little something special to my order. It's lovely to know family run businesses still exist that appreciate my custom and I would definitely purchase from Begg Shoes again.”

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Posted 2 months ago

“Beutiful shoes. Am thrilled to have ordered and received them. Will be my Christmas shoes. Thank you”

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Posted 2 months ago

“Easy to use website, with a good selection of shoes. Delivery was quick and lots of clear information about my order. Would highly recommend.”

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Posted 2 months ago

Begg Shoes is rated 4.9 based on 13,496 reviews