Begg Shoes Reviews

Name: Begg Shoes
Rating: 4.89

4.9 Rating 14,257 Reviews

98 %

of reviewers recommend Begg Shoes

4.9

Based on 14,257 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Begg Shoes:

Begg Shoes is an independent and family run footwear retailer, with over 150 years of experience in the trade. With nine stores based in Scotland, Begg Shoes prides itself on offering an expert service with a personal touch both in stores and online.

Visit Website

Phone:

01463239189

Email:

info@beggshoes.com

Location:

28, Union Street, Inverness
IV1 1PX

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Begg Shoes 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and shoes fit perfectly, good to have half sizes.”

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Posted 2 years ago

“Very informative staff”

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Posted 2 years ago

“Shoes arrived promptly are super soft and very comfy...Great!”

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Posted 2 years ago

“I am very happy with my pink Gabor shoes which came on time with purchase/ return paperwork and a lovely hand written note from Cheryl saying thank you from purchasing with Begg Shoes and hoping I was happy with the pumps which is always a more personal touch”

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Posted 2 years ago

“Wonderful service. Beautiful shoes. Thank you.”

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Posted 2 years ago

“Very helpful ladies in Inverness shop. Although they did not have my size the lady let me try a similar style in my size. She ordered them and they were delivered the next day. Thank you.”

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Posted 2 years ago

“Had to swap 40 for 41 but size can vary in different makes. 100% comfortable immediately but would have preferred leather!”

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Posted 2 years ago

“Fast and efficient service!”

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Posted 2 years ago

“Fast delivery, love my sandals thank you so much!”

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Posted 2 years ago

“Excellent service parcel arrived in mint condition will definitely purchase from Beggs in the future also recommend to friends and family”

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Posted 2 years ago

“Excellent service. Swift delivery, goods as described. No need to return but had I done so, process appeared straightforward. Will use again.”

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Posted 2 years ago

“Good product. Good service.”

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Posted 2 years ago

“Love my new walking boots. The service I received at Beggs was excellent. It's always a pleasure to shop there.”

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Posted 2 years ago

“Always use Beggs for buying shoes. A lot of choice and the service is very good. If they don't have your size they order them for you.”

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Posted 2 years ago

“Order processed efficiently and personal note included was a nice touch”

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Posted 2 years ago

“Speedy delivery, thank you, really pleased with purchase.”

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Posted 2 years ago

“Very good response to my order 👍”

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Posted 2 years ago

“ORDER NO 413650 22.5.24 - CUSTOMER REF 32497/BS/413650-258859. I am very pleased with my Clarks shoes, Nalle Lace (685374D - Code 261685374D045) Pewter (Bronze Metallic) £89.99, but not at all happy with the cost. Clarks in Colchester charge £80.00 for the identical shoe (in Rose Gold), plus with a recent discount of 20% the price was reduced to £64.00. I do appreciate that the Pewter is actually now end of line, but usually that would mean a lower price, not a higher price by the amount of nearly £10.00. I did phone your office to complain; I wasn't even offered a 10% reduction (to bring the cost down to £80.00 as per the Rose Gold price), which I would've gladly accepted. I am extremely disappointed at the lack of goodwill; I am a somewhat dissatisfied customer who will not now use your company, it's a shame, I was really impressed with the prompt delivery and availability of this particular shoe and would like to have done more business with you. So, regrettably, my review is NOT a good one. Gay Williams :(”

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Posted 2 years ago

Hello Gay Thank you for taking the time to leave a review and I am sorry you are not happy with the service provided. We do offer a Price Match Promise, where we will match the price of the exact style, colour and size required if found cheaper elsewhere. Unfortunately, we cannot offer a price match to a style we don't carry or isn't in stock on the cheaper competitors' website. I have checked this style on the Clarks website and the Pewter colour purchased from us is not available to price match. If the shoes are no longer required, you can return them to us using the included returns label in your parcel. Kind regards Faith Begg Shoes

Posted 2 years ago

“My order was efficiently and promptly processed by the Lerwick store and sent with Royal Mail so that it reached me within 4 days (ordered at the weekend). It was carefully packed and I had a lovely hand written note from P..... at the store which I liked. (So often, ordering via the Internet everything is so anonymous, but this was not and I really appreciated the personal touch). I would highly recommend buying from Begg shoes. I received the exact shoes that I had ordered and there were clear instructions and postage label to return them if they were not right for me. However, they are perfect so I will be keeping them! I expect that I will order again from Begg shoes. Many thanks to the Lerwick shop.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

Begg Shoes is rated 4.9 based on 14,257 reviews