Begg Shoes Reviews

Name: Begg Shoes
Rating: 4.89

4.9 Rating 13,885 Reviews

97 %

of reviewers recommend Begg Shoes

4.9

Based on 13,885 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Begg Shoes:

Begg Shoes is an independent and family run footwear retailer, with over 150 years of experience in the trade. With nine stores based in Scotland, Begg Shoes prides itself on offering an expert service with a personal touch both in stores and online.

Visit Website

Phone:

01463239189

Email:

info@beggshoes.com

Location:

28, Union Street, Inverness
IV1 1PX

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Begg Shoes 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If not in stock they will soon get it for you , for me collect in store as I like to try on my shoe /boot Very friendly and helpful staff nothing too much trouble.”

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Posted 2 years ago

“Peterhead shop didn't have to colour of boots I wanted. Shop assistant very helpful and ordered me a pair. 2 days later boots arrived with hand written note hoping I was happy with them. Which I thought was a very nice touch. No extra cost to get boots delivered. My sister was with me and also ordered boots. All in all very happy with service”

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Posted 2 years ago

“I ordered a pair of black Legera boots. They were not cheap, but beautifully made and Gortex. They arrived about a week after being ordered. They were beautifully packed with instructions should I wish to return them. My last pair lasted over two years and were worn all winter. Many thanks.”

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Posted 2 years ago

“Ordered boots in store received them in 2 days. Excellent service”

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Posted 2 years ago

“A great service from Beggs, from online ordering to delivery as always. Friends are asking where I get such quality, something different footwear.”

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Posted 2 years ago

“Very friendly, helpful staff that go the extra mile to help.”

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Posted 2 years ago

“Excellent Quality Value for Money Staff are always welcoming”

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Posted 2 years ago

“Ordered boots online. Collected in shop. Fitted well so I accepted them.”

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Posted 2 years ago

“Excellent service at Inverurie shop. Very helpful staff.”

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Posted 2 years ago

“The website was well-organized and efficient (unlike Clarks own!), the postal delivery was free and the Clarks shoes I ordered arrived quickly, well packaged. They were just as described. I will use Beggs again.”

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Posted 2 years ago

“Excellent choice of slippers, very good price, sent quickly and well packed, what more could I ask for. Thank you”

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Posted 2 years ago

“Excellent service. Dispatched my order promptly and I received my shoes a few days later. Won’t hesitate to use Beggs again.”

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Posted 2 years ago

“Purchased a pair of boots for my husband from Beggs. Easy online process, swift delivery. A happy hubby!”

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Posted 2 years ago

“I love Begg Shoes. They’ve got a great selection and my orders always arrive promptly. Really great company and I would highly recommend them and their service feels very personalised”

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Posted 2 years ago

“The company are very easy to deal with, nice personal touch of a family run business, I like the thank you notes enclosed with every order.”

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Posted 2 years ago

“Nice product , packed and delivered in a timely manner”

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Posted 2 years ago

“Practical and light weight”

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Posted 2 years ago

“I ordered some trainers which I found difficult to get on and off, and there was no problem in sending them back and replacing them with a different pair which had a zip fastening to make it easier to put them on. It was very quick and easy to speak to someone on the phone and the assistant I spoke to was very helpful. Such a nice change to get good customer service these days. I have bought shoes from Beggs in the past and will certainly do so again. Well done Beggs!”

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Posted 2 years ago

“I wanted an earth spirit but was told that it was now free spirit but they are Different more straps etc”

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Posted 2 years ago

Hello Mary Thank you for taking the time to leave a review, and I am sorry that your new sandals are not to your liking. The brand name Earth Spirit has been discontinued in the UK. Its tried and tested range of products has been rebranded under a new name, Free Spirit. Free Spirit offers the same designs, fitting and materials meaning they offer a near-identical substitute. Earth Spirit shoes are no longer made, however, under the new brand name Free Spirit, their shoes are for all intents and purposes the same. Customer feedback has been generally positive about the rebranded products on offer, although the change in branding has caused considerable confusion. Customers have found it very hard to tell the difference between the rebranded products, which are now available in more styles and colours than ever before. This information is detailed on our website and across all Free Spirit products. I am sorry that these sandals are not to your liking. If they are not suitable and they are unworn in their original packaging, you are most welcome to return them to us for a refund following our returns policy. Kind regards Faith Begg Shoes

Posted 2 years ago

“Had been looking for a specific pair of reiker boots to replace my old ones, many stores sold them at about £20 more than Begg shoes. They arrived really quickly too with a hand written thank you note, will definitely use again 😊”

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Posted 2 years ago

Begg Shoes is rated 4.9 based on 13,885 reviews