Begg Shoes Reviews

Name: Begg Shoes
Rating: 4.89

4.9 Rating 13,565 Reviews

97 %

of reviewers recommend Begg Shoes

4.9

Based on 13,565 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Begg Shoes:

Begg Shoes is an independent and family run footwear retailer, with over 150 years of experience in the trade. With nine stores based in Scotland, Begg Shoes prides itself on offering an expert service with a personal touch both in stores and online.

Visit Website

Phone:

01463239189

Email:

info@beggshoes.com

Location:

28, Union Street, Inverness
IV1 1PX

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Begg Shoes 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just bought myself a pair of Gabor pumps. Looked at numerous sites and eventually managed to source a pair from Begg Shoes. Very impressed by the prompt service. Would definitely recommend the shop and I’ll also be looking to purchase more shoes. I have a size 42 and find it difficult to get shoes in my size and in stock.”

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Posted 1 year ago

“Arrived when advised and packed securely with a note from the company”

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Posted 1 year ago

“Excellent service. Phoned to enquire about a product. It was ordered In for me to collect. Very helpful service searched for other options. Gave lots of help. Felt like nothing was a problem”

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Posted 1 year ago

“Prompt and accurate delivery. I've had the same Rieker shoes and they are excellent. Will use Beggs again.”

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Posted 1 year ago

“My go to for shoes. Good website, offers & delivery, not to mention free returns.”

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Posted 1 year ago

“Excellent firm. Shoes arrived very quickly. A very helpful lady sorted a problem for me. I will use Begg Shoes again.”

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Posted 1 year ago

“Great, easy to navigate website. You can check stock availability at your nearest store or order on line. I like the range of footwear Beggs stock; good quality brands at affordable prices. There's a loyalty scheme too. The customer service is always great. In the past I've ordered online and there's always a hand written thank you note in my parcel, which is a lovely personal touch. I've asked my local shop to get a particular pair in for me, and there's no obligation to buy. They're happy to help. If you order on line and need to return something you have the option to return to your local store FOC. There is also a printed return label available for returns by post which is convenient (£3 is deducted from your refund. Very reasonable). It's a good all round experience and knowing I'm supporting a small business means I can indulge my passion for footwear guilt free!”

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Posted 1 year ago

“Excellent service from ordering to delivery. I prefer to use small family run businesses as they definitely seem to care more about their customers. I loved the hand written note that was enclosed. Thank you I will certainly use you again.”

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Posted 1 year ago

“Phoning an order through to Beggs is an absolute pleasure. Friendly, knowledgeable staff with the gift of their own personality. You can't do better.”

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Posted 1 year ago

“I am a repeat customer and this time ordered two pairs of shoes. They fit really well and are comfortable. The service I received was first class and delivery was very swift. I love the personal touch and that really makes me want to order from Begg Shoes again.”

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Posted 1 year ago

“I have bought quite a few pair of shoes from Begg recently as I like the new brands they are now stocking . The staff are always 100% attentive and very , very polite and helpful.”

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Posted 1 year ago

“Good service. Quick and prompt. Good choice within their website, and great communications, even delivered with a hand written note. Impressed with the communications even though purchased on-line. Will be back for some more shoes in the future. Also, happy to purchase from a family business rather than a big chain.”

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Posted 1 year ago

“Really comfortable shoes (closed toe sandals) straight out of the box! Excellent dispatch, delivery and customer service. Couldn't be more pleased and will be ordering again in the future. Thank you Beggs!”

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Posted 1 year ago

“Huge range of shoes, friendly efficient staff.”

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Posted 1 year ago

“Brilliant…perfect fit & better than expected quality. One of my favourite bits of every purchase is the time an employee takes to send along a handwritten note. It does make it feel they greatly value each & every customer. Love shopping with Begg Shoes!”

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Posted 1 year ago

“I recently purchased the Gabor Ruffle ballerina pumps in the lovely colour of Fuchsia leather. They are extremely comfortable and true to size. I normally find that most shoes of this style tend to be slightly too wide for me, as I have quite slim feet, so I was delighted to find that these shoes are a very good fit for me and I would highly recommend them. The service I received was excellent and I am very pleased with my purchase”

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Posted 1 year ago

“The whole process from ordering online to receiving my order was quick and smooth. Highly recommend Beggs.”

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Posted 1 year ago

“The shoes arrived in a battered and sellotaped box. The crepe paper was so scrumpled - I'd never seen anything like it before from any retailer. The shoes when I tried them on look as if someone with extremely wide feet had not only tried them on but stretched them. They gaped so badly. Not a positive experience and one that can never warrant me recommending the this retailer to anyone.”

Helpful Report

Posted 1 year ago

Hello Kamilla Thank you for getting in touch and I am sorry for the negative experience you have had with us on this occasion. This is not our usual standard, and we will thoroughly investigate this with our team. I have been in touch with you directly since you first reported this issue to us to offer a resolution. If there is anything else we can do, please let me know. Kind regards Faith Begg Shoes info@beggshoes.com

Posted 1 year ago

“Very good service”

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Posted 1 year ago

“The shoes were exactly what I was looking for. They arrived quickly wouldpurchase from them again”

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Posted 1 year ago

Begg Shoes is rated 4.9 based on 13,565 reviews