Begg Shoes Reviews

Name: Begg Shoes
Rating: 4.89

4.9 Rating 14,693 Reviews

98 %

of reviewers recommend Begg Shoes

4.9

Based on 14,693 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Begg Shoes:

Begg Shoes is an independent and family run footwear retailer, with over 150 years of experience in the trade. With nine stores based in Scotland, Begg Shoes prides itself on offering an expert service with a personal touch both in stores and online.

Visit Website

Phone:

01463239189

Email:

info@beggshoes.com

Location:

28, Union Street, Inverness
IV1 1PX

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Begg Shoes 5 star review on 24th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been buying all my footwear from Beggs for many years and Beggs is always my first shopping destination when in Inverness. The staff are without fail so very friendly, helpful, patient and extremely knowledgeable about their products - I never feel rushed when making my selection.”

Helpful Report

Posted 3 years ago

“I recently found Begg shoes online whilst looking for a specific pair of Clark’s shoes. I had looked everywhere including Clark’s own website but no one had them in stock. Fortunately Begg had them at a good price. The order process was easy and the shoes arrived in a few days. To cap the experience there was a nice note in with the shoes thanking me for selecting Beggs. No hesitation in recommending this company.”

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Posted 3 years ago

“Great boots, that arrived really quickly and was well packaged. The website was great, the process was simple and the company really nice to deal with. I would definitely recommend Begg Shoes.”

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Posted 3 years ago

“We prefer buying from independant retailers and BEGG gives very good customer service as good as any large retailer but with that local buy feel which we like. The Delivery was quick all the way from Scotland to here in Essex. My grandson loves his new shoes! I had an excellent shopping experience from start to finish and at a very good price with free delivery. 5* retailer. Many thanks Begg shoes.”

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Posted 3 years ago

“Staff were extremely helpful and patient. When asked, they gave advice willingly and nothing was too much trouble. They also had a sense of humour. We will have no hesitation in going there next time we need footwear.”

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Posted 3 years ago

“I bought a pair of slippers for my Mother. I had to return them as they were too small. The next size was unavailable in the Elgin shop. The assistant sourced a pair for me in Orkney which I received within a couple of days. No postage fee. Wonderful service, thank you.”

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Posted 3 years ago

“Swift service,perfectly packed and label-should you wish to return.would definitely use again”

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Posted 3 years ago

“Quality footwear, quick efficient delivery.”

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Posted 3 years ago

“Beggs is always my first choice when I'm needing some new footwear. The reason being is that the shoes are of high quality and the service you get is always very good. The customer assistants genuinely do care about giving good service and nothing is ever too much bother for them, despite the fact I have them up and down the stairs umpteen times to get different sizes for me. They never grumble and always have a smile on their face, nothing is too much trouble. I recently had to return a pair of shoes that had a scratch on them and there were no quibbles at all, and when I got my new pair delivered there was even a nice note inside saying they hope I enjoy wearing my new shoes, how thoughtful! Great choice of footwear too and the staff are always happy to order anything for you if not in the shop.”

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Posted 3 years ago

“Great service gorgeous shoes delivered quickly never ordered from here before but will definitely be first place I look in future good choice too order with confidence”

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Posted 3 years ago

“Comfortable boots. Delivered on time, no hassles!”

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Posted 3 years ago

“Very friendly service in the Kirkwall store; and very efficient delivery to England of the shoes I ordered.”

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Posted 3 years ago

“The boots are great comfy and stylish I have them also in black so I know they will fit. The parcel arrived in good time and comes with the fly London yellow box which I love. Begg wrote a personal message which I found a lovely note. Will definitely buy again Thanks Anne”

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Posted 3 years ago

“My wife was delighted with the shoes which gave her the right support and comfort.”

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Posted 3 years ago

“I have been extremely pleased with the service I have received from Begg Shoes. There was a problem with the sizing of my first pair of Skechers and they were replaced very quickly after chatting to a very friendly person and then emailing the details. I have since ordered another pair of Skechers in a different colour and they arrived very quickly. Postage was free which was an added bonus.”

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Posted 3 years ago

“Pleasant & efficient staff. My order arrived a few days after I placed my order. The shoes sadly didn't fit to well but again my returns & refunds were handled swiftly & efficiently. Would not hesitate to use them again, Dianne”

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Posted 3 years ago

“The customer service was excellent in responding to queries, and the delivery was great too (it came by Royal Mail which is by far the most convenient delivery service). The one thing I would say is that it would be better if you made sure that the website specified the fit (narrow/wide/standard etc.) of all the shoes, and their materials too, which would have saved me having to send you questions. But you answered so well that it almost made up for that.”

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Posted 3 years ago

“Excellent choice and items ordered came the next day - wonderful service !”

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Posted 3 years ago

“Great! Love my shoes, good quality and great service”

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Posted 3 years ago

“I’m very pleased with my London Fly ankle boots from Beggs Shoes - I can highly recommend this shop, the customer service was friendly and the ordering process was easy. In the parcel with the invoice and returns label was a had written note on headed paper thanking me for my order and hoping I liked the boots with a smiley face - this made me smile - it was a lovely personal gesture”

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Posted 3 years ago

Begg Shoes is rated 4.9 based on 14,693 reviews