Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.45

4.5 Rating 2,525 Reviews

86 %

of reviewers recommend Beer Hunter

4.5

Based on 2,525 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0161 507 8000

Write Your review

Tell us how Beer Hunter made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Original problems with order sorted very quickly by a very helpful customer service representative called Jasmin”

Helpful Report

Posted 5 years ago

“Placed an order at the weekend, money taken immediately but no email confirmation to sat order received. Have tried to contact but no one has replied to any messages, can only guess the money has been taken and it’s a fraud website”

Helpful Report

Posted 5 years ago

“Bought a continental beer tankard, this came in the time scale proved and was very well packaged.”

Helpful Report

Posted 5 years ago

“Placed an order on a Thursday and received it by lunchtime on Saturday. Excellent service and my husband was very pleased with the selection of beers”

Helpful Report

Posted 5 years ago

“I placed an order last Thursday and did not receive a confirmation only a receipt from PayPal. I sent Beer Hunter an email asking if they are processing the order and an estimated arrival date. They did not reply.. My order has not been delivered and I am not really sure if it is coming or not.”

Helpful Report

Posted 5 years ago

“Bought as a gift fantastic choice of beers. The drinking glass included was brill.”

Helpful Report

Posted 5 years ago

“I still haven’t received my order and I have emailed and left a voicemail and still no response.”

Helpful Report

Posted 5 years ago

“Nice kwak beer and glass, well packaged and arrived promptly.”

Helpful Report

Posted 5 years ago

“Just do what they say they do. Good straightforward service.”

Helpful Report

Posted 5 years ago

“Fantastic display box containing the glass and wooden glass holder. Good delivery time too received before Christmas eve a big thank you Beer Hunter will order again soon”

Helpful Report

Posted 5 years ago

“Order not received even after 10 days. No contact from beer hunter regarding delivery. I have emailed, no reply. Shocking. £50 plus order”

Helpful Report

Posted 5 years ago

Hi Dave I am sorry there has been an issue with your order. I will be speaking with our warehouse team to ensure no delays happen in the future. Thanks Paula Operations Manager

Posted 5 years ago

“Thanks beer hunter for sending the gift set in good time for Christmas at short notice.”

Helpful Report

Posted 5 years ago

“Really helpful, swift delivery and good communication regarding order and dispatch.”

Helpful Report

Posted 5 years ago

“QUICK GOOD SERVICE AND PACKAGING”

Helpful Report

Posted 5 years ago

“I ordered two Leffe 33cl glasses and only one came. But, it did come next day. Service and shipping is good and I'll probably use Beer Hunter again. I've filled in the contact us form and still haven't heard back about my order so an actual email address on the contact us instead of a web form would be great, a bit of peace of mind knowing I've sent an email and have it in my sentbox instead of guess work that the web form is going to work properly and the message doesn't get lost somewhere. I shall keep using the contact us web form though until I get an answer or get annoyed enough and phone up.”

Helpful Report

Posted 5 years ago

Hi Kieran, I am sorry you have not received your full order, I have emailed you directly to see whether we can resolve this. Thanks Paula

Posted 5 years ago

“Great selection of gluten free beers and speedy service for last minute panic buy for gluten intolerant brother in law at Christmas! Thanks!”

Helpful Report

Posted 5 years ago

“I placed a large order with Beer Hunter. The email confirmation listed the items and said they would let me know when the order was ready for dispatch. They didn’t. I then received an email from Royal Mail saying they would deliver the order. The order arrived but when I unpacked it, it did not contain any of my order - completely the wrong beer, from the correct brewery, but not the right beer. This was on Christmas Eve. I telephoned but nobody answered. I left a message. I also complained by email - no reply. It is now 27th December- still no reply. Very unhappy.”

Helpful Report

Posted 5 years ago

“Terrible! Do not use, complete scam of a website. Sent incorrect product and when emailed I got no response. Better off going to Honest Brew, much better service”

Helpful Report

Posted 5 years ago

Hi Savanna, I have looked into your review above and can see that it wasn't the whole order that was incorrect but the glass. We did rectify this as far as I am aware by sending out the corrected one, if this is not the case please let me know. Thanks Paula

Posted 5 years ago

“Overall, not such a great experience. Bought a Christmas pack that was meant to have four beers and a glass included. Received a very wet plain brown box with only three beers and a glass which all looked like they had been thrown in.”

Helpful Report

Posted 5 years ago

Hi Emma I am just looking over the reviews and have noticed your were not happy with your product. If you would like to email Admin@beerhunter.co.uk directly I can look into this further for you. As far as I can see we have not received any other communication on this so would like the opportunity to look into your query. Thanks Paula

Posted 5 years ago

“I would like to say that this product is brilliant, however, I cannot say that as I have still not received the item which was ordered nearly 10 day ago. It was also meant to be a retirement gift for a colleague, but was obviously unable to give him the gift. I was told it would be delivered within 5 working days, clearly this did not happen. I rang up to enquire about the delivery details and was told at the latest I would receive the parcel by Friday 20.12.19 which is when the leaving party was. I stayed in all day to receive the parcel which was clearly wasted. Now I have to do a 50 mile round trip to drop this gift off when it finally arrives whereas it should have been given at work. I have sent Admin an email voicing my concerns/issues but have not had a reply yet.Then to top it all off, I receive an email asking me to write a review to for the product that I had purchased, which to be honest is quite comical.”

Helpful Report

Posted 5 years ago

Beer Hunter is rated 4.5 based on 2,525 reviews