Beer Hunter Reviews

Name: Beer Hunter
Rating: 4.45

4.5 Rating 2,525 Reviews

86 %

of reviewers recommend Beer Hunter

4.5

Based on 2,525 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

0161 507 8000

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, clear delivery instructions and updates. All arrived well packaged on time. Would recommend and use again.”

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Posted 4 years ago

Thank you for your review and your purchase! we are so happy to read you are happy with your purchase

Posted 4 years ago

Fab! This always makes us smile to know we have succeeded in what we do

Posted 4 years ago

“I ordered a case of German beer to be delivered as a present for a family member. Great customer service and fast delivery. Will definitely use again.”

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Posted 4 years ago

What a wonderful present to order! excellent choice Thank you for your review

Posted 4 years ago

“Had exactly what I wanted at a fair price... Delivery, sadly, was very slow...... Pay the extra for next day if your impatient!”

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Posted 4 years ago

Good Afternoon We are so sorry to hear that your order took longer than hoped to arrive, once the item has left our warehouse, the delivery is taken out of our control. We hope however you enjoyed your purchase

Posted 4 years ago

“Good selection of beers but I am feeling pretty disappointed really. I ordered a "6 pack" of Beavertown Gamma Ray as a gift for a mate's birthday. Given the expensive price for only 6 beers, I was expecting it to be an actual 6 pack, in a cardboard sleeve or box, or however you would normally expect to see a 6 pack packaged up in a shop. I paid 25 quid including postage to receive a giant shipping box with 6 loose cans just chucked in the bottom, with a bit of extra packing card to hold them in place. This is not a '6 pack', this is clearly just a 12/24 pack that has been bought in bulk and split down into smaller '6 pack' prices, just creaming the extra profit on top. . I could have bought a 4 pack in Sainsbury's for 8 quid, which would have been packaged up in a presentable cardboard sleeve and looked good as a gift. I could have actually bought 3 of these for the price I paid for 6 cans, and to look like I had probably bought a bigger pack and kept the rest for myself. Not cool. I wanted to support a smaller business but will probably just shop in a major supermarket next time and get 3 times the value of what I paid to Beer Hunter. Please be more clear on your website about what people are actually getting.”

Helpful Report

Posted 4 years ago

Good Morning, we do apologies that you were unhappy with the item you have received we have made note of this and will be informing the warehouse team as your item should not have been packaged in such a large box as this is unacceptable. The item never states to come in any form of gift packaging and we are sorry once again you received such a large box we will also be getting our team to internally review the website.

Posted 4 years ago

“Super service, thanks.”

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Posted 4 years ago

Always makes us happy when we have a happy customer

Posted 4 years ago

“VERy easy and quick”

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Posted 4 years ago

Thank you for your purchase Daniel and your review

Posted 4 years ago

“I ordered on Friday with next day delivery. Ok maybe they are not working on weekends ( I don’t know how can afford any company working only Monday to Friday in 2020 ), they received my order on Monday. Sent back a message my package is coming on Wednesday. Ok but why they offer a next day delivery ( and the most important question why they charge an extra delivery fee ) if they are not doing next day delivery. Not satisfied and not recommended.”

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Posted 4 years ago

Good Morning, we are internally investigating this order and will be contacting the courier as this is unacceptable your item was placed well in advance for delivery before the weekend. I do sincerely apologies and will be getting our customer service team to be in touch. If they have not already.

Posted 4 years ago

“Poor description of product on website”

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Posted 4 years ago

Good Morning, please can you contact us on admin@beerhunter.co.uk so we can sought this issue out for future reference as we are unsure as to what you mean by this.

Posted 4 years ago

“Never arrived”

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Posted 4 years ago

Good Morning, this appears to have been refunded with our customer service team contacting you regarding your order. Can you please let us know if you have been receiving our emails.

Posted 4 years ago

“I ordered a case of beer for my brother's birthday, it was delivered to his house the next day. There was a slight hiccup on the tracking of the delivery, but it was all good in the end.”

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Posted 4 years ago

“Well packaged but not worth paying for Next Day Delivery, because it doesn’t work! On three occasions now, we have had to wait 3-5 days.”

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Posted 4 years ago

“I ordered a Duval glass for my husband but another glass was delivered. I told them of the mix up and it was not a problem, they apologised and within 2 days the correct glass turned up. Great customer service. Well done.”

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Posted 4 years ago

“Great beer, prompt delivery, helpful staff”

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Posted 4 years ago

“So glad they’re bringing me my favourite Belgian beers whilst I can’t travel there 😊”

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Posted 4 years ago

“Love the range of Beers the Company provides. However, delivery from Parcelforce force is slow and I haven’t received my last order. This is despite paying extra for speedier delivery”

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Posted 4 years ago

Good Afternoon We apologise on behalf of the courier, we have every faith our orders will be delivered within the timescale they are sent in. We are sorry to hear there was a delay.

Posted 4 years ago

“Lovely selection of Gluten-free beers and ones that I would not be able to find in the shop. It also came with a lovely glass too!”

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Posted 4 years ago

Good Afternoon, Thank you for your review. Its great to hear you have been able to enjoy a beer that is gluten free and enjoyed! We hope you order with us again soon

Posted 4 years ago

“Great Service, ordered on a Thursday, beer arrived first thing Saturday morning, well packend, definitely order from Beer Hunter again.”

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Posted 4 years ago

Hi Robert! Thank you for your review and your purchase, its always nice to hear we have happy customers

Posted 4 years ago

“I placed my order on Thursday for next day delivery. It didn’t arrive until the Monday! I may have been a little late for Friday but would have hope it would have turned up Saturday not impressed”

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Posted 4 years ago

Hi Lewis I am sorry to hear your parcel was not delivered next day, once the parcel has left our warehouse we have every faith it will be delivered within the timescale, however in these unprecedented times delivery services have experienced some delays. We apologise on their behalf

Posted 4 years ago

“Great products, quick delivery, cannot fault in any way.”

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Posted 4 years ago

Thank you so much for your review - This is music to our ears

Posted 4 years ago

“Your service is excellent and so are the beers.”

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Posted 4 years ago

Thank you so much Paul for your review, its lovely to hear our hard work and quality items have not gone unnoticed, we hope you order with us again soon!

Posted 4 years ago

Beer Hunter is rated 4.5 based on 2,525 reviews