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BBQ World Reviews

4.8 Rating 4,798 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,798 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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BBQ World 5 star review on 21st September 2025
Jason Ahl
BBQ World 5 star review on 24th June 2025
Steven Dudley
BBQ World 5 star review on 24th June 2025
Steven Dudley
BBQ World 5 star review on 24th June 2025
Steven Dudley
BBQ World 5 star review on 30th May 2025
TIBOR BURSKY
BBQ World 5 star review on 30th May 2025
TIBOR BURSKY
BBQ World 5 star review on 30th May 2025
TIBOR BURSKY
175
Anonymous
Anonymous  // 01/01/2019
The wires aren’t long enough
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Posted 4 years ago
BBQ World products and services were accurate and timely. However, the delivery was dreadful. The delivery driver was rude, unhelpful, and frankly disrespectful. I wont be using BBQ World again based on the delivery.
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Posted 4 years ago
I have dealt withh BBQ World several times without problems, but this time I ordered Heat Beads which when they arrived had been so poorly packed that 1 bag had split open, this was due to the fact that the boox was too big and had no packaging init so the bags could jus fly around!!
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Posted 4 years ago
Not bought for me so can't review
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Posted 4 years ago
Good value but customer service leaves something to be desired, but got our problem resolved in the end so can't complain too much.
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Posted 5 years ago
Excellent product. Awful delivery arrangements. Incorrectly advertised as next day delivery - took > 7 days to be delivered. Inflexible delivery arrangements, rude delivery staff, delivered on enormous pallett which you have to dispose of yourself. Please change your delivery arrangements.
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Posted 5 years ago
Your loyalty vouchers have significantly reduced in value so I shop elsewhere more often now
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Posted 5 years ago
Purchased items in sale reasonable price, lights disapointing, delivered quickly, no instructions for griddle re sealing.
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Posted 6 years ago
Asking for reviews (auto-generated) seems to be a matter of course for even the most basic of transactions these days. Dubious as to whether anything happens as feedback goes to a third party. As I’ve emailed you directly over issues with my Weber, I’m a bit surprised you’re (your data/mailing agency is) sending me this. But if it really helps, and to reiterate, the base bowl on the bbq has been dropped, cracking the ceramic and interfering with the blades. A replacement has been sent and the fiddly business of reassembling starts again. No real apology from anyone. Retailers need to bash manufacturers around the head a bit unless your brand becomes tainted by their shortcomings. I’d use bbqworld again but I won’t be buying a Weber.
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Posted 6 years ago
Ordered a campingaz series 3 EXS bbq, best price I could find and arrived within 2 days, however not supplied with a gas hose or regulator, contacted bbqworld only to be told bbqs not supplied with these regulators or hoses, went to my calor gas supplier and bought hose and regulator, then got a message from bbqworld stating that it should have been supplied with them and will send out separately, not what l expected
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Posted 6 years ago
Asked for delivery to be made at the weekend which did not happen. When speaking to the office the person that we dealt with was very helpful and made sure that the delivery happened on Monday which it did and then phoned to make sure that it was delivered. Cannot praise her enough!
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Posted 6 years ago
BBQ World is rated 4.8 based on 4,798 reviews