“BBQ was fine but delivery was a disaster. The delivery service they use refused to come into the drive, parked up on the road. The driver then asked for help to take the pallet with the heavy BBQ off the truck, but would not take it any further than the gate to the road!!! Beware what happens on delivery if you order a BBQ from these guys.”
“Easy to order online, prompt and speedier then expected delivery of an item that was almost impossible to find in stock elsewhere. Good price.
Box was (very) slightly dented but item inside was pristine. Will definitely use them again.”
“Telephone Advice form the store very useful in selecting BBQ.
Easy ordering process and deliver was via pallet was quick and well communicated
Not used BBQ yet so review that later.”
“A part of my Napoleon TravelQ gas barbecue was missing and Customer Services dealt with the matter immediately. Thank you.
Barbecue is excellent and the food we've cooked on the stove has been moist and yummy. Really happy with the barbecue. Also purchased the cover which is great. overall we highly recommend this purchase”
“I bought a Char Broil BBQ from BBQ World. The item was not in stock but was anticipated to arrive in early April. The company made me aware of this prior to purchase. The item still hadn't arrived by the due date. The company kept in contact with me and advised that the item would be slightly late. Communication was good and I didn't have to chase them. Once they had received the item it was delivered to me very quickly and efficiently.
The price was very competitive, almost one hundred pounds cheaper than the nearest competitor. Service, delivery and customer contact were impeccable.
The only negative related to some minor damage to the bbq. This has not affected its performance. Would buy again from this company.”
