BBQLAND Reviews

Name: BBQLAND
Address: Unit 1 Priory Farm Priory Lane Little Wymondley, Hitchin
Rating: 4.83

4.8 Rating 4,226 Reviews

96 %

of reviewers recommend BBQLAND

4.8

Based on 4,226 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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BBQLAND 5 star review on 29th April 2025

337

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great place to buy your BBQ and accessories from. Very knowledgeable and friendly. Lots of tips and advice on how to get the best out of your BBQ. Bought a Gozney Pizza Oven and Kamado Joe from these guys and would definitely recommend them.”

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Posted 11 months ago

“Excellent service - prompt delivery and good communication. Klarna option made payment painless. Second time buying from Bbq land and both times I was impressed by speed of delivery and quality of merchandise.”

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Posted 11 months ago

“Great selection of BBQs and accessories. Very friendly and helpful staff which make a great experiance”

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Posted 11 months ago

“I strongly advise against dealing with this company. The owner is extremely rude and unhelpful. I purchased an Ooni pizza oven from BBQ Land, and it has broken four times already. When I requested a full refund, Richard, who claimed to be the owner, flatly refused, saying, "I am the owner and you will not get a refund." The customer service from this company is absolutely terrible. Avoid them at all costs.”

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Posted 11 months ago

The customer was using a pizza oven which is very robust, designed for domestic use, for his commercial pizza enterprise. Ooni provided the customer with excellent customer service by replacing parts numerous times, until they had to draw a line somewhere. At this point the customer decided to ask BBQ Land for further service, and we had to decline, based on the history of repairs provided by Ooni and the use to which the oven was being put, ie commercial use.

Posted 6 months ago

“More expensive than competitors. Ended up paying over £50 for delivery after giving them £900 worth of business”

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Posted 11 months ago

“I was on a Kamado Joe BBQ cooking class. Very informative & interesting with a great teacher.”

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Posted 11 months ago

“Super easy transaction, really great price, superb selection of wood for smoking. First time using will definitely shop here again for my bbq needs”

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Posted 11 months ago

“Excellent tools. Good weight. Great tongs with wide grab. Spatula good at lifting and flipping”

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Posted 11 months ago

“I still haven't received my Order SH26049”

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Posted 11 months ago

“Great customer service would definitely recommend to anybody”

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Posted 11 months ago

“Delivery received”

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Posted 11 months ago

“Great delivery time, great price”

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Posted 11 months ago

“Good and speedy service at a very fair price.”

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Posted 11 months ago

“Fantastic, good price, fast delivery - absolutely faultless! Cannot recommend enough”

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Posted 11 months ago

“Great product at a great price”

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Posted 11 months ago

“Ordered a bbq for our so-in-law's birthday, brilliant service, delivered to the door within 2 days. BBQ not tried yet, but would not hesitate to order from BBQLAND again.”

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Posted 11 months ago

“Great product, love yeti bottles wide bottle opening so you can fit your ice in without having to break it down into smaller chunks. Great customer service as per usual from BBQLAND”

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Posted 11 months ago

“There was a slight issue with a piece of equipment purchased a few months ago. This was resolved quickly and efficiently.”

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Posted 11 months ago

“Delivery fast and good product with good price.”

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Posted 11 months ago

“Excellent, easy to use website and products delivered super quick”

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Posted 11 months ago

BBQLAND is rated 4.8 based on 4,226 reviews