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BBQ Land Reviews

4.8 Rating 4,376 Reviews
96 %
of reviewers recommend BBQ Land
4.8
Based on 4,376 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Very helpful people, although in lockdown were able to answer all my questions & worries. Delivery was as & when they said it would be. I recommend them if you want a BBQ. Looking forward to a brand new eating experience.
BBQ Land 5 star review on 14th February 2021
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Posted 4 years ago
Had exactly what we wanted at the best price online and came within days. Communication was great and the free gift of Chateaubriand a lovely idea! We are so pleased with our Kamado Joe!!
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Posted 4 years ago
I ordered a Kamado Jo 3 from these guys. Really impressed by quick responses, great price, good accessory options and a delivery date on my Birthday! I was even more impressed by the great customer service that came next. The Kamado Jo was unfortunately cracked. After a quick phone call and sending a few photos there was a no quibble replacement sent as soon as feasibly possible. Very civilised, friendly and hassle free. Then, completely unexpectedly, they sent me a 1KG Chateaubriand which I will now use to christen my KJ3 - pure class! I would definitely recommend as they certainly know how to treat their customers and I will be going back to them as a first port for my future bbq needs
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Posted 4 years ago
Odered BBQ cover came within couple of days post very good service
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Posted 4 years ago
Really helpful guys, helped me out when stuck a day before a big cook. Product offering is wide and prices competitive. Will be using by default moving forwards
BBQ Land 5 star review on 10th February 2021
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Posted 4 years ago
Great service- as usual. I had previously bought a Classic Joe 3 from BBQLAND and this time bought a large roll of Butcher Paper. The paper arrived promptly and well packed. Great company for BBQ enthusiasts
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Posted 4 years ago
Great service no problems at all ordered Friday delivered Monday
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Posted 4 years ago
On our order of Kamado Joe Classic II one of the wheels locks doesn't work properly and the lid doesn't stay upright (only in fully open position).
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Posted 4 years ago
Super service and very quick delivery
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Posted 4 years ago
Great service, fast delivery and helpful staff! Thank you
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Posted 4 years ago
I have purchased a Komodo Joe Classic III for my husband’s 60th birthday, so haven’t had the opportunity to see the bbq in action yet but am very happy with the service and delivery of the bbq and all the accessories. Also had some good telephone advice. The only downside...due to the size/weight of the product, there was absolutely no chance of keeping the item a secret!!!
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Posted 4 years ago
Item was damaged, however the gentleman I spoke to regarding this is organising replacement parts. Very prompt response, please thank him.
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Posted 4 years ago
Item arrived quickly and as described. Had an issue with payment to start with, but once the order was accepted all went smoothly. Customer service to sort out the issue with payment go through was prompt and helpful. Would order from BBQ Land again
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Great service, delivery was extremely quick and product exactly as described.
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Posted 4 years ago
We were disappointed that the video we watched showed different parts then what arrived with the BBQ We chose the BBQ because of certain features. When I rang I was told “ oh no that video should not be on the website” !
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Posted 4 years ago
I sent a review and also put one on facebook. Fantastic price and service, well done
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Posted 4 years ago
Great service, advice, price and quick delivery - would highly recommend.
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Posted 4 years ago
Excellent delivery service and good value products
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Posted 4 years ago
Items just been delivered after 2 was but I paid for next day delivery
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Posted 4 years ago
BBQ Land is rated 4.8 based on 4,376 reviews