BBQ Land Reviews

Name: BBQ Land
Address: Unit 1 Priory Farm Priory Lane Little Wymondley, Unit 1 Priory Farm Priory Lane Little Wymondley, Hertfordshire
Rating: 4.83

4.8 Rating 4,374 Reviews

96 %

of reviewers recommend BBQ Land

4.8

Based on 4,374 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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BBQ Land 5 star review on 20th September 2025

Andy G

BBQ Land 5 star review on 22nd July 2025

Rob B

359

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product had been dropped so we had to knock out a dent to put it together”

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Posted 3 years ago

“Problem with courier: The pizza oven was left on my doorstep and would have been there all day if my son had not called around. No email received on delivery Quick delivery otherwise”

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Posted 3 years ago

“Products are amazing and lots of choice but delivery was very slow.”

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Posted 4 years ago

“Didn't answer the phone with the company name, leaving you to confirm that you have rang the correct number. Then voice tone was more akin to why are you even calling. However the person I dealt with did provide me with most of the measurements that I required and most of these were correct. Unfortunately one crucial measurement was wrong (god knows how as it is written in big bold letters on the front of the box). This has left me an ash pan that doesn't fit, however he did say right from the outset "doubt it will fit", but if that crucial measurement (written on the box!) had been given correct I would have ordered. Lesson learned.”

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Posted 4 years ago

“Sorry can’t review as I still haven’t got the delivery yet.”

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Posted 4 years ago

“I'm afraid that it took over a week for our BBQ to be delivered which in these days of expected fast delivery for online orders was a surprise. If we had been told it would take that long we would have purchased it from our local retailer.”

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Posted 4 years ago

“Quick delivery but it had transport damage. I had to bend and hammer the bottom of the unit back in place to fit one of the legs as per picture. Apart from that it is an awesome piece of kit! Order 219303”

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Posted 4 years ago

“Amazing quality and price for product, two downsides were packaging was damaged on arrive which isn’t the end of the world just abit of a let down when it’s a gift and delivery took 4 days but I was charged and invoiced for next day delivery but I would definitely use them again”

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Posted 4 years ago

“The bbq was very heavy to use for picnics and some parts were very sharp.”

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Posted 4 years ago

“Arrived on time, but the packaging was shocking. The polystyrene was broken up and thrown inside, and the invoice was screwed up into a ball. It really made me question the professionalism of the company. The product was clearly repackaged, but once I opened it and checked, it was fortunately was still in tact.”

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Posted 4 years ago

“BBQ was delivered super fast however when assembling I noticed at the end that the main drum has warped and therefore there is an inch gap on the right. Shame x”

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Posted 4 years ago

“The service was spot on however the product is warped, it will still work but was a shame.”

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Posted 4 years ago

“Back of bbq all Dented in”

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Posted 4 years ago

“My order was a day late and would have liked a call to say this as I waited in all day for it not to turn up. Parcel tracking and delivery slots would be preferred in this day and age although I was able to get through to the pallet company who were very helpful.”

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Posted 4 years ago

“The quality of the product is very good for the price. What was highly frustrating was the delivery. The Kamado Joe is seriously heavy and delivery / assembly is a two man job. Upon delivery the driver left the pallet on the side of the road and gave some excuse that he was unable to deliver it to the door which was frustrating. If your property has stairs I would think twice about buying this BBQ and to make sure you have some help on hand from your mates because BBQ land won't be there to help!”

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Posted 4 years ago

“Really thrilled that my big joe turned up not so happy that the catch that holds the lid hasn’t been fitted right and doesn’t work. Up to now BBQLAND have been great and hopefully it will be replaced soon. 😢”

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Posted 4 years ago

“We love our barbucue but there are holes in the bottom and the metal is very thin”

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Posted 4 years ago

“Item was damaged, however the gentleman I spoke to regarding this is organising replacement parts. Very prompt response, please thank him.”

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Posted 4 years ago

“I’ve not been able to get the item from the garage where it was dropped off to my garden so not had a chance to use it”

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Posted 4 years ago

“The pizza oven is still boxed up - have not opened it yet so cannot review.”

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Posted 4 years ago

BBQ Land is rated 4.8 based on 4,374 reviews