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BBQ Land Reviews

4.8 Rating 4,376 Reviews
96 %
of reviewers recommend BBQ Land
4.8
Based on 4,376 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Painless experience
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Posted 3 years ago
It’s always a joy to visit the friendly staff. I count myself lucky to live round the corner.
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Posted 3 years ago
Great product, relatively easy to put together…packaged very well and quick delivery
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Posted 3 years ago
I ordered on line which was very easy. Delivery came quicker than expected Took 2 of us 4 hrs to put together, but worth it in the end. The ignition switch was broken and the cover had a split in it. I rang and spoke with somebody and the replacements where dispatched and delivered within 48hrs of my call. Good work guys
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Posted 3 years ago
The Akron Junior Kamado is fantastic for the money & service has been great. Highly recommend.
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Posted 3 years ago
Great place and very helpful. I ordered a smoker which came quickly but unfortunately had some damage. A quick call and they had replacement part to me in no time. Excellent service and support. Fantastic displays and massive choice. Well recommended.
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Posted 3 years ago
Very helpful and efficient. Good PR always sells products which are excellent.
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Posted 3 years ago
Great service and overall knowledge of the products offered for sale which helped me to purchase the right product based on my needs. Delivery was swift and efficient.
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Posted 3 years ago
Excellent service and prices saved £50 by buying from BBQLand as opposed to my local garden centre, will purchase from them again and have no hesitation in recommending them.
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Posted 3 years ago
I recently rang BBQ land for some info, prior to purchasing a ProQ Frontier BBQ/ smoker. Richard was really helpful and happily offered me advice and suggestions with their accessories and range of condiments Thanks very much Richard and really good of you providing the extras with my order. I can't wait to have our 1st BBQ this weekend and I will come back to you again soon to try more from your delicious range in marinades. Happy customer!
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Posted 3 years ago
I was recommended BBQ land by a friend, I have to say the service was top class, and well worth the phone call to discuss before placing an order. I will be using BBQ in future for any accessories I require and will recommend to any body else thinking of a big purchase item. Thanks again
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Posted 3 years ago
Really quick delivery, great product at a good price.
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Posted 3 years ago
Excellent services at the best possible price for the second time, many thanks
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Posted 3 years ago
Excellent product range at very competitive prices. Great knowledge of the products and very helpful in deciding which product to buy. Visited their showroom after seeing the website.
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Posted 3 years ago
Great service.
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Posted 3 years ago
We bought a new kamado barbecue (The Bastard) from the guys at BBQ Land. They were extremely helpful; answering all our questions and offering advice too. The service was quick and their knowledge was vast. Will always use BBQ Land for our barbecue needs! Cheers guys...
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Posted 3 years ago
As always excellent service and delivery
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Posted 3 years ago
Supplied alternative products without being informed Smoking wood was basically crumbs and falls through the grate - worthless. Both of these refunded Purchase pizza stone on their recommendation as the Kamado heat deflected could not be sourced. Waste of money as it is too large and blocks off too much airflow. Also difficult to handle due to tight fit in kamado. Can't be bothered to argue with them after the churlish response to the other items. Not a fan
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Posted 3 years ago
We’re sorry to read this review. We assisted this customer after this negative experience by refunding them immediately. Spoke to our supplier about the size of chips, clarified the chip sizes for their woods, and updated the website accordingly.
Posted 3 years ago
Good service, easy to assemble, unfortunatly have not cooked on it yet, so thats to look forward to.
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Posted 3 years ago
Always very informative and attentive.
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Posted 3 years ago
BBQ Land is rated 4.8 based on 4,376 reviews