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BBQ Land Reviews

4.8 Rating 4,376 Reviews
96 %
of reviewers recommend BBQ Land
4.8
Based on 4,376 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

Write Your review

Great service! Great value for money! Would definitely recommend them! Vinny, the online sales assistant was brilliant!! Thanks Nadia
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Posted 4 years ago
Excellent service and fast shipping
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Posted 4 years ago
Clear stock availability shown on line. Prompt delivery of my fabulous kamado Joe big joe
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Posted 4 years ago
I've used BBQ Land twice now and both times service has been exemplary. They always seem to have stock when the rest of the country has run out, are super helpful on phone and delivery is very fast.
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Posted 4 years ago
Nice site, competitive pricing, and quick delivery. Good work guys.
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Posted 4 years ago
Ordered the Kamado joe mega package it came as expected great quality and price BBQland responded to any emails promptly and nothing was a problem 10/10
BBQ Land 5 star review on 24th May 2021
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Posted 4 years ago
Excellent service, delivered when promised all for a very good price.
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Posted 4 years ago
Liked the offered bundle of accessories. Delivery was very quick and the BBQ looks great. Can’t wait to fire it up!! Thanks.
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Posted 4 years ago
great item great price
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Posted 4 years ago
Excellent service and fast delivery
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Posted 4 years ago
AVOID - terrible customer service, you will just get shouted at as many others have said. Goods never arrived, had to chase for refund.
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Posted 4 years ago
excellent service
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Posted 4 years ago
Not happy with this at all. I bought a KamadoJoe from this site - BBQLand emailed me to say it had been dispatched. ONE WEEK later I had to chase the delivery to see where it was. Then the delivery company phoned me late one afternoon to say it was "coming tomorrow", with a delivery slot of 9 to 5. "Ring us at 9am and we will let you know when we are delivering" the guy said. 0845 the next morning, they are there, unloading to kerbside only. The package is 130kg and needs at least two people to lift, this was not advised either. All round a very poor delivery service, with poor communications, and when I complained to BBQland they said "we'll pass this on to the courier." Basically, if they are proposing to use "the pallet network" for your delivery, I would consider using another supplier.
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Posted 4 years ago
Very quick service
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Posted 4 years ago
wrong product sent
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Posted 4 years ago
Amazing customer service and super fast delivery 5 stars ⭐️
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Posted 4 years ago
Super efficient service! I ordered an Ooni pizza oven and less than 24 hours later this was delivered. Item was well packaged and communication throughout the transaction was clear and timely. Thank you for the excellent customer service!
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Posted 4 years ago
Will definitely buy from this seller again thank you delivery was prompt and coms were A1 thank you
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Posted 4 years ago
Good value and speedy delivery
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Posted 4 years ago
Swift service and helpful staff. Easy to get gold of and helpful.
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Posted 4 years ago
BBQ Land is rated 4.8 based on 4,376 reviews