“No issues with delivery or transaction but the product itself was faulty, you would not know if a bath tap is faulty until it has been fitted, the hot water is fine, the cold water spouts the water to one side and not straight, so disappointed as it looked great, I now have to buy another and get the fitting done again adding more cost. Please use another company”
Thank you Michael for your valued review. Your comments on the instructions will be passed onto our purchasing product team.
Best wishes
Polly
Bathroom Mountain
Thank you Matthew for your valued review which I have passed on to our couriers, our pricing team and our customer service team. Much appreciated by Bathroom Mountain.
Keep safe
Polly
Bathroom Mountain
“Paid 25 pounds for delivery but the delivery man refused to help bring the delivery to the door. He then refused to take the crate it came in and asked for money to remove the crate.”
Sorry to hear you had a problem with receiving your delivery. Please note that on our website under 'delivery info' we explain that your delivery is for kerbside delivery. The courier is not insured for unpacking and delivering into your home and they need to leave the pallet with you in case of possible returns. Hoping this clarifies the problems you experience.
Keep safe
Polly
Bathroom Mountain
Delighted to read Paul that you are happy with your new cabinet. Your 5 star review is appreciated by the Bathroom Mountain team.
Keep safe
Polly
Bathroom Mountain
Thank you Anna for your valued feedback. I will pass on your 5 star review to our customer service team. Much appreciated by our Bathroom Mountain team.
Keep safe
Polly
Bathroom Mountain