“Product very good quality only one issue the measurements are not very clear when ordering I ordered an 1150ml unit but the actual measurement is only 1100ml the 50ml difference is the sink overlap if this information was made clearer I would have ordered a 1200ml.
Delivery was excellent and the driver was really polite and helpful.”
Thank you Virginia for your valued comments. I will pass on your review to our product team and also to our couriers.
Much appreciated.
Regards.
Polly.
Bathroom Mountain
“No issues with delivery or transaction but the product itself was faulty, you would not know if a bath tap is faulty until it has been fitted, the hot water is fine, the cold water spouts the water to one side and not straight, so disappointed as it looked great, I now have to buy another and get the fitting done again adding more cost. Please use another company”
Thank you Michael for your valued review. Your comments on the instructions will be passed onto our purchasing product team.
Best wishes
Polly
Bathroom Mountain
Thank you Matthew for your valued review which I have passed on to our couriers, our pricing team and our customer service team. Much appreciated by Bathroom Mountain.
Keep safe
Polly
Bathroom Mountain
“Paid 25 pounds for delivery but the delivery man refused to help bring the delivery to the door. He then refused to take the crate it came in and asked for money to remove the crate.”
Sorry to hear you had a problem with receiving your delivery. Please note that on our website under 'delivery info' we explain that your delivery is for kerbside delivery. The courier is not insured for unpacking and delivering into your home and they need to leave the pallet with you in case of possible returns. Hoping this clarifies the problems you experience.
Keep safe
Polly
Bathroom Mountain
