Bathquest Reviews

Name: Bathquest
Address: 18, Saint Martins Way, Bedford, Bedfordshire
Rating: 4.77

4.8 Rating 358 Reviews

96 %

of reviewers recommend Bathquest

4.8

Based on 358 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01234216720

Email:

sales@bathquest.co.uk

Location:

18, Saint Martins Way, Bedford
Bedfordshire
MK42 0LF

Bathquest 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

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“Easy to order online and fast delivery”

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Posted 2 years ago

Thank you for your positive review. Regards Cheryl Bathquest

Posted 2 years ago

“Excellent products, prices and service. Fast delivery highly recommended.”

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Posted 2 years ago

Thank you for your positive review. Regards Cheryl Bathquest

Posted 2 years ago

“Unexpected excellent.... Never heard of Bathquest (recommended by my builders) so was apprehensive about putting through a high-cost order. The website didn't have specific delivery information, however, I trusted my builder and put through the order. I received order confirmation a little later but with no delivery timelines. So I called, they confirmed the order was received, advised the delivery would be made the next day (based on the type of stock). It arrived the next day and in excellent condition. This is how we used to do it, before the big American firms arrived and it all still works properly. The website is great, the prices are great, the interaction has been great, would absolutely order from here again.”

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Posted 2 years ago

HI, Thanks for taking the time to post a great review. Regards Kevin Bathquest

Posted 2 years ago

“Excellent Service. The original bathroom cabinet , glass was broken, they arranged a replacement immediately.”

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Posted 2 years ago

“Excellent quick service thank you very much”

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Posted 2 years ago

“Great company to deal with... fantastic service and very competitive price. Highly recommended.”

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Posted 2 years ago

“Very quick delivery as stated”

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Posted 2 years ago

“I have informed you that I paid twice but you still haven’t refunded the money!!! Please contact me about this Your service and delivery were excellent”

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Posted 2 years ago

“Website was easy to navigate and ordering process was very efficient. Order was received in timescale stated and we were kept informed about it throughout the transit time. Unit is waiting to be installed by a qualified plumber so unable to comment on the item purchased itself.”

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Posted 2 years ago

“Very helpful and responsive”

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Posted 2 years ago

“All good with bathroom cabinet and delivery. Many thanks”

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Posted 2 years ago

“Very prompt service, easy to deal with, and very good prices. Would use again.”

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Posted 2 years ago

“It was very easy to navigate the Bathquest website. Prices were very competitive. The delivery was quick and we were kept inform re the delivery date. Our item was delivered on time and it was securely packed. As yet we have not used this item as we have to wait for our engineers to install.”

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Posted 2 years ago

“Great price and quick delivery”

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Posted 2 years ago

“Whilst I was happy with the price of the product the delivery was a week late (due to courier issues) i am a tradesman who will not be purchasing from you again as this lateness has cost me money and damaged my reputation due to having to rearrange an appointment. This could have gone so much better. On top of this, the box carrying the salt tablets was damaged and the tablets were opened and spilling salt in the box.”

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Posted 2 years ago

Hi, We do apologise about the courier in this instance, very few take the 30kg weight and we do instruct them how to handle the items correctly. Regards Kevin Bathquest

Posted 2 years ago

“Excellent product that was delivered earlier than expected.”

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Posted 2 years ago

“Arrived very quick, just what I wanted super !”

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Posted 2 years ago

“Excellent customer service, my order was delivered quickly and was exactly as described. Would definitely use again, and highly recommend Bathquest.”

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Posted 2 years ago

“So far so good. Ordering slick. Item delivered on 7th day. Only critique, would have liked warning of delivery date. Fortunately as it was early morning I was still at home getting ready for work. Cabinet still to be installed - can review quality at a later date.”

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Posted 2 years ago

Hi Christine, We do ask that all couriers book in a delivery or provide tracking and apologise if this one slipped through the bet. Regards Kevin Bathquest

Posted 2 years ago

“So pleased with the service and fast delivery of my order, thank you”

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Posted 2 years ago

Hi Allan, Thanks for the review and posting pictures of the cabinet installed. Regards Kevin Bathquest

Posted 2 years ago

Bathquest is rated 4.8 based on 358 reviews