Bathquest Reviews

Name: Bathquest
Address: 18, Saint Martins Way, Bedford, Bedfordshire
Rating: 4.76

4.8 Rating 303 Reviews

95 %

of reviewers recommend Bathquest

4.8

Based on 303 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01234216720

Email:

sales@bathquest.co.uk

Location:

18, Saint Martins Way, Bedford
Bedfordshire
MK42 0LF

Bathquest 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product came quickly, well packaged and as described with all required instructions and warranties.”

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Posted 1 day ago

“Excellent service. I phoned on a Saturday morning asking about a water softener. The call was answered in a few seconds by someone who knew about softeners and who could help me choose a new one. I then ordered online and it arrived the following Tuesday.”

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Posted 4 days ago

“Many thanks for a great service”

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Posted 1 week ago

“Great service and delivery”

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Posted 1 week ago

“Excellent service”

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Posted 1 week ago

“Ordered water softener from Bathquest, prompt service and really competitive pricing. Item arrived quickly and well packaged. Softener now installed and working brilliantly.”

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Posted 2 weeks ago

“Great service - my order arrived quickly and in excellent condition.”

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Posted 2 weeks ago

“Can't really comment as I'm still waiting for my order to arrive, it been over a week, not the 2 - 3 days you said.”

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Posted 3 weeks ago

“Smooth efficient order process & delivery. Spot on!”

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Posted 1 month ago

“Good company to do business with, had a problem with a delivery and they went the extra mile to get it sorted Thanks Stewart”

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Posted 1 month ago

“Stuart gave incredible service and advice regarding the monarch water softener. Incredible next day shipping where they pulled out all the stops.”

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Posted 2 months ago

“Sold faulty softener that leaks. No help. Will not refund despite manufacturer being unable to fix. Best avoiding this company.”

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Posted 2 months ago

Could you please contact us at sales@bathquest.co.uk as we only sell Monarch water softeners which come with a 7 year parts and 2 year labour warranty which if registered at the time of installation can arrange an engineer call-out to identify any product issue. We can contact Monarch on your behalf if required.

Posted 2 months ago

As we receive so few complaints regarding Monarch softeners I have checked with them directly and believe they have already been in contact with you and resolved your issue for you.

Posted 2 months ago

“Easy to order and prompt delivery!”

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Posted 3 months ago

“Great service and help when courier delivered to the wrong address.”

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Posted 3 months ago

“Good telephone ordering experience and support - delivery prompt and efficient.”

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Posted 3 months ago

“Great product and great value will purchase again from you”

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Posted 3 months ago

“not has chance to install the water softener yet but all looking positive so far”

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Posted 3 months ago

“Excellent service”

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Posted 4 months ago

“Very fast delivery of water softener”

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Posted 4 months ago

“Great prices and prompt delivery”

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Posted 4 months ago

Bathquest is rated 4.8 based on 303 reviews