Bathquest Reviews

Name: Bathquest
Address: 18, Saint Martins Way, Bedford, Bedfordshire
Rating: 4.74

4.7 Rating 226 Reviews

95 %

of reviewers recommend Bathquest

4.7

Based on 226 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01234216720

Email:

sales@bathquest.co.uk

Location:

18, Saint Martins Way, Bedford
Bedfordshire
MK42 0LF

Bathquest 5 star review on 15th August 2023

ALLAN M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“prompt delivery - no issues with product so 4 stars”

Helpful Report

Posted 2 years ago

Dear Mark, Thanks for leaving your feedback with us. Is there anything we could have done to make this a 5-star experience for you? We look forward to supplying more quality products in the future! Bathquest Team

Posted 2 years ago

“Very good company to deal with , kept me informed , delivery all OK and item delivered quickly ,will deal with again in the near future”

Helpful Report

Posted 2 years ago

Dear Customer, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 2 years ago

“Absolute pleasure to do business with very quick delivery”

Helpful Report

Posted 2 years ago

Dear Customer, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 2 years ago

“Good price and quick service/delivery”

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Posted 2 years ago

Dear Michael, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 2 years ago

“Complete satisfaction as I’ve taken delivery of my new HiB cabinet today that is now installed. It was straight forward ordering through Bathquest, who I chose as prices competitive and they were kind enough to keep me updated on the order progress even when my email had glitches. Thank you to HiB delivery man who phoned before delivery & delivered on time.”

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Posted 2 years ago

Dear Sue, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 2 years ago

“Great price, and very helpful. Only reason I didn’t give 5* was the lack of updates on the order. Came really quickly but no indication of when it was going to turn up. Luckily I was home!”

Helpful Report

Posted 2 years ago

Dear Gianni, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 2 years ago

“HELPFULL EASY SPOTON”

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Posted 2 years ago

Dear Peter, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 2 years ago

“Excellent service”

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Posted 2 years ago

Dear Customer, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 2 years ago

“In stock and despatched next day on overnight. Excellent service. Also helped quickly with a query. Impressed first time customer - will be back. Thanks”

Helpful Report

Posted 2 years ago

Dear Francis, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 2 years ago

“Our experience was excellent due to the service given to us by The branch manager Steve Hargreaves. It is very disappointing to learn that you are closing your branches as having a showroom of this size is very beneficial when everyone is moving to online.”

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Posted 2 years ago

“Prompt delivery with easy tracking.”

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Posted 2 years ago

Dear Customer, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 2 years ago

“Mirror arrive smashed to pieces, still awaiting a replacement Bathroom fitter will have left the job”

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Posted 2 years ago

“All good and efficient with quick delivery. Thanks.”

Helpful Report

Posted 2 years ago

Dear Brian, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 2 years ago

“I ordered a Monarch Midi water softener which arrived quickly and has now been satisfactorily installed. The price was competitive and the service I received from Batquest overall was good.”

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Posted 2 years ago

Dear Tony, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 2 years ago

“Good range of products. Some if the best prices available. Fast delivery.”

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Posted 2 years ago

Dear Victoria, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 2 years ago

“Order an HIB mirror. Price was excellent. Unfortunately the mirror arrived broken not a shock given the nature of the item. Called Bathquest who sorted a replacement straight away which was delivered 4 days later. Prompt delivery. Great price and customer service. What more could you want.”

Helpful Report

Posted 2 years ago

Dear Customer, Thanks for leaving your feedback with us. Sometimes accidents happen like you mention and thank you for coming straight to us so we can resolve it and sort out a replacement. We look forward to supplying more quality products in the future! Bathquest Team

Posted 2 years ago

“Good pricing and fast delivery, items all came as described so great service”

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Posted 2 years ago

Dear Terry, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 2 years ago

“Ordered a Monarch Midi water softener which was despatched the day after ordering and delivered the day after despatch. First class service and the best price I could find too. Lovely.”

Helpful Report

Posted 2 years ago

Dear Nigel, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 2 years ago

“Communication and speed of delivery were excellent - couldn't ask for more!”

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Posted 2 years ago

Dear John, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 2 years ago

“i have ordered yesterday and you have taken 2 lots of the same money out for 1 item. please can you refund me”

Helpful Report

Posted 2 years ago

Hi Barnaby Griffiths, I can see on our system your most recent purchase has in fact came through just the once, so not to worry! Attempted to get in touch with you but couldn't get through, so I'll explain here too: Our payments are completed through SagePay (one of the leading online processors) and it is not possible to be charged twice for one order. If you attempted the payment and it failed at checkout, or you clicked 'Back' during the payment process it may have left a 'shadow' on your credit card. Which unfortunately we have no control over and is just a current failing of the UK banking system. But not to worry! Typically this 'shadow' will come off your account naturally within a few days, and if not just contact your bank. Once again this is nothing we caused or have control over and it will sort itself out in a couple of days (if it hasn't already by now). Please consider updating your review with us, as this review should be for your bank not Bathquest :) Thanks in advance, Kevin and the Bathquest Team If you need further info give us a call: 01234 216720

Posted 2 years ago

Bathquest is rated 4.7 based on 226 reviews