Bathquest Reviews

Name: Bathquest
Address: 18, Saint Martins Way, Bedford, Bedfordshire
Rating: 4.76

4.8 Rating 303 Reviews

95 %

of reviewers recommend Bathquest

4.8

Based on 303 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01234216720

Email:

sales@bathquest.co.uk

Location:

18, Saint Martins Way, Bedford
Bedfordshire
MK42 0LF

Bathquest 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

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“Not received items yet!!!!!!!!!!”

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Posted 4 months ago

“Purchased online, delivered promptly, as good as it gets.”

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Posted 4 months ago

“Overall a very good experience with bathquest. I ordered a water softener and I did need to email the next day to ask about delivery as after reading their delivery page I was a little confused as to how fast or slow it would be, the email was answered quickly and my delivery was updated with the information required and it was delivered the next day using a 24hr service. Very good service received by them and the delivery company which I cannot remember the name was one you can track the driver so I was able to go out and not be afraid of missing the delivery. Would definitely use again.”

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Posted 4 months ago

“The main thing is, they had the part I wanted and at a good discount since the normal retail price is very high. Maybe a little more communication on progress of orders would be good as the part had to be ordered in, but otherwise a perfectly good service. Lead time was long due to Christmas and no fault of the supplier's though.”

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Posted 4 months ago

“Our first experience with Bathquest was great! We ordered a Water Softener on a Friday and it was delivered on the following Monday morning. Installed and working th e same morning! I would use them again.”

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Posted 4 months ago

“Great service,easy ordering.”

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Posted 4 months ago

“Excellent customer service and product. Great Value for Money”

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Posted 4 months ago

“Great value, great service”

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Posted 4 months ago

“Good price. Only got the goods after chasing them twice. Really nice people to speak to, maybe I was just unlucky”

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Posted 5 months ago

“Excellent service . Received product on time. Will shop again”

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Posted 5 months ago

“The item ordered came on time. I was kept informed all the time regarding delivery. Still unpacked as there is other kitchen installation going on.”

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Posted 5 months ago

“delivered within reasonable time and good communication”

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Posted 6 months ago

“V. good service. Item as ordered delivered promptly.”

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Posted 6 months ago

“Unit hasn't been unpackaged yet. Competitive pricing Free delivery Responsive customer service”

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Posted 6 months ago

“Excellent service. I ordered a shower but needed some information on delivery & payment options. Very helpful staff on the phone and my queries were sorted efficiently. Great communications as they followed up to ensure some details. The shower was a very competitive price too. The order arrived swiftly. I would definitely use this Company again.”

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Posted 6 months ago

“Good price, good service.. no more to say ! 😀”

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Posted 6 months ago

“Very efficient, Monarch water softener delivered next day.”

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Posted 6 months ago

“Great product and service”

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Posted 6 months ago

“After an attempted online purchase of a water softener from Bathquest fell into error I phoned the company and was assisted in the purchase over the phone by a very helpful member of staff who explained the delivery process. Next day my new water softener was with me. The experience could not have been better all for a very competitive price. I would highly recommend Bathquest based on my experience.”

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Posted 6 months ago

“Item arrived as expected and in good time. Reasonably priced. Would recommend this company.”

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Posted 6 months ago

Bathquest is rated 4.8 based on 303 reviews