Bathquest Reviews

Name: Bathquest
Address: 18, Saint Martins Way, Bedford, Bedfordshire
Rating: 4.76

4.8 Rating 312 Reviews

95 %

of reviewers recommend Bathquest

4.8

Based on 312 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01234216720

Email:

sales@bathquest.co.uk

Location:

18, Saint Martins Way, Bedford
Bedfordshire
MK42 0LF

Bathquest 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sold faulty softener that leaks. No help. Will not refund despite manufacturer being unable to fix. Best avoiding this company.”

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Posted 4 months ago

Could you please contact us at sales@bathquest.co.uk as we only sell Monarch water softeners which come with a 7 year parts and 2 year labour warranty which if registered at the time of installation can arrange an engineer call-out to identify any product issue. We can contact Monarch on your behalf if required.

Posted 4 months ago

As we receive so few complaints regarding Monarch softeners I have checked with them directly and believe they have already been in contact with you and resolved your issue for you.

Posted 4 months ago

“Easy to order and prompt delivery!”

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Posted 5 months ago

“Great service and help when courier delivered to the wrong address.”

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Posted 5 months ago

“Good telephone ordering experience and support - delivery prompt and efficient.”

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Posted 5 months ago

“Great product and great value will purchase again from you”

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Posted 5 months ago

“not has chance to install the water softener yet but all looking positive so far”

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Posted 5 months ago

“Excellent service”

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Posted 6 months ago

“Very fast delivery of water softener”

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Posted 6 months ago

“Great prices and prompt delivery”

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Posted 6 months ago

“Not received items yet!!!!!!!!!!”

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Posted 6 months ago

“Purchased online, delivered promptly, as good as it gets.”

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Posted 6 months ago

“Overall a very good experience with bathquest. I ordered a water softener and I did need to email the next day to ask about delivery as after reading their delivery page I was a little confused as to how fast or slow it would be, the email was answered quickly and my delivery was updated with the information required and it was delivered the next day using a 24hr service. Very good service received by them and the delivery company which I cannot remember the name was one you can track the driver so I was able to go out and not be afraid of missing the delivery. Would definitely use again.”

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Posted 6 months ago

“The main thing is, they had the part I wanted and at a good discount since the normal retail price is very high. Maybe a little more communication on progress of orders would be good as the part had to be ordered in, but otherwise a perfectly good service. Lead time was long due to Christmas and no fault of the supplier's though.”

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Posted 6 months ago

“Our first experience with Bathquest was great! We ordered a Water Softener on a Friday and it was delivered on the following Monday morning. Installed and working th e same morning! I would use them again.”

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Posted 6 months ago

“Great service,easy ordering.”

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Posted 6 months ago

“Excellent customer service and product. Great Value for Money”

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Posted 6 months ago

“Great value, great service”

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Posted 7 months ago

“Good price. Only got the goods after chasing them twice. Really nice people to speak to, maybe I was just unlucky”

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Posted 7 months ago

“Excellent service . Received product on time. Will shop again”

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Posted 8 months ago

“The item ordered came on time. I was kept informed all the time regarding delivery. Still unpacked as there is other kitchen installation going on.”

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Posted 8 months ago

Bathquest is rated 4.8 based on 312 reviews