Bathquest Reviews

Name: Bathquest
Address: 18, Saint Martins Way, Bedford, Bedfordshire
Rating: 4.77

4.8 Rating 320 Reviews

95 %

of reviewers recommend Bathquest

4.8

Based on 320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01234216720

Email:

sales@bathquest.co.uk

Location:

18, Saint Martins Way, Bedford
Bedfordshire
MK42 0LF

Bathquest 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so good. Ordering slick. Item delivered on 7th day. Only critique, would have liked warning of delivery date. Fortunately as it was early morning I was still at home getting ready for work. Cabinet still to be installed - can review quality at a later date.”

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Posted 2 years ago

Hi Christine, We do ask that all couriers book in a delivery or provide tracking and apologise if this one slipped through the bet. Regards Kevin Bathquest

Posted 1 year ago

“So pleased with the service and fast delivery of my order, thank you”

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Posted 2 years ago

Hi Allan, Thanks for the review and posting pictures of the cabinet installed. Regards Kevin Bathquest

Posted 1 year ago

“Completely satisfied. Kept informed about the order which arrived within the specified time.”

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Posted 2 years ago

“WATER SOFTENER, ARRIVED WELL RAPPED BUT NOT YET FITTED SO NOTHING TO WRITE ABOUT.”

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Posted 2 years ago

“Order was processed very quickly and reasonably priced.”

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Posted 2 years ago

“Very pleased with Bathquest, would highly recommend. Price was excellent, prompt delivery as quoted, glass cabinet well packaged. Very happy customer. Thank you!”

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Posted 2 years ago

“The HiB mirror we had installed as part of our bathroom renovation was faulty. Bathquest took the matter up with HiB and a replacement was delivered and collection of the faulty one arranged on a day that was convenient to us as well as a goodwill payment (to cover the installation costs of the new mirror).”

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Posted 2 years ago

“Excellent can’t fault them. Customer service was very impressive. Unfortunately the inside mirror was smashed which was no fault of theirs as the packaging wasn’t damaged at all. I sent a couple of photos and got a reply the same day to say they had arranged for the manufacturers to send a replacement immediately. And it arrived within a few days. I would not hesitate to use them again and would recommend them to anyone.”

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Posted 2 years ago

“I purchased a Monach Midi water softener as the water in my area is very hard and is having an adverse effect on my eczema. It was easy to order and the website provided good information about the product. I was kept informed of the progress of my order and it arrived in good time. I have no complaints with Bathquest, they provided excellent service. I am having the water softener fitted today so I shall write another review later when I can review the effectiveness of the product.”

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Posted 2 years ago

“Good”

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Posted 2 years ago

“1st class service , would definitely order from them again”

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Posted 2 years ago

“Very impressed with the service from my enquiry to delivery it was seemless and the cabinet is top quality . We will be back !”

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Posted 2 years ago

“Good product”

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Posted 2 years ago

“Very pleased with cabinet, price and delivery”

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Posted 2 years ago

“Order placed for my monarch water softener, competitively priced and easy to order. We were advised when to expect delivery , and was delivered on time. Overall very pleased with the high level of service recieved.”

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Posted 2 years ago

“I ordered a Water Softener on the Friday before Bank Holiday. A quick phone call confirmed that it would be delivered on the following Tuesday. Delivery was efficient, well informed and on time. The product is excellent and easy to install.”

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Posted 2 years ago

“Ordering process quite straight forward, however, ignored a request noted on the order and I had to send 2 follow up emails to get a response to my request.”

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Posted 2 years ago

“I brought a water softner from these guys and there was an issue with the delivery of it. I spoke to a guy called Stuart who was very helpful and rectified the problem straight away. Highly recommend this company”

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Posted 2 years ago

“Best price available for our Monarch Midi HE water softener. Great communication from Bathquest and delivered on time.”

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Posted 2 years ago

“Money transferred took 2/3 days to show up on their system . Their delivery was delayed . Created undue worry and wasted installers time .”

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Posted 2 years ago

Bathquest is rated 4.8 based on 320 reviews