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Bathquest Reviews

4.8 Rating 320 Reviews
95 %
of reviewers recommend Bathquest
4.8
Based on 320 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bathquest Reviews
Visit Website

Phone:

01234216720

Email:

sales@bathquest.co.uk

Location:

18, Saint Martins Way, Bedford
Bedfordshire
MK42 0LF

So far so good. Ordering slick. Item delivered on 7th day. Only critique, would have liked warning of delivery date. Fortunately as it was early morning I was still at home getting ready for work. Cabinet still to be installed - can review quality at a later date.
Helpful Report
Posted 2 years ago
Hi Christine, We do ask that all couriers book in a delivery or provide tracking and apologise if this one slipped through the bet. Regards Kevin Bathquest
Posted 1 year ago
So pleased with the service and fast delivery of my order, thank you
Bathquest 5 star review on 15th August 2023
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Posted 2 years ago
Hi Allan, Thanks for the review and posting pictures of the cabinet installed. Regards Kevin Bathquest
Posted 1 year ago
Completely satisfied. Kept informed about the order which arrived within the specified time.
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Posted 2 years ago
WATER SOFTENER, ARRIVED WELL RAPPED BUT NOT YET FITTED SO NOTHING TO WRITE ABOUT.
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Posted 2 years ago
Order was processed very quickly and reasonably priced.
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Posted 2 years ago
Very pleased with Bathquest, would highly recommend. Price was excellent, prompt delivery as quoted, glass cabinet well packaged. Very happy customer. Thank you!
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Posted 2 years ago
The HiB mirror we had installed as part of our bathroom renovation was faulty. Bathquest took the matter up with HiB and a replacement was delivered and collection of the faulty one arranged on a day that was convenient to us as well as a goodwill payment (to cover the installation costs of the new mirror).
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Posted 2 years ago
Excellent can’t fault them. Customer service was very impressive. Unfortunately the inside mirror was smashed which was no fault of theirs as the packaging wasn’t damaged at all. I sent a couple of photos and got a reply the same day to say they had arranged for the manufacturers to send a replacement immediately. And it arrived within a few days. I would not hesitate to use them again and would recommend them to anyone.
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Posted 2 years ago
I purchased a Monach Midi water softener as the water in my area is very hard and is having an adverse effect on my eczema. It was easy to order and the website provided good information about the product. I was kept informed of the progress of my order and it arrived in good time. I have no complaints with Bathquest, they provided excellent service. I am having the water softener fitted today so I shall write another review later when I can review the effectiveness of the product.
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Posted 2 years ago
Good
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Posted 2 years ago
1st class service , would definitely order from them again
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Posted 2 years ago
Very impressed with the service from my enquiry to delivery it was seemless and the cabinet is top quality . We will be back !
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Posted 2 years ago
Good product
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Posted 2 years ago
Very pleased with cabinet, price and delivery
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Posted 2 years ago
Order placed for my monarch water softener, competitively priced and easy to order. We were advised when to expect delivery , and was delivered on time. Overall very pleased with the high level of service recieved.
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Posted 2 years ago
I ordered a Water Softener on the Friday before Bank Holiday. A quick phone call confirmed that it would be delivered on the following Tuesday. Delivery was efficient, well informed and on time. The product is excellent and easy to install.
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Posted 2 years ago
Ordering process quite straight forward, however, ignored a request noted on the order and I had to send 2 follow up emails to get a response to my request.
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Posted 2 years ago
I brought a water softner from these guys and there was an issue with the delivery of it. I spoke to a guy called Stuart who was very helpful and rectified the problem straight away. Highly recommend this company
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Posted 2 years ago
Best price available for our Monarch Midi HE water softener. Great communication from Bathquest and delivered on time.
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Posted 2 years ago
Money transferred took 2/3 days to show up on their system . Their delivery was delayed . Created undue worry and wasted installers time .
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Posted 2 years ago
Bathquest is rated 4.8 based on 320 reviews