Bathquest Reviews

Name: Bathquest
Address: 18, Saint Martins Way, Bedford, Bedfordshire
Rating: 4.77

4.8 Rating 320 Reviews

95 %

of reviewers recommend Bathquest

4.8

Based on 320 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01234216720

Email:

sales@bathquest.co.uk

Location:

18, Saint Martins Way, Bedford
Bedfordshire
MK42 0LF

Bathquest 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a HiB bathroom cabinet which arrived with a smashed mirror (courtesy of DHL!). Initially Bathquest proposed sending me a replacement mirror door, which I was unhappy about owing to the amount of broken glass and splinters in the packaging. They subsequently agreed with HiB to send me a new cabinet. I would add that their price was highly competitive and I would have given five stars but for the hiccup over replacing the cabinet.”

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Posted 1 year ago

Hi, Thanks for taking the time to post a review, glad we got the broken glass resolved for you. Regards Kevin Bathquest

Posted 1 year ago

“EXCELLENT SERVICE FROM bathquest”

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Posted 1 year ago

Thanks for the review Kevin Bathquest

Posted 1 year ago

“Easy to order online and fast delivery”

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Posted 1 year ago

Thank you for your positive review. Regards Cheryl Bathquest

Posted 1 year ago

“Excellent products, prices and service. Fast delivery highly recommended.”

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Posted 1 year ago

Thank you for your positive review. Regards Cheryl Bathquest

Posted 1 year ago

“Unexpected excellent.... Never heard of Bathquest (recommended by my builders) so was apprehensive about putting through a high-cost order. The website didn't have specific delivery information, however, I trusted my builder and put through the order. I received order confirmation a little later but with no delivery timelines. So I called, they confirmed the order was received, advised the delivery would be made the next day (based on the type of stock). It arrived the next day and in excellent condition. This is how we used to do it, before the big American firms arrived and it all still works properly. The website is great, the prices are great, the interaction has been great, would absolutely order from here again.”

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Posted 1 year ago

HI, Thanks for taking the time to post a great review. Regards Kevin Bathquest

Posted 1 year ago

“Excellent Service. The original bathroom cabinet , glass was broken, they arranged a replacement immediately.”

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Posted 1 year ago

“Excellent quick service thank you very much”

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Posted 1 year ago

“Great company to deal with... fantastic service and very competitive price. Highly recommended.”

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Posted 1 year ago

“Very quick delivery as stated”

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Posted 2 years ago

“I have informed you that I paid twice but you still haven’t refunded the money!!! Please contact me about this Your service and delivery were excellent”

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Posted 2 years ago

“Website was easy to navigate and ordering process was very efficient. Order was received in timescale stated and we were kept informed about it throughout the transit time. Unit is waiting to be installed by a qualified plumber so unable to comment on the item purchased itself.”

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Posted 2 years ago

“Very helpful and responsive”

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Posted 2 years ago

“All good with bathroom cabinet and delivery. Many thanks”

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Posted 2 years ago

“Very prompt service, easy to deal with, and very good prices. Would use again.”

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Posted 2 years ago

“It was very easy to navigate the Bathquest website. Prices were very competitive. The delivery was quick and we were kept inform re the delivery date. Our item was delivered on time and it was securely packed. As yet we have not used this item as we have to wait for our engineers to install.”

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Posted 2 years ago

“Great price and quick delivery”

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Posted 2 years ago

“Whilst I was happy with the price of the product the delivery was a week late (due to courier issues) i am a tradesman who will not be purchasing from you again as this lateness has cost me money and damaged my reputation due to having to rearrange an appointment. This could have gone so much better. On top of this, the box carrying the salt tablets was damaged and the tablets were opened and spilling salt in the box.”

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Posted 2 years ago

Hi, We do apologise about the courier in this instance, very few take the 30kg weight and we do instruct them how to handle the items correctly. Regards Kevin Bathquest

Posted 1 year ago

“Excellent product that was delivered earlier than expected.”

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Posted 2 years ago

“Arrived very quick, just what I wanted super !”

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Posted 2 years ago

“Excellent customer service, my order was delivered quickly and was exactly as described. Would definitely use again, and highly recommend Bathquest.”

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Posted 2 years ago

Bathquest is rated 4.8 based on 320 reviews