Bathquest Reviews

Name: Bathquest
Address: 18, Saint Martins Way, Bedford, Bedfordshire
Rating: 4.77

4.8 Rating 358 Reviews

96 %

of reviewers recommend Bathquest

4.8

Based on 358 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01234216720

Email:

sales@bathquest.co.uk

Location:

18, Saint Martins Way, Bedford
Bedfordshire
MK42 0LF

Bathquest 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

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“Ordered water softener from Bathquest, prompt service and really competitive pricing. Item arrived quickly and well packaged. Softener now installed and working brilliantly.”

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Posted 1 year ago

“Great service - my order arrived quickly and in excellent condition.”

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Posted 1 year ago

“Can't really comment as I'm still waiting for my order to arrive, it been over a week, not the 2 - 3 days you said.”

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Posted 1 year ago

“Smooth efficient order process & delivery. Spot on!”

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Posted 1 year ago

“Good company to do business with, had a problem with a delivery and they went the extra mile to get it sorted Thanks Stewart”

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Posted 1 year ago

“Stuart gave incredible service and advice regarding the monarch water softener. Incredible next day shipping where they pulled out all the stops.”

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Posted 1 year ago

“Sold faulty softener that leaks. No help. Will not refund despite manufacturer being unable to fix. Best avoiding this company.”

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Posted 1 year ago

Could you please contact us at sales@bathquest.co.uk as we only sell Monarch water softeners which come with a 7 year parts and 2 year labour warranty which if registered at the time of installation can arrange an engineer call-out to identify any product issue. We can contact Monarch on your behalf if required.

Posted 1 year ago

As we receive so few complaints regarding Monarch softeners I have checked with them directly and believe they have already been in contact with you and resolved your issue for you.

Posted 1 year ago

“Easy to order and prompt delivery!”

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Posted 1 year ago

“Great service and help when courier delivered to the wrong address.”

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Posted 1 year ago

“Good telephone ordering experience and support - delivery prompt and efficient.”

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Posted 1 year ago

“Great product and great value will purchase again from you”

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Posted 1 year ago

“not has chance to install the water softener yet but all looking positive so far”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Very fast delivery of water softener”

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Posted 1 year ago

“Great prices and prompt delivery”

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Posted 1 year ago

“Not received items yet!!!!!!!!!!”

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Posted 1 year ago

“Purchased online, delivered promptly, as good as it gets.”

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Posted 1 year ago

“Overall a very good experience with bathquest. I ordered a water softener and I did need to email the next day to ask about delivery as after reading their delivery page I was a little confused as to how fast or slow it would be, the email was answered quickly and my delivery was updated with the information required and it was delivered the next day using a 24hr service. Very good service received by them and the delivery company which I cannot remember the name was one you can track the driver so I was able to go out and not be afraid of missing the delivery. Would definitely use again.”

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Posted 1 year ago

“The main thing is, they had the part I wanted and at a good discount since the normal retail price is very high. Maybe a little more communication on progress of orders would be good as the part had to be ordered in, but otherwise a perfectly good service. Lead time was long due to Christmas and no fault of the supplier's though.”

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Posted 1 year ago

“Our first experience with Bathquest was great! We ordered a Water Softener on a Friday and it was delivered on the following Monday morning. Installed and working th e same morning! I would use them again.”

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Posted 1 year ago

Bathquest is rated 4.8 based on 358 reviews