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Bathquest Reviews

4.8 Rating 368 Reviews
95 %
of reviewers recommend Bathquest
4.8
Based on 368 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Bathquest Reviews
Visit Website

Phone:

01234216720

Email:

sales@bathquest.co.uk

Location:

18, Saint Martins Way, Bedford
Bedfordshire
MK42 0LF

“Very happy with the quality of service received”
Helpful Report
Posted 1 year ago
“Great service and knowledgeable staff quick delivery”
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Posted 1 year ago
“Great communication and excellent customer service, not to mention the price, which was significantly cheaper than other suppliers. Our product was out of stock so they sourced it direct from the manufacture and even re-arranged our delivery to ensure we would be able to receive the product in time for our installers. 100% Recommend”
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Posted 1 year ago
“Very fast delivery”
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Posted 1 year ago
“Thank-you Bathquest. The Bathquest team checked stock levels numerous times for me as needed bath quickly. Ordered Thursday delivered Tuesday the following week. Bath arrived extremely well packaged and first class delivery with their chosen logistics team. Would definitely recommend Bathquest.”
Helpful Report
Posted 1 year ago
“Product came quickly, well packaged and as described with all required instructions and warranties.”
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Posted 1 year ago
“Excellent service. I phoned on a Saturday morning asking about a water softener. The call was answered in a few seconds by someone who knew about softeners and who could help me choose a new one. I then ordered online and it arrived the following Tuesday.”
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Posted 1 year ago
“Many thanks for a great service”
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Posted 1 year ago
“Great service and delivery”
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Posted 1 year ago
“Excellent service”
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Posted 1 year ago
“Ordered water softener from Bathquest, prompt service and really competitive pricing. Item arrived quickly and well packaged. Softener now installed and working brilliantly.”
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Posted 1 year ago
“Great service - my order arrived quickly and in excellent condition.”
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Posted 1 year ago
“Can't really comment as I'm still waiting for my order to arrive, it been over a week, not the 2 - 3 days you said.”
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Posted 1 year ago
“Smooth efficient order process & delivery. Spot on!”
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Posted 1 year ago
“Good company to do business with, had a problem with a delivery and they went the extra mile to get it sorted Thanks Stewart”
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Posted 1 year ago
“Stuart gave incredible service and advice regarding the monarch water softener. Incredible next day shipping where they pulled out all the stops.”
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Posted 1 year ago
“Sold faulty softener that leaks. No help. Will not refund despite manufacturer being unable to fix. Best avoiding this company.”
Helpful Report
Posted 1 year ago
Could you please contact us at sales@bathquest.co.uk as we only sell Monarch water softeners which come with a 7 year parts and 2 year labour warranty which if registered at the time of installation can arrange an engineer call-out to identify any product issue. We can contact Monarch on your behalf if required.
Posted 1 year ago
As we receive so few complaints regarding Monarch softeners I have checked with them directly and believe they have already been in contact with you and resolved your issue for you.
Posted 1 year ago
“Easy to order and prompt delivery!”
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Posted 1 year ago
“Great service and help when courier delivered to the wrong address.”
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Posted 1 year ago
“Good telephone ordering experience and support - delivery prompt and efficient.”
Helpful Report
Posted 1 year ago
Bathquest is rated 4.8 based on 368 reviews