Bath Panel Store Ltd Reviews

Name: Bath Panel Store Ltd
Address: Manor Farm, Lower Rainham Road, Gillingham, Kent
Rating: 3.02

3.0 Rating 168 Reviews

51 %

of reviewers recommend Bath Panel Store Ltd

Company Reviews

Metrics

Info

3.0

Based on 168 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 63%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

About Bath Panel Store Ltd:

Bath Panels of quality, made in our UK factory at amazing prices.

Visit Website

Phone:

02081665941

Email:

sales@bathpanelstore.co.uk

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Bath Panel Store Ltd 5 star review on 10th February 2026

Carmel Hilson

Bath Panel Store Ltd 5 star review on 7th December 2017

Jan Hopcraft

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bath panel arrived on time and as expected. Helpful tips on web page about measurements and fitting”

Helpful Report

“Great service. Easy to order online. Order arrived on my chosen delivery day. The only delay was pre-ordering, in that took a while for you to get back to me by email to answer my tech questions. Other than that, it was a really good experience. Many thanks.”

Helpful Report

“So far, so good. Brendan has been very helpful with all my questions. My delivery is due tomorrow, all depending on how it goes, am very happy with the service.”

Helpful Report

“I ordered a Crown High Gloss White Bath Panel with Plinths and an end panel. Really heavy and excellent bath panels. The quality is superb and i fitted them myself. I am no DIY expert but with a bit of thought i managed to fit them both and they look the business. Really pleased i ordered them from Bath Panel Store. Not the cheapest bath panels on the market, but you get what you pay for!!!!!!”

Helpful Report

“The bespoke panel I ordered was exact size and fitted snugly into my bath. Looks lovely and very well made. Arrived on time and well packaged. Great service and I also received an email checking the size I submitted was correct before filling the order, which I thought was a good idea.”

Helpful Report

“Quick & efficient. Arrived before anticipated date”

Helpful Report

Thank you for your review. I will share your kind comments with the whole team here at Bath Panel Store. Please let me know if we can be of any assistance in the future.

“Product arrived on time and is of very good quality. This was the only commercial grade panel I could find and I must say I have every confidence in it lasting for years”

Helpful Report

“Excellent all round product”

Helpful Report

Thank you for your review. I will share your kind comments with the whole team here at Bath Panel Store. Please let me know if we can be of any assistance in the future.

“Was dubious ordering from this company due to the numerous negative reviews however ordered a custom made panel and cannot fault the company at all. It was stated it was going to be delivered within 5 days of ordering and it was, so really pleasantly surprised and have no complains at all.”

Helpful Report

Thank you for your comments. We do work hard to deliver a quality product on time, unfortunately if there is a delay ( which is rare ) it can cause an understandable complaint which we deal with swiftly to ensure every customer is a happy one.

“Good comms and a great product”

Helpful Report

Hi Mike. Thank you for your review. I will share your kind comments with the whole team here at Bath Panel Store. Please let me know if we can be of any assistance in the future.

“Excellent service”

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Hi Nicholas. Thank you for your review. I will share your kind comments with the whole team here at Bath Panel Store. Please let me know if we can be of any assistance in the future.

“There was a tiny blemish under the white panel coating that was only visible after the film was removed. I reported it to the bath panel store and they arranged for a replacement to be sent with no quibbles. Excellent service.”

Helpful Report

No Problem, we want all of our bath panels out there to be perfect. Thank you for letting us know and being patient enough to let us sort it out. Thanks for the review.

“Excellent service and good quality product would use again”

Helpful Report

Hi Graham. Thank you for your review. I will share your kind comments with the whole team here at Bath Panel Store. Please let me know if we can be of any assistance in the future.

“Good quality with choice to get the right panel.”

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Hi Colin. Thank you for your review. I will share your kind comments with the whole team here at Bath Panel Store. Please let me know if we can be of any assistance in the future.

“Just Fitted a flexi corner bath panel and it looks great. Very well made and definitely wont break and crack like our old panel.”

Helpful Report

Thank you for your review. I will share your kind comments with the whole team here at Bath Panel Store. Please let me know if we can be of any assistance in the future.

“Was relieved to at last find a company that could make a customised 'P' shaped bath panel, after searching for over a year. Panel arrived as expected, however one slat was dented. Decided to get Bath Panel Store to install, as not straight forward. A little frustrated by difficulty in communicating, however Brendan did arrange for Alan to fit, plenty of spare parts in van, and we are delighted with the professional looking result. Thank you!”

Helpful Report

Thank you for your review. I will share your kind comments with the whole team here at Bath Panel Store. Please let me know if we can be of any assistance in the future.

“Easy to order ,hassle free ,great service ,delivered when requested at short notice . Good quality product fitted like a glove . Good comms with sales and technical department .”

Helpful Report

“Brilliant ,really good quality,and a perfect fit,looks great. Only one criticism ,the return should have the same pattern as the main bits”

Helpful Report

“Bath panels arrived on the agreed date, well packaged and good quality. Unfortunately the end panel was too short as the size we ordered already took into account the overlap with the front panel. Contacted the company and they immediately manufactured a new panel for us which we received within the week. Brendan was very helpful and kept us informed. I would recommend this company.”

Helpful Report

“What a great service and product. Best way to contact company is via email, but staff answer promptly and are extremely helpful. The new panel is installed on an offset corner bath and looks wonderful, thank you to the staff at bath panel store for you advise and for such a fab product.”

Helpful Report

Bath Panel Store Ltd is rated 3.0 based on 168 reviews