Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,532 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,532 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

Write Your review

Tell us how Bass Bags made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the fold chair although the footrest could be a little lower than what it is for my needs but will manage with it on my concerts and gigs. You provided a very good delivery service. Many thanks for your help. David Odam”

Helpful Report

Posted 8 years ago

“Brilliant. Very helpful every step of the way. Fair pricing and a very personalised service.”

Helpful Report

Posted 8 years ago

“I ordered your soprano clarinet bag initially for traveling with my Bb soprano clarinet on commercial airplanes. When I saw on your web site that it would also fit the A clarinet I was doubly pleased. Well, sorry to say, the A clarinet is, I believe, too tight a fit. To be comfortable I would need to remove the bell and then it's banging against the lower joint. So, a little disappointed there. However, it a fleece mouthpiece bag is put over the lower joint all is well. I would recommend that either you make the bag 1 or 2 centimeters longer or add a padded sleeve to fit over the lower joint so that the bell can be taken off. You could also just make a separate section for the bell. I'll know, for sure, how it works on a plane what I fly to California next week. Steven Klimowski”

Helpful Report

Posted 8 years ago

“Recently purchased a bass bag from you. Very pleased with the service. Helpful advice on choosing the right bass bag given on the phone. The item arrived promptly, fitted fine and is good quality.”

Helpful Report

Posted 9 years ago

“Pleased with my purchase. Efficient and speedy service.”

Helpful Report

Posted 9 years ago

“OK a standard product supplied - but supplied with aplomb!”

Helpful Report

Posted 9 years ago

“Very prompt service , just two little things that are missing from the normal online retailer. A. There is no acknowledgement of order receipt by email and B, there is no email confirming despatch. Apart from the above which isn`t imperative, I will definitely use Bass Bags again.”

Helpful Report

Posted 9 years ago

“Case for Swedish Nyckelharpa. Good fit for the instrument, good protection although a complete solid case still would be better. A little pricey, though.”

Helpful Report

Posted 9 years ago

“Very pleased with the speed of delivery. Thank you. I like the bag but haven't yet had it out and about. It just takes the clarinet in 2 sections but getting anything else in is almost impossible eg reed box, articulated thumb rest, small digital metronome....I would like to see an attachable accessory 'box' (maybe one to slide onto shoulder strap, similar to the zipped, padded containers available for camera lenses). I'm not sure about the plywood inserts top and bottom and will almost certainly try using the bag with the top one out......perhaps a bag designed within a lightweight tubular shell is the next step forward? But I'm pleased to have almost halved the volume of my current case.”

Helpful Report

Posted 9 years ago

“Excellent service and quick delivery. The case looks pretty robust, especially for the price. Overall very good service”

Helpful Report

Posted 9 years ago

Bass Bags is rated 4.8 based on 1,532 reviews