Bass Bags Reviews

4.9 Rating 1,450 Reviews
97 %
of reviewers recommend Bass Bags
4.9
Based on 1,450 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bass Bags Reviews

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024
Claire Marvell
Bass Bags 5 star review on 1st March 2024
Claire Marvell
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 25th October 2022
Will Thomas
Bass Bags 5 star review on 3rd June 2022
Legrady Matyas
52
Anonymous
Anonymous  // 01/01/2019
I paid a lot of money for a faster delivery. My pakkage arrived over a week later! At that time I allready was on holiday. Don’t know where my pakkage is now. UPS has stopped trying to deliver.
Helpful Report
Posted 4 months ago
The music bag is beautiful but what impressed me the most was the fantastic customer service. The communication and thoughtfulness from Bass Bags was top notch. Thank you.
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Posted 4 months ago
Took a while to despatch .. more than 5days, but delivery was fast
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Posted 4 months ago
Delivered very quickly. Very pleased with the quality of the case.
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Posted 4 months ago
Fast service and product is fine.
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Posted 4 months ago
Ordering and delivery was easy. Delivery to Switzerland was a bit expensive.
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Posted 4 months ago
Excellent, prompt and communicative service. Really careful handling of the instrument and went the extra mile to get it delivered. Great advice offered too with regards to the instrument - thankyou!
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Posted 4 months ago
Happy with the kit that has arrived however I would consider a data breach on the packaging. My email address and phone number were visible on the packing note meaning all of my data was visible to anyone handling the package
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Posted 5 months ago
A very quick delivery and an excellent price.
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Posted 5 months ago
Very pleased with the service and will be back for more very soon, as looking to buy a double bass pick up . I did order natural gut colour but dirty gut colour were supplied, but they probably look better with my bass, so not a problem at all. Many thanks. Will be in touch again soon.
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Posted 5 months ago
Quick delivery and good price
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Posted 5 months ago
Everything was ok , I got the strings in the end considering there was no street name on the package,I managed to go to a different address and the Royal Mail post it there instead , your website didn’t give me an option to check if address was correct . But I got there in tgg hr e end .
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Posted 5 months ago
Brilliant well made excellent for my Granddaughters oboe a lovely Christmas present so delighted
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Posted 5 months ago
I've been a customer of Bass Bags for some years now and enjoy the personal service. My recent order took slightly longer to get to me for some reason, but it didn't cause undue problems. My recent internet research tells me that you are still the only outlet stocking double bass bow quivers with two buckles - the design I much prefer. I have another double bass arriving soon (my fourth!) so in the New Year I will probably order another quiver from you. Best wishes for the future!
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Posted 5 months ago
Bass Bags was very professional, courteous and helpful from the start to the end of the violin purchase process.
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Posted 5 months ago
Very prompt delivery of well-packaged goods ordered.
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Posted 5 months ago
Good prompt service with both items that we wanted in stock and dispatched next day.
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Posted 5 months ago
What a fantastic company! My cello case was delivered foc the day after I placed the order, by car, as the company owner was driving to London so delivered it on his way. Exceptional customer service!
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Posted 5 months ago
Great service. Great shipping. Would definitely buy from again!
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Posted 5 months ago
Music stand bag a good size for my orchestral music stand. Decent thickness of material.
Helpful Report
Posted 5 months ago
Bass Bags is rated 4.9 based on 1,450 reviews