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BasketsGalore Reviews

4.7 Rating 3,176 Reviews

94 %

of reviewers recommend BasketsGalore

Company Reviews

Product Reviews

4.7

Based on 3,176 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 7th July 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the ordered basket as a gift for the office worker came to him as a orange box, not a basket. it looked cheap and inelegant. Like for child. in addition, one of the bars has been changed into a bar with the inscription 'happy birthday'. no one previously informed about the lack of baskets and whether I consent to the change to the box, apart from the fact that the replacement was not properly selected. the customer service offered a discount of £ 12.50 on subsequent purchases. I will not use. I do not recommend”

Posted 2 years ago

Hi Igor. We are very sorry to have caused disappointment. A credit note was only offered because you refused our gesture to send a replacement gift basket. We assumed the credit note might be appreciated as an alternative, given our apology and explanation of the situation. The gift box is a high quality magnetic valise, rather than a simple cardboard box. It was added to our range, as the pandemic caused massive supply chain issues, and our containers of wicker baskets were delayed in transit for almost a year. Our smaller gift baskets (including the one you ordered) have been out of stock for the last 6 months. Only options in gift boxes and larger hampers have been available to purchase. The gift you selected was only added back into stock this week, as finally our containers had arrived from China, and we were so happy to be able to offer our smaller gift basket ranges again. Unfortunately due to staff shortages caused by covid, we weren't able to meet our unpacking target. This meant the little wicker basket wasn't available to meet your dispatch date of Wednesday. Rather than disappoint a team member used a presentation magentic valise box as an alternative container. We are sorry you did not like it's appearance in the thank you photograph that the receipient sent you. We would like to assure you that is a very nice, quality gift container. As for the chocolate bar, this was a packing mistake in the warehouse. We have many types of the GNAW branded chocolate bars in stock, and human error was at fault. Again we did apologise and offered to send a entirely new gift basket. Thank you for your feedback. We are truly sorry that we were unable to resolve the matter to your satisfaction. Best wishes, Lauren.

Posted 2 years ago

“Got this as a gift for a colleague who was going through a tough phase and this made her and her kids really happy. The basket was a perfect gift for the family to see a smile on their face.”

Posted 2 years ago

“The basket was great, it made the person feel special. I will be using this service again.”

Posted 2 years ago

“The recipient of this gift was totally overwhelmed by the contents of the basket and the card and notebook were so appropriately chosen to go alongside the message. I have also been told the quality of the items was excellent and the Sparkling Apple Crush delicious. The order was dealt with promptly and delivered when requested. This was the first time ordering from Baskets Galore following a recommendation from a friend and I would certainly recommend this local business to others and use order from them again. Thank you for the thoughtfulness and care put into this basket.”

BasketsGalore 5 star review on 14th February 2022

Posted 2 years ago

“Amazing! Great quality and service Turkey the best to send to our loved ones”

Posted 2 years ago

“Timely delivery, great variety options and the best kind of presentation for gifts.”

Posted 2 years ago

“Delivered to my dad for his birthday. Was great”

Posted 2 years ago

“This questionaire would be more suitable sent to the recipients. i ordered from Australia for bereaved family in u.k.. it was easy to order. I think the recipients were happy with it. they did not send any photo's or share what they enjoyed unfortunately. i just hope it contained what was listed.”

Posted 2 years ago

“Great type of present to give healthy food to people recovering”

Posted 2 years ago

“Wonderful service in placing order. Great product & delivery exceptional.”

Posted 2 years ago

“Content exactly right.”

Posted 2 years ago

“Easy to choose and arrange a gift from overseas. It was delivered before the estimated date.”

Posted 2 years ago

“I've been using "Baskets Galore" for about 3 years & wouldn't use anyone else to have a Christmas Hamper delivered to our friend in England. Our friend has always been "Amazed" with the way everything is presented, always delivered on time, the selections to choose from are perfect. Thank you BasketGalore!!”

Posted 2 years ago

“We were able to easily send a quality basket of goodies to a loved one over in England. No hassle with customs or currency exchange. Just a happy cousin who enjoys quality food and snacks! Thanks!”

Posted 2 years ago

“Very responsive”

Posted 2 years ago

“Easy way to send a gift hamper to our daughter in the UK from Australia. Easy online ordering process. Recipient was very pleased with the basket.”

Posted 2 years ago

“Have now ordered four years in a row! Prompt service and well-designed website makes ordering with BasketsGalore a pleasant and easy experience every time.”

Posted 2 years ago

“I live in Canada, my daughter and her children live in Scotland. BasketsGalore makes giving something for Xmas easy and hassle-free from here to there. They loved the basket and all the goodies within. Thanks”

Posted 2 years ago

“The Christmas basket I ordered for my family was perfect Sylvia”

Posted 2 years ago

“Short notice and still got it delivered on time and it was definitely a basket of Galore full of amazing surprises Thank you and will definitely use BasketGalore for all my UK baskets you guys are the best!”

Posted 2 years ago

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BasketsGalore is rated 4.7 based on 3,176 reviews