BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,265 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,265 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found just the right mix of Easter goodies to help family overseas celebrate the occasion. It was such an easy selection and ordering process, too. The personalised service and follow up via email was a much-appreciated bonus adding to what was a great experience overall. Will definitely be using Baskets Galore again. Happy Easter!”

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Posted 4 months ago

“My basket wasn’t delivered, after spending close to 80pounds , no refund no basket. Wouldn’t recommend this to anyone”

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Posted 4 months ago

Hi Wilfred. We completely understand your frustration, and we're sorry for any disappointment caused. As mentioned in our previous messages, the parcel was delivered successfully to the hospital. We've followed up with the courier, who has provided full proof of delivery, including the name of the staff member who signed for it. Unfortunately, once a gift is accepted by hospital staff, we have no control over how quickly it's passed on internally. We do highlight this in the delivery advice section on our website. We're truly sorry we couldn't be more helpful in this case and appreciate your understanding. Kind regards, Lauren, Customer Services.

Posted 3 months ago

“Great gift - much more fun than other hampers on the market!”

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Posted 4 months ago

Hi Rachel. Thanks so much for taking the time to share your thoughts. We love that you picked up on our mission to make gift sending a creative and fun process. We hope that the 'Cool Get Well' Gift Basket helped Andy feel better. Best wishes, Lauren, Customer Services.

Posted 3 months ago

“Beautiful! Ordered symptoms basket to Ireland as I live in USA. My Aunt was so touched. The flowers were so nice and basket so elegant and the service so nice. Thank you so much.”

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Posted 5 months ago

“Yes. I was sending long distance and they were most helpful. Ordered a sympathy basket for my family and they thought it was lovely.”

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Posted 5 months ago

“Hamper was okay but unfortunately they sent a Happy Birthday instead of a Sympathy card. When emailed, I got a very lack luster excuse.”

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Posted 5 months ago

Hi Rebecca, We apologise if you felt our response lacked conviction. I can assure you the apology was authentically made and with genuine remorse, by our customer service rep. who has recently lost a family member. An offer was made to post a replacment card, along with a note of apology for the mistake. We are sorry if this attempt at a resolution did not match your expectations. Kind regards, Lauren.

Posted 5 months ago

“My grandson who lives in London sent me a photo in NZ of the basket and it's contents. I was extremely happy and so was he. I will definitely be calling your company again at Easter. Service was 10/10. Even received a photo from Courier of basket deliveered to front door.”

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Posted 5 months ago

“I was pleased w the ease of ordering and the delivery.”

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Posted 6 months ago

“Arrived promptly, which was important and was as expected. Very happy with the Basket.”

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Posted 6 months ago

“Brilliant service after an effortless ordering process. The receiver was delivered with their gift. Thanks so much.”

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Posted 6 months ago

“Both of my adult children live on the other side of the world. Baskets Galore means that I can surprise them with something beautiful. The website is easy to navigate, the staff are supportive and my kids are always delighted. Thank you.”

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Posted 6 months ago

“arrived a day late also would it be possible to see a picture of what was actually sentThanks”

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Posted 7 months ago

“Excellent basket. Recipient extremely delighted with the selection and quality. Will definitely be using Baskets Galore for the future.”

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Posted 7 months ago

“The gift recipient was very happy with the contents.”

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Posted 7 months ago

“Excellent service and quality products.”

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Posted 7 months ago

“Presentataion was great Goodes we're appropriate for the season.”

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Posted 7 months ago

“I'm located in America and was able to order a gift basket for my nephew in the UK. He loved his birthday gift and said it was like a treasure trove of goodies as he dug down and discovered more! Made me feel good to know he loved it, plus delivery, etc. was as requested and top notch! Will definitely re-order and highly recommend.”

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Posted 7 months ago

“First Birthday present for our grandchild delivered on time as promised. Pleased with the quality of goods included.”

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Posted 7 months ago

“Beyond amazing service. Basket arrived really quickly and has absolutely made my Mum’s month. The basket was filled with fantastic stuff. Thank you so much”

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Posted 7 months ago

“I ordered 2 baskets from Australia to be delivered to 2 separate addresses in England. Both decided they wanted them delivered on different days to the ones I organised and you changed both delivery dates accordingly. Well done”

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Posted 7 months ago

BasketsGalore is rated 4.7 based on 3,265 reviews