BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,325 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

Write Your review

Tell us how BasketsGalore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It Did not the hamper for my brother never arrived and that was for Xmas gift ,! Shame on you !! Further more no effort from you to sort it out you have not acknowledged my ten emails sent. Tracey”

Helpful Report

Posted 6 years ago

Hi Tracey, I am sorry that delivery wasn't able to be made in time for Christmas. I can confirm that you sent 2 emails on 31st December, when our offices were closed for the New Year holidays. This is the only reason we didn't respond until today 2nd January. I can see that you placed your order by telephone on 1st December and requested a delivery date of 23rd December. The order confirmation was emailed to you on 1st December. Our records have no way of showing what address was provided at that time. However we apologise if the address has been typed up incorrectly by a member of staff. Spelling mistakes are of course possible, due to human error which is why where possible we recommend that customer's place their order online. When a telephone order is placed we do ask our customers to check over the email confirmation, and alert us to any discrepancies. It is an unfortunate mistake on both sides, for which we apologise. As you have mentioned your other 2 orders were delivered without any issues. I have organised for the hamper to be delivered via express overnight delivery service to the correct house number, and a member of our team will be in touch to confirm that delivery has been made. Kind regards, Cara

Posted 6 years ago

“Account charged but hamper was not delivered.”

Helpful Report

Posted 6 years ago

Hi Kamini, I think there must be some confusion, as your order was successfully delivered on 19/12/2019 and the signature matches the name of the receiver. The delivery tracking link is accessible both in your account, and in the notification of dispatch email that was sent on 18/12/2019 Could you possibly be mistaken? I have also emailed you privately and would be grateful for your response. Kind regards, Lauren

Posted 6 years ago

“Very happy and friendly staff.Lauren was a great help”

Helpful Report

Posted 6 years ago

“I use your service several times a year and it's always a pleasure. Beautifully assembled and packaged hampers are top notch!”

Helpful Report

Posted 6 years ago

“First time I have used Baskets Galore, and the service was very efficient, the hamper was delivered on time, and the recipient was delighted with content. Thank you!”

Helpful Report

Posted 6 years ago

“Amazing service, ordered the day before Christmas Eve, delivered the next day as promised. The hamper was lovely and very much enjoyed. Would recommend and use again, thank you”

Helpful Report

Posted 6 years ago

“My family in France were pleased with the parcel.”

Helpful Report

Posted 6 years ago

“Prompt delivery even though it was over the Christmas period.”

Helpful Report

Posted 6 years ago

“Very happy with the service, sent a Christmas hamper to my family in Ireland they got it on Christmas eve and loved it.💜”

Helpful Report

Posted 6 years ago

“Excellent product, delivered efficiently”

Helpful Report

Posted 6 years ago

“Very good experience with this company. I mistakenly left the greeting blank and the company contacted me if I wished to update it. Will use them again.”

Helpful Report

Posted 6 years ago

“It's difficult and wildly expensive to ship gifts from the US to Donegal, Ireland. We have sent hampers from Baskets Galore several times. They arrive in good time and we never get the excuses we've gotten from other merchants that "We couldn't find that address!" We are delighted with both the products and the service.”

Helpful Report

Posted 6 years ago

“My cousin was delighted to receive the 'Christmas Earth' basket - said it was 'fab' and the oatcakes tasted great ( she is a chef!).”

Helpful Report

Posted 6 years ago

“That I was able to Send my family in Ireland a beautiful basket from New York.”

Helpful Report

Posted 6 years ago

“Hamper arrived on the wrong day despite a specific day being requested and confirmed. I emailed asking why this had occured and I did not receive a reply, so sorry Baskets Galore but that gets you a 1 star review!”

Helpful Report

Posted 6 years ago

“Ordered in US for a U.K. friend. They loved it! Easy to order and I don’t know a Christmas Pudding from a Sticky Toffee but they did and commented on the wonderful quality and assortment of all from the chocolate to the chutney. Thanks so much for adding to the holiday”

Helpful Report

Posted 6 years ago

“Giving a basket made me happy. The reaction of my family members that Received them was priceless Thank you”

Helpful Report

Posted 6 years ago

“Products arrived as scheduled and recipients enjoyed the goodies. Thank you for providing gluten free products.”

Helpful Report

Posted 6 years ago

“delivered on time, beautifully presented, what more could you ask for. What I saw on-line was in the hamper.”

Helpful Report

Posted 6 years ago

“The product was exactly as shown and delivery on point.”

Helpful Report

Posted 6 years ago

BasketsGalore is rated 4.7 based on 3,325 reviews