Didn’t make me that happy really. You need to make it clearer upfront on placing the order that the recipient may be subject to customs charges in order to receive their gift in non EU countries. (Norway) I suspect my relatives did not appreciate receiving a letter from Customs via UPS, some weeks after they had taken delivery of the goods, demanding payment of the equivalent of some 30 pounds sterling. It does not appear that I was shown as the consignor nor that the goods were categorised as a gift. They had no option but to pay. What a slap in the face for Christmas.