BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,334 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,334 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 14th March 2026

FELICIA T

BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I send one of these hampers to my parents each year for Christmas. They thoroughly enjoy them. However, I find the ordering process frustrating each year. It's impossible to remember logins and passwords when you only use them once a year. I have not been able to find a way for an occasional user to order without logging in. This would make the ordering experience much less frustrating.”

Helpful Report

Posted 11 years ago

“The service was great even though we had to use the chat now email system as the select address section wouldn't work for us. In the end the person ( Lucus) did the order for us and organise for us to BPay. Overall good customer service in a challenging situation”

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Posted 11 years ago

“The choice was excellent and I"m sure my family will love their hamper”

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Posted 11 years ago

“Basket arrived when requested, everything is in accordance with the description , will order again.”

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Posted 11 years ago

“Efficient service and a nice basket.”

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Posted 11 years ago

“I shop with Baskets Galore every year for my mother's Xmas present. She loves them. This year I had some issues with my Maestro card - however the customer care team was very helpful in resolving and when I called them they processed the transaction over the phone.”

Helpful Report

Posted 11 years ago

“Your hampers displayed on the website are very good & the detail excellent, what I found frustrating was the sites purchase process , I had to go through the process twice in order to change the delivery address and when it said at the purchase page to view all details including the delivery address for some reason it did no show the delivery address. This meant I had to go back and re-enter everything. However I did get there and I am hopeful the deliver will go smoothly.”

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Posted 11 years ago

“The selection you have is fantastic, however, all of the baskets that I would have chosen were out of stock so had to buy something more expensive to get it at short notice.”

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Posted 11 years ago

“sent order direct so cant comment too much - about to order another one though which will come via me which i am looking forward too. but happy with web, pricing and variety so far!”

Helpful Report

Posted 11 years ago

“First time I have used your company, so I am looking forward to feedback from friend and family as to the quality of the products. if satisfactory will use you in the future.”

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Posted 11 years ago

“I'm new to BasketsGalore and was impressed initially by the website alone! Ordering was simple and swift, all queries were followed up quickly and every effort made to get my hamper out on time.”

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Posted 11 years ago

“I would prefer there are more choices for savory food stuff. It also took me a while to find the icon or button to the create your own basket. It is not obvious on the website. Thanks”

Helpful Report

Posted 11 years ago

“Finding the basket I wanted for my son in London was straight forward. However, where it says create your own basket I couldn't get anywhere. I send a Christmas hamper every year and would like to get around the fancy basket once agin and be able to order for myself.”

Helpful Report

Posted 11 years ago

Helpful Report

Posted 11 years ago

“I am always happy with BasketsGalore products and service and would happily have given 5 stars if it hadn't been for the following. During checkout I found difficulty in adding the delivery address. The form showed a previous address that I had used as a default address. I did manage to clear it for my new delivery address, but on pressing return to go to Paypal, it had changed the address at the side and I had to abort that purchase. This meant going through everything again, battling with the 'default ' address and writing the message again. All in all a frustrating experience. The next thing is a request to be able to add other items to the basket. For example, I may have chosen a different basket if I could have added the chocolate cigar for Dad separately. In my case though, the ability to add small inexpensive gifts for the child's two brothers so that the basket for parents and baby is a family gift would have been great. Happy Christmas to you all, Lynda”

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Posted 11 years ago

“Good user friendly service”

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Posted 11 years ago

“Good service as ever however the€ 5 discount did not happen even though I used the code shown. The company have agreed to establish the reason I use the company because they are able to deliver to Eire where some of my family live”

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Posted 11 years ago

“I had a problem when ordering and trying to enter a shipping address different to the billing address. In the end I had to enter wrong information ie enter the shipping address as an alternative billing address (in the "My account" section) for the order to proceed to the payment section. Where you have to enter a default billing address you show a tick box (for billing). However you also ask for a default shipping address but when you enter it there is no tick box to say "shipping address". As your business is basically people sending gifts to addresses other than their own home address it should be a lot simpler. It took me OVER AN HOUR last night to process the order for 1 hamper. (I had a similar problem last year when I ordered 3 hampers for 3 addresses in County Dublin but gave up trying to order online and phoned you instead). Last night being a Sunday I persisted with the online order until I got it completed. To give you a comparison I logged onto Ryanair's website yesterday, selected and booked return flights Stansted to Dublin next week, plus a hire car : TIME TAKEN 7 MINUTES!!”

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Posted 11 years ago

“We chose a baby gift hamper from outside of the UK, very easy to use website and fast delivery within the UK. Lots of hamper options on there too.”

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Posted 11 years ago

“A great range of hampers with quality products. A great way for me in Australia to send a lovely gift to my family in England.”

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Posted 11 years ago

BasketsGalore is rated 4.7 based on 3,334 reviews