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Barnitts Reviews

4.8 Rating 6,179 Reviews
100 %
of reviewers recommend Barnitts
4.8
Based on 6,179 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Barnitts Reviews
Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

Write Your review

Barnitts 5 star review on 23rd May 2025
Abigail Groombridge
Barnitts 5 star review on 17th December 2024
Karrie Bradshaw
Barnitts 5 star review on 14th May 2024
Barbara Hoyle
Barnitts 5 star review on 14th May 2024
Barbara Hoyle
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
Barnitts 5 star review on 6th February 2023
Emma Chamberlain
25
Anonymous
Anonymous  // 01/01/2019
Really efficient and promptly posted
Helpful Report
Posted 10 years ago
I am extremely happy with the product and the transaction, however, a little more attention should be paid to estimated delivery dates/times. Many regards, a happy customer.
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Posted 10 years ago
Already replied - please see previous
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Posted 10 years ago
Already replied - please see previous
Helpful Report
Posted 10 years ago
Already replied
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Posted 10 years ago
Barnitts online service was very good and easy to use however I have only scored them 'Good' as their packing team let them down and goods arrived broken due to being poorly packed.
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Posted 10 years ago
Kept me informed on the status of my goods.Well satisfied on delivery
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Posted 10 years ago
once in stock delivery was good. bolts now fitted and working well.
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Posted 10 years ago
Good service
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Posted 10 years ago
My ironing board covers didn't arrive - emailed and was advised immediately they were out of stock, would be available on the Thursday and would be despatched to me the same day. True to their word this is what happened. Customer service was excellent and goods were exactly as ordered - would have been 5 stars if website had shown goods as being 'out of stock available soon' at point of order. Btw - was also the best price I could find!
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Posted 10 years ago
Had problems placing order on line so telephoned the store. I found the staff very helpful and friendly and I received my order within 36 hours.
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Posted 10 years ago
Very efficient service. Lovely bottles, in fact much nicer than I thought, perhaps the picture does not do the bottle justice. Thank you
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Posted 10 years ago
The items I ordered for a wedding present were out of stock. It would have been useful to have a bit more personal feedback on delivery dates. Delivery was smooth and on the day finally agreed on. The nice thing about ordering from Barnitts is that being a local, I could view the quality of the items I wanted in the shop before ordering. Shop staff are very knowledgeable and friendly - well done
Helpful Report
Posted 10 years ago
Chimnea cover received promptly. Cover a bit over priced for what it is.
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Posted 10 years ago
Best value for the product I ordered
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Posted 10 years ago
Arrived on time and well packaged.
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Posted 10 years ago
Barnitts cam eup trumps with regards a Brabantia ironing board cover in ice water pattern which I could not find as cost effective as I did here. Got cover in about week or just over as Barnitts needed to await a delivery
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Posted 10 years ago
very quick delivery thanks
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Posted 10 years ago
Order, communications and service was good, the product is exactly what I wanted. Delivery time is about one day behind most other internet delivery times. Although not an issue in my case, a standard seems to be to suggest delivery within 3 to 5 days, and to actually deliver within one to two working days.
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Posted 10 years ago
Good customer service. Original item was delivered with damage, Barnitts responded very quickly and arranged a replacement with no fuss - exactly what you need in the circumstances. Also you can speak to a human on the phone via a geographical number - rare! One downside is that the item had to be ordered in and then be dispatched, so took a little longer than with other online retailers. Bottom line? Would use again and recommend to others.
Helpful Report
Posted 10 years ago
Barnitts is rated 4.8 based on 6,179 reviews